Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,071 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 14th August 2026

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One hundred percent, it all went very good”

Helpful Report

Posted 1 week ago

Thank you for your kind words, Phyllis. We’re glad that everything went well. All the best, Pure Team

Posted 1 week ago

“We (my sister & I) used PC for my brother. From first to last they were excellent. Every person I communicated with and met had compassion, professionalism and struck a perfect balance of not being cloyingly sentimental whilest shwowing compassion over the unexpected loss of our brother.”

Helpful Report

Posted 1 week ago

Thank you, Neil. It’s lovely to know that you and your sister felt the team struck the right balance between compassion and professionalism. Kindest regards, Pure Team

Posted 1 week ago

“Extremely professional, caring and take care of everything for you. We couldn't recommend them enough. Thank you so much x”

Helpful Report

Posted 1 week ago

Thank you for this lovely feedback, Pauline. We're really glad you felt supported and cared for. All the best, Pure Team

Posted 1 week ago

“very professional and made the process very easy , thank you .,”

Helpful Report

Posted 1 week ago

Thank you for this positive feedback and 5-star rating. Kindest regards, Pure Team

Posted 1 week ago

“Out standing, very kind with so much support and care taken. Always on the end of the phone when needed.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic feedback, Ellen. We’re really pleased you felt the kindness and support when you needed us. Kindest regards, Pure Team

Posted 1 week ago

“Brilliant service; appreciative of the kindness and respect the team showed throughout.”

Helpful Report

Posted 1 week ago

Thank you for this great feedback, Malcolm. We're pleased you found our team so kind and respectful. Kindest regards, Pure Team

Posted 1 week ago

“From the onset Pure Cremation have been professional, kind, reflected empathy, responded smartly and with dignity. All the staff I have encountered have been excellent and have really helped to support me through these tough times. I have really appreciated it and have and will continue to recommend their service.”

Helpful Report

Posted 1 week ago

Thank you for sharing this lovely reflection on the way the team supported you. It's good to know this really helped you navigate this tough time and that you would happily recommend us to others. Kindest regards, Pure Team

Posted 1 week ago

“I 100% recommend pure cremation. They were really respectful and compassionate. Communication was faultless. The overall service they offer was also faultless.”

Helpful Report

Posted 1 week ago

Thank you for recommending us. We’re really glad that you felt the care and communication were first-rate throughout. Kindest regards, Pure Team

Posted 1 week ago

“Fantastic service, friendly and helpful through the whole process. Would recommend to anyone who wants a no fuss, high quality and friendly service.”

Helpful Report

Posted 1 week ago

Thank you for sharing this. It’s great to know you found the whole process friendly, straightforward and well handled. We really appreciate your recommendation and your kind words about the team. Kindest regards, Pure Team

Posted 1 week ago

“Every contact has been understanding helpful compassionate polite and helpful. There was someone with all these qualities at the end of a phone in the middle of the night when I needed them when my husband died - even though we didn't have a plan with them. Everything that was promised was done as and when we were told it would.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share this. We’re glad that our team could offer understanding, compassion, and support when you needed it, and that everything was done as promised. All the best, Pure Team

Posted 1 week ago

“Very perfesinenal service all through what they provide”

Helpful Report

Posted 1 week ago

Thank you for rating us so highly and for your kind words. Best wishes, Pure Team

Posted 1 week ago

“Tia and the team looked after my loved one from the moment they took her from Musgrove park hospital taunton morgue.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share this. We’re glad that Tia and the team could support you from beginning to end. Best wishes, Pure Team

Posted 1 week ago

“Excellent service all questions answered and keep informed of proceedings”

Helpful Report

Posted 1 week ago

Thank you for your positive feedback. It's good to know we could provide an excellent service and that you felt informed at every step. Best wishes, Pure Team

Posted 1 week ago

“At a very difficult time I felt reassured with all the interaction with you. Everything that you say you provide was provided. Every member of your team was caring and sensitive and I felt safe using your service throughout from first contact to receiving my wife’s ashes.”

Helpful Report

Posted 1 week ago

Thank you for recognising the care and sensitivity shown by every member of the team. Knowing that you felt reassured and safe throughout, from your first contact with us through to receiving your wife’s ashes, is particularly meaningful. Kindest regards, Pure Team

Posted 1 week ago

“I'm so grateful for all of you for treating my dad with great respect making his journey on his way to better things”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your thoughts. It has truly been a privilege to look after your family, and we're pleased that we could provide the respectful care that your father deserved. Kindest regards, Pure Team

Posted 1 week ago

“Sympathetic and courteous at all times, kept us well informed and easy to communicate with. Lovely to speak to a person not a machine. We’re able to give us advise at a very emotional time. Would recommend.”

Helpful Report

Posted 1 week ago

Thank you for recommending us! It's wonderful to know that you appreciated being able to speak to our supportive team and that this made a positive difference. Kindest regards, Pure Team

Posted 1 week ago

“I am impressed by the service provided and in particular the regular communication and tenderness shown by all staff at what is a difficult time.”

Helpful Report

Posted 1 week ago

Thank you, Adrian. It's nice to know that you were impressed by the level of care and support provided by our team. Kindest regards, Pure Team

Posted 1 week ago

“From the very first phone call to the delivery of my friend's ashes I was kept informed at every stage. I couldn't have asked for a better service.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share this. We’re glad you felt informed at every stage and that you found our service to be faultless. Kindest regards, Pure Team

Posted 1 week ago

“At such a horrible time Pure Cremation was; polite, caring & very professional. I have no hesitation in recommending them. If only other companies could follow their example, thank you”

Helpful Report

Posted 1 week ago

Thank you for sharing your kind words, Damian. We’re glad you found us polite, caring and professional during such a difficult time, and we truly appreciate your recommendation. All the best, Pure Team

Posted 1 week ago

“So caring and friendly. Very helpful and go through every step with you. It's also lovely that the support continues after your loved one is returned to you as well.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Kimberley. We're glad you felt cared for and guided through every step, and that the ongoing support after your loved one's return was appreciated. Best wishes, Pure Team

Posted 1 week ago

Pure Cremation is rated 4.9 based on 8,071 reviews