Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,805 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th August 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot fault my experiences with Pure Cremation. Having used them twice now when my parents passed away I found the team and the whole process respectful, dignified and highly professional.”

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Posted 1 week ago

Hi, Thank you so much for your touching review. We're truly honoured to have been there for you during such a difficult time. It's heartening to hear that you found our team to be respectful and professional. Your kind words mean a lot to us. Kind Regards, Pure Cremation Team

Posted 1 week ago

“ypor service was great we could not of asked for more every thing we asked you provided”

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Posted 1 week ago

Hi Aidan, Thank you for your wonderful feedback. We're thrilled to hear that our team was able to meet all your needs and provide the service you were looking for. Your satisfaction means the world to us. Kind Regards, Pure Cremation Team

Posted 1 week ago

“The whole process was handled professionally with thoughtfulness and care. I was very impresed but hopefully will not need to use the service again! I would not hesutate to recommend Pure Cremation including to those arranging my own.”

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Posted 1 week ago

Hi Richard, Thank you for your thoughtful review. We’re delighted to hear that you felt our process was handled with the utmost professionalism and care. Your trust in recommending us means so much. Kind regards, Pure Cremation Team

Posted 1 week ago

“We are extremely pleased with the service and support from Pure Cremation from the start to the final day. We deided to attend the Funeral and felt the venue and grounds were lovely, and the funeral felt more personal to us and our Dad you passed. Highly reccommend Pure Creamations for those who would prefer no attendance or a smaller funeral for those close to them.”

Helpful Report

Posted 1 week ago

Hi Vicki, Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your Dad, and heartwarming to hear that you felt truly looked after. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Very good and efficient Very pleased of everything Thank you for everything”

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Posted 1 week ago

Hi Malcolm, Thank you so much for your kind words. Efficiency and care are at the heart of what we do and it's pleasing to know we met your expectations. Kind Regards, Pure Cremation Team

Posted 1 week ago

“I've used Pure Cremation twice and each time the service was faultless. Staff were respectful, caring and patient.”

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Posted 1 week ago

Hi Johanne, It is an honour to serve any family but it's a particular privilege to be able to be chosen to support them through several losses. It is the highest compliment we could ever receive. Please take care of yourself during this difficult time. Kind Regards, Pure Cremation Team

Posted 1 week ago

“It was all done efficiently, and i was pleased.”

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Posted 1 week ago

Hi Carol, Thank you for your feedback. We're pleased to hear that you found our services efficient. It's our aim to provide a seamless experience during such a challenging time. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Very professional and dignified”

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Posted 1 week ago

Hi Eileen, Thank you for your review, we are committed to providing a dignified experience during such sensitive times and it’s heartening to hear that we met your expectations. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Would recommend pure cremation to everyone, they were so helpful, compassionate and caring and the whole process from start to finish was so smooth and efficient and couldn’t of asked for more at such a difficult time they took care of everything.”

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Posted 1 week ago

Hi Lisa, Thank you for sharing this moving account of your family's experience of making arrangements with Pure Cremation and how you were looked after by our team. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Caring and kind as soon as they answered the phone. Took their time and listened. I never felt pressured to make any decisions and was offered genuine advice and guidance. At your lowest times just having someone so helpful and efficient to turn to was so welcome. Thank you to all at Pure Cremation for your care, commitment and professional approach. Marianne and family”

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Posted 1 week ago

HI Marianne, Thank you for highlighting how much care our lovely people devote to our important work. The team will be quietly thrilled with these lovely comments. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Pure Cremation were unfailingly helpful and excellent on keeping me informed at every step.”

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Posted 1 week ago

Hi Catherine, Thank you for sharing your experience, you have summed up our approach beautifully. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Can’t recommend Pure Cremation enough. For what is obviously a hugely difficult time, everyone I spoke to was warm, friendly and helpful. Everything was exactly as expected, and often better, and the whole process worked perfectly. Very impressed and grateful.”

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Posted 1 week ago

Hi Matthew, Thank you so much for your review. We truly appreciate your kind words about our team during such a challenging time. It's pleasing to hear that everything exceeded your expectations, and we’re grateful to have been able to support you through such a difficult time. Kind regards, Pure Cremation Team

Posted 1 week ago

“From the first phone call to the return Urn, the service was excellent, friendly & knowledgeable person on the phone every time we rang.”

