Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,042 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very kind and efficient.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback and for the positive five-star rating. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation provided a professional, empathic and smooth, no fuss service, during a difficult time. This totally met the wishes or my family and enables us to not follow outdated traditions, and has given us the space to grieve and remember my mum's life in a more personalised manner without having to publicly showcase our grief.”

Helpful Report

Posted 1 month ago

Thank you for your heartfelt review. We're pleased that our service helped you and your family honour your mum in a way that felt meaningful to you. All the best, Pure Cremation Team

Posted 1 month ago

“The whole arrangement was seamless and faultless,although there was 24 hour contact should you needed it.You were kept informed of all procedures.I highly recommend this company.”

Helpful Report

Posted 1 month ago

Thank you for such a wonderful review. We're delighted to hear that the arrangements were seamless and that you felt supported throughout the process. Best wishes, Pure Cremation Team

Posted 1 month ago

“My mother did not want a funeral,so Pure cremation was the best chose for her”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback with us. It's good to know that we could fulfil your mother's wishes. Take care, Pure Cremation Team

Posted 1 month ago

“An excellent and well designed service with a team of passionate people who go out their way to ensure that everyone and everything runs easily and smooth. I was extremely impressed with all the care and assistance and regular correspondence maintained throughout. Ten out of ten for the team and I would certainly recommend Pure Cremation to everyone. Thank you all so very much. Paul Salter.”

Helpful Report

Posted 1 month ago

Thank you, Paul. We are pleased to have provided the support and care you needed during this time, and the team truly went above and beyond to ensure that the arrangements proceeded smoothly. Kindest regards, Pure Cremation Team

Posted 1 month ago

“First class service with a personal touch from the very start tonthe very end”

Helpful Report

Posted 1 month ago

Thank you for this touching feedback about the support provided throughout. It's great to know that we could provide you with nothing less than a first-class service at every step. Best wishes, Pure Cremation Team

Posted 1 month ago

“The team are so lovely very caring and nice to talk to very pleasant experience.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, Marjorie. We're happy to hear that you felt cared for and had a pleasant experience with our team. Your kind words mean a lot to us. All the best, Pure Cremation Team

Posted 1 month ago

“From taking out the policy to receiving the ashes, Pure Cremation were professional, calm, understanding & very helpful, in all aspects. My darling Mother was treated with the utmost respect.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We are truly honoured to have been trusted with your Mother's care and your lovely feedback is greatly appreciated. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Excellent service from start to finish.”

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Posted 1 month ago

Thank you for your wonderful review, Claire. We’re delighted that you found our service to be excellent from start to finish. Take care, Pure Cremation Team

Posted 1 month ago

“Very compassionate and easy to deal with. I would highly recommend to anyone who wants a straight forward process at an extremely difficult time.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful feedback. Your recommendation really means a lot to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“They were so good from start to finish Pick up , cremation . And deliver of ashes so professional to ,emailed me each step of my husbands journey”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We are pleased you felt supported and kept informed at every stage of your husband’s journey. It means a lot to know that we could provide the care and professionalism you needed. All the best, Pure Cremation Team

Posted 1 month ago

“Thank you for the cremation of my beloved husband , just what we both wanted no fuss.”

Helpful Report

Posted 1 month ago

Thank you for your positive feedback, Erica. It's good to know that we could carry out your beloved husband's wishes and that everything was just as he would have wanted. Kindest regards, Pure Cremation Team

Posted 1 month ago

“We lost our daughter 5 weeks ago and we were devastated. We couldn’t face a full funeral so we contacted pure cremation. Everything was done for us and they brought her ashes to us. We can’t thank them enough for what they did and it eased the stress for us. Thank you very much.”

Helpful Report

Posted 1 month ago

Thank you for this touching feedback. It means the world to know we could ease some of the stress for your family at this time. All the very best, Pure Cremation Team

Posted 1 month ago

“Rachel and Danielle made the whole cremation process very easy, I was kept well informed throughout the process. I was so impressed with the work of Pure Cremation, I intend to set up the same process for myself.”

Helpful Report

Posted 1 month ago

Thank you for sharing this lovely feedback. We’re so pleased that Rachel and Danielle supported you so well and that you felt fully informed throughout. It means a lot that you were impressed enough to arrange the same for yourself. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent ten out of ten”

Helpful Report

Posted 1 month ago

Thank you for your ten out of ten rating! Your feedback is very important to us, and we're delighted that you were satisfied with the service provided. Kindest regards, Pure Cremation Team

Posted 1 month ago

“An amazing caring service ❤️”

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Posted 1 month ago

Thank you for your wonderful feedback. It has been an honour to support you. Take care, Pure Cremation Team

Posted 1 month ago

“I was really pleased with the way everything was handled. It was exactly as advertised and am very happy with the service . Everyone I spoke to was very friendly and helpful. Thank you for making this sad time so easy.”

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Posted 1 month ago

Thank you, Marion. It's touching to know that we could make this sad time a little easier for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“I have only positive things to say about Pure Cremations. All the operatives, on the phone and in person were respectful, considerate and compassionate.”

Helpful Report

Posted 1 month ago

Thank you so much for your positive feedback. It's great to hear that our team was able to provide you with the respectful and compassionate support you needed. All the best, Pure Cremation Team

Posted 1 month ago

“We previously used PC for our dad. The process and outcome was very poor, not at all what we expected. We complained and the complaint was upheld and they shared the changes they were making to save other families having a similar experience. We have just used them for our mum and the process and outcome from start to finish was exemplary. They have obviously taken account of what they needed to do and we are very happy with how they handled mum’s case.”

Helpful Report

Posted 1 month ago

Thank you for sharing this feedback with us. We’re very grateful you gave us the chance to make things right and that the changes we put in place have made a positive difference. Thanks again for your kind words about the support provided during the care of your mum. All the best, Pure Cremation Team

Posted 1 month ago

“..........”

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Posted 1 month ago

Thank you for taking the time to leave us a review; we truly appreciate the five-star rating. Best wishes, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 6,042 reviews