Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,042 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, 👍👍”

Helpful Report

Posted 3 weeks ago

Thank you for rating us with 5 stars, Robin. It really means a lot to us. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“The people I spoke to were all very helpful in making a very sad time a bit easier. They were respectful from when they came to pick our brother up to the dropping off his ashes.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience. It's good to know that we were able to make this time a little easier for you. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Very professional service, with a very sympathetic account handler.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely feedback, Richard. It is greatly appreciated by us all here at Pure. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Managed the whole process quietly and with sympathy.”

Helpful Report

Posted 3 weeks ago

Thank you, Mark. It's good to hear that you felt the arrangements were handled with care and compassion. All the best, Pure Cremation Team

Posted 3 weeks ago

“Excellent service from the respectable collection of the body and the beautiful container of the ashes.”

Helpful Report

Posted 3 weeks ago

Thank you, Clifford. We’re glad to hear you appreciated the respect shown by our caring team and the beautiful container for the ashes. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“You brought my identical twin brothers remains back to me which in itself isn't wasn't logistically outstanding. But what was very good was the kind empathic way that you that you managed the whole process. Thanks”

Helpful Report

Posted 3 weeks ago

Thank you, David, for your thoughtful words. We’re glad to hear that our team was able to provide the kind and empathetic support you needed. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“This was such an easy process, the staff were amazing and really supportive Communication was brilliant and they let me know where my father in law was every step of the way They have made this process so easy”

Helpful Report

Posted 3 weeks ago

Thank you, Maria. We’re pleased that you truly felt supported by our caring team and this made things a little easier for you. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“This is the second time I have used Pure Cremations. I cannot fault them. Kind, compassionate and pain free. The service is excellent. I was kept informed at every stage of the process and the hand delivery is a nice touch. I will definitely use them again when the time comes. Thank you Pure Cremations, Nicholas, Abi & Hazel”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words. It's good to know our service made things easier for you and we’re so pleased to hear that you felt supported, informed, and cared for throughout the arrangements. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“Very professionald and super efficient service”

Helpful Report

Posted 3 weeks ago

Thank you for your kind feedback. It's good to know you found our service to be efficient and professional. All the best, Pure Cremation Team

Posted 3 weeks ago

“I can fully recommend Pure Creations. Since 2000, they have dealt with the the cremations if my Mum, my Dad and then in 2025 my last few partner and husband. They get what those that have loved ones die need and deliver a first class experience at a fair cost.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words and for trusting us over the years. It means a great deal to hear that we’ve been able to support you through such significant moments and provide the care and service you needed. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“very helpfull people, they made the whole distressing situation easy and treated me with respect at all times. The calls came exactly when they said they would and the people who brought the ashes back to me couldnt have been kinder. I would strongly reccomend.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely feedback. We’re so glad that we could make things a little easier for you and that the return of the ashes went well. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“Kind, compassionate service, kept us well informed at each stage.”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic feedback and 5-star rating. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“I can't fault the entire service. The initial booking was straight forward and really put your mind at rest, knowing that this was one less thing to worry about when the time came. The cremation details and delivery service details were explained very professionally via a couple of phone calls. This really took a lot of pressure of me at a very sad time. Thank you so much.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful review. It's good to hear that arranging our services felt straightforward and put your mind at rest right away. We're also pleased that the updates provided by our team made a positive difference. Take care, Pure Cremation Team

Posted 3 weeks ago

“Such kind caring people at a very hard time. Our Mum was cared for with the upmost respect and the whole process was carried out with dignity. We were constantly kept updated, and Mum was brought back home to us in a beautiful box befitting the beautiful lady she was.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your review, Sharon. We are truly honoured to have been part of your Mum's journey and are glad that you felt supported and informed throughout. Take care, Pure Cremation Team

Posted 3 weeks ago

“Pure Cremation kept me informed at all stages as to what was happening with my late wife. Sympathetic at all stages and returrned her ashes on the day they promised. Excellent service.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your review. We’re so glad to hear that you felt informed and supported during this time. Your wife deserved the utmost care, and we're pleased we could provide that for you. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“Polite all the way through.resoect and kept me informed all the way the ashes came to me...”

Helpful Report

Posted 3 weeks ago

Thank you so much for your feedback. We’re delighted to hear that you felt respected and informed throughout your loved one's arrangements. All the best, Pure Cremation Team

Posted 3 weeks ago

“Pure Cremation Ltd took the pain out of having to say goodbye to a loved one at a crematorium. It was so personal and proffessionaly handled with a lot of care and dignatiy.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind feedback. It means the world to hear that you found our approach to be personal and handled with the care and dignity we strive for. Your kind words reinforce our commitment to support families in their moments of need. Take care, Pure Cremation Team

Posted 3 weeks ago

“Exellent service. Very patient and understanding staff. Communiction from them to us was 100% excellent.”

Helpful Report

Posted 3 weeks ago

Thank you, Andy, for your fantastic review. Clear communication is very important to us, and it's wonderful to know that we met your expectations. Kindest regards, Pure Cremation Team

Posted 3 weeks ago

“I cannot recommend Pure Cremations highly enough. From the very first point of contact, their team showed genuine compassion, understanding, and professionalism during what was a very difficult time. Everything was handled with the utmost respect and dignity, giving me complete peace of mind that my loved one was being cared for with kindness. What really stood out was how simple and stress-free they made the whole process. Their clear communication, attention to detail, and willingness to answer every question with patience brought such comfort. They took care of everything seamlessly, allowing us the time and space to grieve without additional worries.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your review, Noelle. We truly appreciate your kind words about our team's compassion and professionalism during this time. It’s good to hear that we could make the process simple and stress-free for you. Our goal is always to provide care and support, allowing families the space to grieve without added worries. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“My wife recently passed and had requested a Pure Cremation as she wanted to ease the stress on me and our daughters, both emotionally and financially. in accordance with her requests we arranged a pure cremation and we were really impressed by their professionalism and level of service.”

Helpful Report

Posted 3 weeks ago

Thank you for your positive feedback. We’re so glad that we could support you and your family in line with your wife’s wishes. It’s also good to hear that our professionalism and care helped make the process as smooth and reassuring as possible. Take care, Pure Cremation Team

Posted 3 weeks ago

Pure Cremation is rated 4.8 based on 6,042 reviews