Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,042 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish, the staff on the end of the phone were wonderful. They informed when my husbands cremation was taking place and then his ashes were returned to me. Thank you”

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Posted 1 month ago

Thank you for your kind words, Tracey. We're so glad to hear that our team was able to support you during this time and keep you informed at every step. Best wishes, Pure Cremation Team

Posted 1 month ago

“Exalant sevise very pleased”

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Posted 1 month ago

Thank you for your positive feedback and five-star rating. All the best, Pure Cremation Team

Posted 1 month ago

“Excellent service staff very supportive Ashes arrived on time Excellent”

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Posted 1 month ago

Thank you for taking the time to share this positive feedback with us. It's great to know that we could provide the support you needed. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Respectful and dignified when dealing with my Mum. I've booked my own cremation with them.”

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Posted 1 month ago

Thank you for your heartfelt review, Marie. We’re honoured to have been able to provide respectful and dignified care for your mum. It’s wonderful to hear you’ve chosen to make arrangements with us as well. Wishing you the best, Pure Cremation Team

Posted 1 month ago

“Every single person that I have spoken to at Pure Cremations have been incredibly kind and respectful, my mum was in very good hands with them.”

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Posted 1 month ago

Thank you so much for sharing your experience of our care. It was an honour to support your family during the loss of your mum. Best wishes, Pure Cremation Team

Posted 1 month ago

“The most amazing and caring service, it is extremely hard going through losing a loved one however how pure cremation managed everything was done in the most dignified and sensitive way. Thankyou pure cremation ❤️”

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Posted 1 month ago

Thank you so much for taking the time to share your experience, Bronwyn. We are deeply touched to hear that our team was able to provide support to you during this difficult time. Your kind words mean everything to us and inspire us to continue our mission of supporting families with compassion. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure cremation was easy to deal with.All staff were professional and kind at all times..The ashes were delivered as agreed.Leaving us now with time to decide where to go from here Thank you to all concerned.”

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Posted 1 month ago

Thank you for your wonderful review. We’re so glad to hear that you found our team professional and kind, and that the return of your loved ones ashes went smoothly. We wish you all the best with you plans moving forward. Best wishes, Pure Cremation Team

Posted 1 month ago

“Everyone I spoke to on the phone or face to face were kind, respectful and professional. Me and my family thank Pure Cremation for caring for my mother.”

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Posted 1 month ago

It has been an honour to support you at such a difficult time, and lovely to hear that our care and professionalism made things a little easier for you and your family. Thank you, Pure Cremation Team

Posted 1 month ago

“From the first phone call till our loved one’s ashes were returned, everyone at Pure Cremation treated us with respect, kindness and compassion. We can highly recommend their services.”

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Posted 1 month ago

Thank you so much for your lovely review, Patricia. We are truly grateful for your kind words and are pleased to know that our team was able to provide the respect and compassion that you deserve during this sensitive time. Your recommendation means the world to us. Kind Regards, Pure Cremation Team

Posted 1 month ago

“We cannot fault Pure Cremation, they handled our mums's cremation in a dignified and professional manner but still with humanity. They guided us through every step of the process and nothing was too much trouble. They are a very caring company and we wouldn't hesitate to use them again.”

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Posted 1 month ago

Thank you for your heartfelt review, Vanessa. We are honoured to have been able to support you and your family during this difficult time. It’s wonderful to hear that our team was able to provide the dignity and care that you were looking for. Your trust in us truly means a lot. Kind Regards, Pure Cremation Team

Posted 1 month ago

“I found the staff that were very kind and sympathetic and supportive”

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Posted 1 month ago

Hi Beryl, Thank you for your review, we are honoured to have been able to support you during a difficult time. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure cremations made a very difficult time so much easier. The team were kind, professional, and clear about everything. They treated our loved one with dignity and gave us peace of mind. I highly recommend their compassionate service.”

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Posted 1 month ago

Thank you so much for your wonderful review, Christine. We’re truly glad to hear that our team was able to provide you with kindness and professionalism during such a difficult time. It means a lot to us that you felt your loved one was treated with respect and that we could offer you peace of mind. Your recommendation is greatly appreciated. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Due to sudden demise, we contacted Pure Cremation Ltd., who kindly and with sympathy organized the collection and cremation of my father's ashes, with complete notifications along the way. They then delivered the ashes to our home on the promised day. The service from start to finish was first class and highly recommended.”

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Posted 1 month ago

Thank you so much for your thoughtful review, Pamela. We are truly saddened to hear about your father's passing, but we’re glad that our team could provide you with compassionate support during this time. It’s wonderful to know that you found our service to be first-class; your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Everything was perfect, nothing was too much trouble for my customers rep Laura, the only niggle was the container that my husbands ashes were returned in, but other than that would not hesitate to recomend.”

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Posted 1 month ago

Thank you for your thoughtful review, Carol. We're glad to hear that Laura provided you with exceptional service during this difficult time. We appreciate your feedback regarding the urn for your husband's ashes, and we will take it into consideration as we strive to improve. Your willingness to recommend us means a great deal to our team. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation have been respectful and compassionate during this difficult time. They have recently undertaken the passing of both my Mother and my Father, and I know that they both would have been pleased with the way their wishes were fulfilled. Indeed, I will probably now ask Pure Cremation to undertake the task of dealing with my passing for my peace of mind!”

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Posted 1 month ago

Thank you for your heartfelt review, Steven. We are deeply honoured to have supported you and your family during such a challenging time. It’s gratifying to know that we could help fulfill your parents' wishes with compassion and respect. We appreciate your trust in us for your own future plans as well. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation was amazing from start to finish. Kept me informed and updated all the way. Will highly recommend.”

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Posted 1 month ago

Thank you for your wonderful review, Janet. We’re so pleased that you found our communication and service exemplary. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 1 month ago

“It does everything you could want very satisfied”

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Posted 1 month ago

Thank you for taking the time to leave a review, James, it means a lot to us. Kind Regards, Pure Cremation Team

Posted 1 month ago

“So kind and very helpful. Explained every stage and excellent communication dealing with one person. Notified me of the ashes return and two very smart uniformed staff arrived on time. Very sympathetic and having seen how distressed I was asked if I'd like a hug. I was very impressed how easy they made this difficult time. Have already arranged for my own funeral so it will be as easy for my family.”

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Posted 1 month ago

Thank you for your touching review, Linda. We’re grateful that our team could support you with kindness and clear communication during this difficult time. It’s heartwarming to know that their compassion made a difference for you. We appreciate you trusting us with your arrangements for the future as well. Kind Regards, Pure Cremation Team

Posted 1 month ago

“I was so happy that all the stuff needed by the Law was delt with. And we where left with the ashes so that I can do as my wife wanted. me and my friends and family can be there at her final resting place.”

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Posted 1 month ago

Thank you for your heartfelt review, Nigel. We’re so glad to hear that we could take care of the necessary arrangements, allowing you to honour your wife's wishes. It’s truly special to know that you and your loved ones can be together at her final resting place. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Excellent professional service from first contact to last.”

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Posted 1 month ago

Thank you for your wonderful feedback, Robert. We're delighted to know you experienced our professional service throughout the process. Kind Regards, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 6,042 reviews