Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,056 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to say a very big thank you to all the team for the way we where treated in our sad loss of my wife Pauline Strickland. I would recomend your services to anyone.***** Regards.”

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Posted 2 months ago

Thank you for this touching feedback. Your recommendations are greatly appreciated and we're so pleased that you felt supported. Best wishes, Pure Cremation Team

Posted 2 months ago

“Pure Cremation was easy to deal with, respectful and efficient. The team was polite, helpful and friendly although I did find I was repeating the same information a few times. All in all I would recommend them .”

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Posted 2 months ago

Thank you for your kind review, Susan. We’re glad to hear that you found our team respectful and efficient. We appreciate your feedback regarding having to repeat some information and will look at how we can improve this for our families moving forward. Best wishes, Pure Cremation Team

Posted 2 months ago

“Cannot fault pure cremation at all, from the initial phone call to the delivery of my fathers ashes the service has been brilliant. We were updated throughout the process and every member of the team were so respectful Thank you Pure Cremation for making such a distressing time a little easier :)”

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Posted 2 months ago

Thank you so much for your lovely review, Hollie. We're truly grateful that our team could provide you with the support and respect you needed and this made things a little easier for you all. All the very best, Pure Cremation Team

Posted 2 months ago

“From start to finish Pure Cremation were excellent and kept me fully informed every step of the way . They were compassionate, considerate and kind.”

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Posted 2 months ago

Thank you for your brilliant feedback. We're pleased that you felt well-informed and supported by our compassionate and kind team. Best wishes, Pure Cremation Team

Posted 2 months ago

“At a very sad and stressful time thank you pure cremation for everything you did.Kept informed at every stage of process myself and family couldn't be happier with the service given”

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Posted 2 months ago

Thank you for your heartfelt review, Martin. We're so pleased to hear that our team was able to support you and your family during such a difficult time. It's wonderful to know you felt informed and cared for at every step. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Im not dead yet, but wanted to leave my own review, I feel safe in the knowledge when I am dead the whole disposal of my body will be dealt with well. The lady I spoke to was kind informative and understanding, not everyone has the boo hoo approach to dying there is nothing you can do it will happen. I dont care I will be dead and no one will care if it took 3 weeks to get the ashes back because I will be dead and gone . You live you die and the waste product of this needs to be dealt with as long as it is done properly im happy.”

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Posted 2 months ago

Thank you for your review. It's good to know you're happy with your Pure plan and that you found our team kind and informative while you were setting everything up. Take care, Pure Cremation Team

Posted 2 months ago

“Found the whole experience from initial phone call to receiving my mums ashes back to have been handled with the utmost professionalism and compassion. Well informed on whole process. Thank you.”

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Posted 2 months ago

Thank you so much, your feedback means the world to us. It's lovely to hear that we could offer the compassion and professionalism you needed at this time. Best wishes, Pure Cremation Team

Posted 2 months ago

“We had a sudden death in the family.we decided to use pure, because we had heard a lot of good reviews.They where excellent from the first phone call all the way through to deliver ing the ashes..”

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Posted 2 months ago

Thank you so much for your lovely review. We're glad to hear that you felt supported during such a challenging time. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Very understanding and took care of everything and date I say it………extremely good value!”

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Posted 2 months ago

Thank you for taking the time to share your experience with us. It's so good to hear that you felt well looked after throughout your loved one's arrangements. All the best, Pure Cremation Team

Posted 2 months ago

“I cannot recommend Pure Cremation highly enough. From start to finish, the staff were excellent—professional, compassionate, and truly caring at every step. At such a difficult time, they provided comfort and support while handling everything with the utmost respect and dignity. Their commitment to making the process as simple and stress-free as possible was evident throughout. My family and I are deeply grateful for their kindness and dedication”

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Posted 2 months ago

Thank you for taking the time to share your experience and for rating us with 5 stars. It has been an honour to support your family and we're pleased we could make everything as stress-free as possible. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Absolutely great know hassle free service would recommend and use again”

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Posted 2 months ago

Thank you for this wonderful feedback, Russell. Best wishes, Pure Cremation Team

Posted 2 months ago

“Pure Cremation provided an excellent service at what was an extremely difficult time. The communication was excellent with interaction being done with compassion and the right tone throughout.”

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Posted 2 months ago

Thank you, Robert. It's good to know that our communication during the arrangements made a positive difference. All the best, Pure Cremation Team

Posted 2 months ago

“Can't thank you enough for being so understanding & kind 🙏💖 a fantastic experience that put me at ease”

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Posted 2 months ago

Thank you for this lovely feedback. It has been an honour to support you and we're pleased that we could put your mind at ease. Best wishes, Pure Cremation Team

Posted 2 months ago

“I am very impressed with the courtesy and professionalism of all the staff. They couldn't of made our experience in using pure cremation any better”

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Posted 2 months ago

Thank you for your valuable feedback, Aaron. We're glad to hear that you were impressed by the courtesy and professionalism of our amazing team, which made things easier for your family. All the best, Pure Cremation Team

Posted 2 months ago

“An incredible service, everything was effortless, easy and professional. The team were great.”

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Posted 2 months ago

Thank you, Nicola, for your wonderful feedback. It's great to know that you found our team to be so helpful and professional throughout. Best wishes, Pure Cremation Team

Posted 2 months ago

“The service received has been great and has made me reconsider of my own plans.”

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Posted 2 months ago

Thank you for taking the time to share your experience. We're delighted with your excellent feedback. Kindest regards, Pure Cremation Team

Posted 2 months ago

“An excellent service handled with great care and sensitivity. My husband’s death was horrific, but this firm handled everything perfectly, although there is a long waiting time between transporting his body to their holding facility Funeral Director, then onto their Crematorium due to the large volume of customers using this facility. My husbands ashes were sensitively handled and brought back by their Funeral Directors and we will now hold a Private Service on 1 November (his 80th birthday).”

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Posted 2 months ago

Thank you for your kind words. It's good to know that the arrangements were managed perfectly. We hope that the private service brings you all comfort. Best wishes, Pure Cremation Team

Posted 2 months ago

“The contact was seamless, we were kept up to date at every step with our dedicated contact at PC . The ashes were returned with respect and kindness. Mums ashes were split into 3 for us and each of her children will deal with death in their own way. One son wishes ti have traditional service while the other two wanted a celebration of her life.”

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Posted 2 months ago

Thank you for your wonderful review, Sue. It's good to know that you appreciated the updates throughout the arrangements and that the ashes were returned with such compassion. Take care, Pure Cremation Team

Posted 2 months ago

“We cannot thank Pure Cremation enough. They made a difficult time for us completely stress free. They were very professional and empathetic.”

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Posted 2 months ago

Thank you so much, Heather. Your feedback means a lot to us. Hearing that our support made this difficult time stress-free is incredibly rewarding. All the best, Pure Cremation Team

Posted 2 months ago

“This is an excellent, kind, caring, professional, respectful company that does exactly what it says it will. They keep you up to date from the moment they collect your family member until they return that person face to face with dignified, friendly members of staff. Nothing is too much trouble & you have a dedicated person to be able to make contact with at any time to answer your questions or put your mind at rest. I can't rate Pure Cremation highly enough & will be using them when the time comes for myself.”

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Posted 2 months ago

Thank you for sharing your positive feedback. We’re truly grateful for your kind words and are glad to hear that we could provide you with the support needed. Best wishes, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 6,056 reviews