Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,056 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Pure Cremation when my wife died eight years ago. My mother came up to me at the celebration and asked me to do the same for her. I had no hesitation in calling them and after eight years, the service is still just as expected.”

Helpful Report

Posted 2 months ago

Thank you for sharing your personal experience with us, Chris. We are pleased that you had no hesitation in using our service for your mother's arrangements after experiencing our care first-hand for your late wife. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Wendy was amazing, compassionate, supportive and caring. From first contact the service I received was fantastic.”

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Posted 2 months ago

Thank you for mentioning Wendy in your review and for rating us with five stars. Best wishes, Pure Cremation Team

Posted 2 months ago

“top rate service every one so understanding”

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Posted 2 months ago

Thank you, Sheila, for your wonderful feedback. We're so glad to hear that we could provide you with understanding support during this time. All the best, Pure Cremation Team

Posted 2 months ago

“Pure professionalism from start to finish much appreciated thank you”

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Posted 2 months ago

Thank you for your kind words and for highlighting our professionalism. Kindest regards, Pure Cremation Team

Posted 2 months ago

“From the initial phone call to receiving back my mum's ashes, I could not fault the compassion and professionalism shown by everyone I spoke to.”

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Posted 2 months ago

Thank you for your kind words and for recognising the compassion and professionalism of our team during such a difficult time. It has been an honour to support you. Kindest regards, Pure Cremation Team

Posted 2 months ago

“It is my second time using pure Cremation... Highly recommended”

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Posted 2 months ago

Thank you for placing your trust in us again. We greatly appreciate your positive feedback and recommendation, which means a lot to our entire team. Best wishes, Pure Cremation Team

Posted 2 months ago

“A private cremation was Mam's final wish, but she didn't have a pre-paid funeral plan in place. However, from our first telephone contact with Nick, through to the later delivery of Mam’s ashes to our home, the whole experience of working with Pure Cremation to arrange Mam's funeral has been one of great comfort, reassurance and the very highest levels of care and professionalism. We were kept informed at all significant stages of the arrangements, and we always had a compassionate representative available at the end of a telephone when we needed any additional advice. We opted for an attended service prior to committal, with only close relatives in attendance, and this allowed us to give Mam a personal and fitting send off, with only her nearest and dearest present in a peaceful and intimate setting. At an extremely difficult time for any family, it is refreshing to encounter a team that really does put the interests of the bereaved family at the forefront of their service and, for that, I will be eternally grateful. I would have no hesitation in recommending Pure Cremation to anybody thinking of having such an increasingly popular style of funeral, where they do not wish to endure the distractions, obligations and formalities of a traditional funeral service.”

Helpful Report

Posted 2 months ago

Thank you for sharing your heartfelt feedback. It is truly touching to know that, even without a formal plan, our support from the very first call with Nick has provided great comfort to you and your family. We are also pleased to hear that you found our team’s professionalism and support refreshing. We genuinely treat every family as we would want our own to be treated, and we're glad this was evident in your experience. All the very best, Pure Cremation Team

Posted 2 months ago

“very kind and efficient.”

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Posted 2 months ago

Thank you for taking the time to share your feedback and for the positive five-star rating. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Pure Cremation provided a professional, empathic and smooth, no fuss service, during a difficult time. This totally met the wishes or my family and enables us to not follow outdated traditions, and has given us the space to grieve and remember my mum's life in a more personalised manner without having to publicly showcase our grief.”

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Posted 2 months ago

Thank you for your heartfelt review. We're pleased that our service helped you and your family honour your mum in a way that felt meaningful to you. All the best, Pure Cremation Team

Posted 2 months ago

“The whole arrangement was seamless and faultless,although there was 24 hour contact should you needed it.You were kept informed of all procedures.I highly recommend this company.”

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Posted 2 months ago

Thank you for such a wonderful review. We're delighted to hear that the arrangements were seamless and that you felt supported throughout the process. Best wishes, Pure Cremation Team

Posted 2 months ago

“My mother did not want a funeral,so Pure cremation was the best chose for her”

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Posted 2 months ago

Thank you for taking the time to share your feedback with us. It's good to know that we could fulfil your mother's wishes. Take care, Pure Cremation Team

Posted 2 months ago

“An excellent and well designed service with a team of passionate people who go out their way to ensure that everyone and everything runs easily and smooth. I was extremely impressed with all the care and assistance and regular correspondence maintained throughout. Ten out of ten for the team and I would certainly recommend Pure Cremation to everyone. Thank you all so very much. Paul Salter.”

Helpful Report

Posted 2 months ago

Thank you, Paul. We are pleased to have provided the support and care you needed during this time, and the team truly went above and beyond to ensure that the arrangements proceeded smoothly. Kindest regards, Pure Cremation Team

Posted 2 months ago

“First class service with a personal touch from the very start tonthe very end”

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Posted 2 months ago

Thank you for this touching feedback about the support provided throughout. It's great to know that we could provide you with nothing less than a first-class service at every step. Best wishes, Pure Cremation Team

Posted 2 months ago

“The team are so lovely very caring and nice to talk to very pleasant experience.”

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Posted 2 months ago

Thank you so much for your lovely review, Marjorie. We're happy to hear that you felt cared for and had a pleasant experience with our team. Your kind words mean a lot to us. All the best, Pure Cremation Team

Posted 2 months ago

“From taking out the policy to receiving the ashes, Pure Cremation were professional, calm, understanding & very helpful, in all aspects. My darling Mother was treated with the utmost respect.”

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Posted 2 months ago

Thank you for your kind words. We are truly honoured to have been trusted with your Mother's care and your lovely feedback is greatly appreciated. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Excellent service from start to finish.”

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Posted 2 months ago

Thank you for your wonderful review, Claire. We’re delighted that you found our service to be excellent from start to finish. Take care, Pure Cremation Team

Posted 2 months ago

“Very compassionate and easy to deal with. I would highly recommend to anyone who wants a straight forward process at an extremely difficult time.”

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Posted 2 months ago

Thank you for your thoughtful feedback. Your recommendation really means a lot to us. Best wishes, Pure Cremation Team

Posted 2 months ago

“They were so good from start to finish Pick up , cremation . And deliver of ashes so professional to ,emailed me each step of my husbands journey”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience with us. We are pleased you felt supported and kept informed at every stage of your husband’s journey. It means a lot to know that we could provide the care and professionalism you needed. All the best, Pure Cremation Team

Posted 2 months ago

“Thank you for the cremation of my beloved husband , just what we both wanted no fuss.”

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Posted 2 months ago

Thank you for your positive feedback, Erica. It's good to know that we could carry out your beloved husband's wishes and that everything was just as he would have wanted. Kindest regards, Pure Cremation Team

Posted 2 months ago

“We lost our daughter 5 weeks ago and we were devastated. We couldn’t face a full funeral so we contacted pure cremation. Everything was done for us and they brought her ashes to us. We can’t thank them enough for what they did and it eased the stress for us. Thank you very much.”

Helpful Report

Posted 2 months ago

Thank you for this touching feedback. It means the world to know we could ease some of the stress for your family at this time. All the very best, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 6,056 reviews