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Posted 2 weeks ago

Hi Kim, Thank you for your lovely review! It's really important to us that we provide support every step of the way. Your kind words mean a lot, and we're here whenever you need us. Kind Regards, Pure Cremation Team

Posted 1 week ago

“I can not praise them enough everything was done very professionally. I was kept informed every step of the way they were respectful courteous and most of all kind. The young lady who returned my Rays ashes was very nice Steph I believe her name was. She was polite and respectful and was very smart she stayed a little while and asked about my husband. I would definitely recommend this company.”

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Posted 2 weeks ago

Hi Kathy, Thank you so much for your wonderful review. We're quietly pleased to hear that you felt supported and informed throughout the process. It warms our hearts to know that Steph was able to bring a bit of kindness during such a difficult time by honoring your husband's memory. Your recommendation means a lot to us. Wishing you peace and comfort in the days ahead. Kind wishes, Pure Cremation Team

Posted 1 week ago

“Having lost my mum and dad a week apart I cannot thank pure cremations enough for the support, advice and swift service. Thank you all.”

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Posted 2 weeks ago

We are sorry for the loss of both your mum and dad. It has been our honour to support you. Thank you for sharing your experience – we know this will help others ❤️ Kind Regards, Pure Cremation Team

Posted 1 week ago

“Honestly i am so happy that myself, my mom and my brother chose pure cremation for my dad. From the first phone call to my dad being brought home to us pure cremation have but nothing but helpful and supportive throughout my dad’s last journey. I didn’t like the thought of my dad not having a funeral at first but once I spoke to Mathew on the phone and he answered all of our questions and made us feel so comfortable with our decision. My dad didn’t like fuss and he wouldn’t want us to spend thousands on cremating him so we are all very happy with our decisions with going with pure cremation.”

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Posted 2 weeks ago

Hi Kirsty, Thank you so much for sharing your experience with us. We are truly grateful for the trust you, your mom, and your brother placed in us to honor your dad's wishes. It’s heartwarming to hear that Mathew was able to provide you with the support and comfort you needed during this time. We're glad that our approach resonated with your family and that you felt at ease with your decision. Wishing you all peace and comfort as you cherish your dad's memory. Kind regards, Pure Cremation Team

Posted 1 week ago

“Brilliant service kind compassionate and kept things simple can't thank Steph who dropped johns ashes lovely people all round thankyou”

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Posted 2 weeks ago

Hi Sue, Thank you so much for taking the time to leave such kind words about our team. We care so deeply about the work we carry out and it was an honour to be trusted to care for John on his final journey. Kind Regards, Pure Cremation Team

Posted 1 week ago

“My father had chosen a direct cremation with Pure Cremation and you did him proud. I spoke to different members of your teams to report his death, arrange for his body to be collected and for his ashes to be returned. Each member of your team was kind and compassionate, efficiently making sure everything happened as smoothly as possible. I was kept fully informed throughout and knew that you were at the end of the phone if I had any questions. On behalf of the whole family, thank you for perfectly fulfilling Dad's final wishes.”

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Posted 2 weeks ago

Thank you so much for this touching feedback. We're glad that you felt supported throughout this process. Providing kindness and compassion during such a significant time is our priority, and it’s wonderful to know that our team helped fulfil your father's wishes with care and respect. All the best, Pure Cremation Team

Posted 2 weeks ago

“My husband passed away recently and Pure Cremations were excellent. Everything went so smoothly from the time I phoned them to ask if they would collect him to when they brought him home to me in a beautiful urn. Very professional, no fuss and they were so respectful and kind. I was upset and the man who brought him offered to come and sit with me until I calmed down. I am now going to arrange my cremation with them.”

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Posted 2 weeks ago

Thank you, we're honoured to have been there to support you through such a difficult moment. It's good to hear that everything felt smooth and respectful from start to finish, and that our team showed you genuine care when you needed it most. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“I cannot praise Pure Cremation enough, I am actually in tears at the moment writing this as I miss my hubby so very much, but to know he was looked after by yourselves gives me some comfort. Thank you to all the team at Pure Cremation, you have all been fantastic and I will be recommending Pure Cremation to as many people as I possibly can. Many many thanks. April (Harker).”

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Posted 2 weeks ago

Thank you so much for sharing such a deeply heartfelt message. It means a great deal to know that we were able to bring even a small measure of comfort during such a painful time. Your kind words about our team are incredibly touching, and we’ll make sure everyone involved sees them. Thank you again for your trust and for recommending us to others, it really does mean the world. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

Pure Cremation is rated 4.8 based on 5,805 reviews