Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,057 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people at pure cremation were absolutely amazing my mum was treated with the utmost respect and dignity they were so kind to me and very helpful I would totally recommend them to anyone they are a fantastic company, thank you so much for everything you did for me and my mum.”

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Posted 1 year ago

Thank you so much for your heartfelt review. Your kind words about our team’s care and respect mean the world to us. All the best, Pure Cremation Team

Posted 1 year ago

“The team where very friendly and help me sort out my farther funeral they did an excellent job thanks very much”

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Posted 1 year ago

Thank you for sharing your positive feedback with us. Best wishes, Pure Cremation Team

Posted 1 year ago

“Very friendly and respectful staff. Talked me through everything that I needed to do and kept me updated on what was going on. I was very impressed and would highly recommend them.”

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Posted 1 year ago

Thank you so much, your recommendations are greatly appreciated. All the best, Pure Cremation Team

Posted 1 year ago

“After dad passed away I rang them and they were so kind caring and compassionate helped me through a very difficult time! It was all so easy and helpful and I didn’t have to do much!”

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Posted 1 year ago

Thank you, for your thoughtful review. We are so glad to hear that our team was able to provide you with the support you needed. Your words mean a lot to us. Best wishes, Pure Cremation Team

Posted 1 year ago

“Family very pleased with every aspect.”

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Posted 1 year ago

Thank you for taking the time to share your positive feedback with us. Kindest regards, Pure Cremation Team

Posted 1 year ago

“Very caring,managed my father's passing very professionally, kept informed every step of the way as I requested,returned ashes to me in a very sensitive way,I wouldn't hesitate in recommending this company”

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Posted 1 year ago

Thank you for your heartfelt feedback. We are truly honoured to have been able to support you during the loss of your father and your recommendations mean so much to us. Best wishes, Pure Cremation Team

Posted 1 year ago

“My experience of Pure Cremation is that they are very caring and sensitive and handled our case realy kindly.”

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Posted 1 year ago

Thank you for your kind words and positive feedback. It's great to know that you felt truly cared for by our wonderful team members. Best wishes, Pure Cremation Team

Posted 1 year ago

“All the staff were lovely and very sympathetic. I would definitely recommend them. Thank you for everything”

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Posted 1 year ago

Thank you for your kind words and heartfelt review. All the best, Pure Cremation Team

Posted 1 year ago

“I can’t praise Pure Cremation enough they are caring , kind and very professional, they guided me through a very difficult time , lovely Emma Soul returned my husband to me she kept in touch with me throughout her journey to Surrey it was a discreet and loving delivery Thank you everyone involved .”

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Posted 1 year ago

Thank you for your wonderful feedback and touching review. It was an honour to support you and we are pleased that you felt supported at every stage by our caring team. All the best, Pure Cremation Team

Posted 1 year ago

“Very professional,Kirsty kept me updated with everything.”

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Posted 1 year ago

Thank you so much for your wonderful feedback, Helen. We're pleased you found our service professional and that Kirsty kept you informed at every stage. Best wishes, Pure Cremation Team

Posted 1 year ago

“I was mostly very happy with the service you provided apart from one or two faults in my opinion. I asked to be informed the day my mother was cremated and that did not happen and also I wasn’t made aware of how long the process would take and that I’d be waiting for my mums ashes for so long .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience, your feedback is extremely important to us. A senior manager will look into the points you have raised. If there's anything else we can support you with in the meantime, please feel free to contact us at customercare@purecremation.co.uk or by calling us on 0800 033 7737. Kind regards, Pure Cremation Team

Posted 1 year ago

“Pure Cremation were fantastic to deal with all the way through such a difficult time. Always pleasant, patient, kind, & understanding. We were kept informed & updated & they were very easy to get hold of. The gentleman that hand delivered my dad's ashes was so lovely & I felt showed genuine care & empathy. I'd absolutely recommend to anyone.”

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Posted 1 year ago

Thank you for sharing such a heartfelt review. We’re especially touched to hear about your experience with the team member who returned your dad’s ashes. It’s so important to us that every step of this journey feels personal and compassionate, and your kind words about his care and empathy are truly appreciated. Kindest regards, Pure Cremation Team

Posted 1 year ago

“Fantastic service from pure cremation. Highly recommend. Super supportive, friendly, great communication throughout.”

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Posted 1 year ago

Thank you, we are extremely grateful for your kind words. All the best, Pure Cremation Team

Posted 1 year ago

“Pure Cremation was brilliant, from the first phone call to the end, was handed in a caring and professional way. Very highly recommended.”

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Posted 1 year ago

Thank you for your wonderful review. We’re so pleased you found our service caring and professional throughout. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 1 year ago

“Very helpful a few small things along the way but sorted so very pleased in the end Elizabeth wort”

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Posted 1 year ago

Thank you, Elizabeth. We appreciate your review and are glad we could support you during this time. Best wishes, Pure Cremation Team

Posted 1 year ago

“All the people I spoke with and the gentleman who brought my mother's ashes home were all warm and very supportive. I was kept informed throughout and every part went as smoothly as possible. There honestly isn't anything negative I could say.”

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Posted 1 year ago

Thank you so much for your lovely review. All the very best, Pure Cremation Team

Posted 1 year ago

“From the first phone call, right through to receiving Mum's ashes, Pure Cremation have showed me and my family the upmost respect, compassion and professionalism. I could not praise you enough. Thank you all x”

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Posted 1 year ago

Thank you so much for your thoughtful and kind review. Your praise means the world to us, and we are so grateful to have been able to support you in honouring your mum. Kindest regards, Pure Cremation Team

Posted 1 year ago

“The staff were polite, sympathetic and vey knowledgeable. This was a very bad time for us, but thanks to the Pure Cremation staff everything was taken care of. Thank you for looking after our son Gareth. Many thanks Nigel and Lesley Jehan”

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Posted 1 year ago

Thank you so much for your kind and heartfelt words. We are truly grateful that we could provide the care and support you needed. It was an honour and a privilege to care for Gareth and to be there for both of you when it mattered most. All the best, Pure Cremation Team

Posted 1 year ago

“A very quick and easy process from start to finish”

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Posted 1 year ago

Thank you for taking the time to share your experience and for rating our service with five stars. Kindest regards, Pure Cremation Team

Posted 1 year ago

“So kind, helpful and caring”

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Posted 1 year ago

Thank you for your heartfelt feedback, it means the world to us. Best wishes, Pure Cremation Team

Posted 1 year ago

Pure Cremation is rated 4.8 based on 6,057 reviews