Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,805 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th August 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lost the love of my life within 24 hours. My life came crashing down and l was left numb. My partner was hoping to leave her body for medical science but unfortunately this was not possible. However she did mention a simple cremation without any fuss. That was my lady. I approached Pure Cremation and l am so glad l did. Pure Cremation took care of everything and that was so much needed as l am a disabled military veteran. Her ashes were delivered to me with dignity and kindness. Throughout this terrible time l was kept informed and with pure respect. Pure Cremation made a very difficult and sad time for me bearable. Thank you from my heart.”

Helpful Report

Posted 1 week ago

Hi Gary, Thank you for sharing such a heartfelt experience with us. We are truly honoured to have been able to support you during such a difficult time. It warms our hearts to know that we could provide the care and dignity you and your lady deserved. Wishing you peace and comfort. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Thank you pure cremation for looking after my brother”

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Posted 1 week ago

Hi there, Thank you for your review. We are honoured to have been able to care for your brother and support you during this time. Your gratitude means so much to us. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Very caring staff they go the extra mile for the grieving family and treat the deceased with great respect”

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Posted 1 week ago

Hi Edith, Thank you for your heartfelt review. We’re so glad to hear that our team went the extra mile to provide care and respect during such a difficult time. Your appreciation truly means a lot to us. Kind Regards, Pure Cremation Team

Posted 5 days ago

“I couldn’t have wished for a better and sympath Everything was done with the utmost respect I would recommend pure cremation wholeheartedly”

Helpful Report

Posted 1 week ago

Hi Gary, Thank you so much for your wonderful review. We’re pleased to hear that you felt everything was handled with respect and care. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Everyone was very helpful and understanding which made a very sad situation much easier to deal with . I was kept informed at all times as to what was happening which was really appreciated”

Helpful Report

Posted 1 week ago

Hi Steven, Thank you for your kind words. We’re so glad to hear that our team was able to provide you with the support and understanding needed during this difficult time. Keeping you informed is our top priority, and we appreciate your recognition of our efforts. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Good service kept us up to date on everthing what was happening. Thankyou”

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Posted 1 week ago

Hi Nichola, Thank you for your kind words. We’re delighted to hear that you felt well-informed throughout the process. Your appreciation for our service truly means a lot to us. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Your company has been absolutely wonderful from start to finish. Helping us get through a very sad time. With you kindness and care. Keeping us informed every step of the way. As a family we are so pleased that my Dad took this plan out with your selfs. Thank you again from the bottom of our hearts.”

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Posted 1 week ago

Hi Emma-Jane, Thank you for your heartfelt review. We’re truly touched to hear that we made a difference during such a sad time for your family. It’s wonderful to know that you felt supported and informed every step of the way. We’re honored that your Dad chose us, and we appreciate your gratitude. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Everything went smoothly and the service is of a fabulous standard”

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Posted 1 week ago

Hi Robin, Thank you for your fantastic review. We're pleased to hear everything went smoothly and that you found our service to be of fabulous standard. Your feedback encourages us to continue providing the best care possible. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Pure cremation dealt with my husband’s passing with great care and sensitivity. We were consulted and kept aware of the whole process from start to finish. Any and all questions were answered with great respect and clarity. All staff were absolutely wonderful. I cannot praise them and the service enough.”

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Posted 1 week ago

Hi Christine, Thank you for your touching review. We are so glad to hear that our team was able to walk you through every step with kindness during such a difficult time. Your appreciation for our staff's dedication means a great deal to us, and we're honored to have been able to support you. Kind Regards, Pure Cremation Team

Posted 5 days ago

“My whole experience with Pure Cremation has been excellent. Everybody I spoke to was professional, caring and sympathetic. It was a stress free procedure and I would highly recommend PureCremation to family members and friends.”

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Posted 1 week ago

Hi Sharon, Thank you for your kind review. We’re so pleased to hear that you had the support of our lovely team during your experience. It’s wonderful to know that we could provide a stress-free process for you, and we truly appreciate your recommendation to others. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Service was excellent. Staff were very professional, helpful and friendly during a difficult time. Would highly recommend.”

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Posted 1 week ago

Hi Jennifer, Thank you so much for your wonderful review. We truly appreciate your kind words and are glad to hear that our team provided exactly what you needed during this difficult time. Your recommendation means the world to us. Kind Regards, Pure Cremation Team

Posted 5 days ago

“My mum took out a Pure Cremation funeral plan several years ago. Sadly, we recently lost her and had to contact Pure Cremation to begin the process. From start to finish, everything was handled with exceptional care and efficiency. The process was incredibly straightforward, and the communication from the team was outstanding throughout. At such a difficult time for our family, their support made things much more manageable and gave us peace of mind knowing everything was being taken care of with compassion and professionalism.”

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Posted 1 week ago

Hi Jennifer, Thank you so much for your heartfelt review. We're truly sorry for your loss, and we're grateful to hear that our team's support made the process a little easier for you and your family. It’s our mission to provide compassionate care during such a tough time, and your feedback reassures us that we're achieving that goal. Kindest Regards, Pure Cremation Team

Posted 5 days ago

“I wasn’t sure what to expect and I can’t thank you enough for your care and kindness throughout the whole process.”

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Posted 1 week ago

Hi Sarah, Thank you so much for your kind words. We’re glad to hear that our team made a difference during this difficult time. It’s our goal to support families with compassion and respect, and your feedback reassures us that we're on the right path. Kind Regards, Pure Cremation Team

Posted 5 days ago

“Would be very pleased to recommend your services .very thoughtful and efficient .”

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Posted 1 week ago

Hi Cynthia, Thank you for your lovely feedback. We're delighted to hear that you found our services to be right for you. Our team strives to provide the best support during these difficult times, and your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 5 days ago

“I was impressed by the service from the initial point of me contacting Pure Cremation to the receipt of my mother's ashes. The staff were always polite and professional at all times, giving you time to get yourself together if needed. They informed you of the next step in the process and did not overwhelm you with uneccessay information or questions at that time. However, they did answer any questions I had at the time. They kept in regular contact once the previous step had been completed and informing you of the next step and when it would take place. They made you feel at ease throughout, right up to the end when they hand delivered the ashes. Even at this point, they did not just hand them over to you on the doorstep but took the time to talk to make sure you were okay with receiving them. Most importantly was the fact that there was always someone answering the phone and not an automated service. I would highly recommend using Pure Cremation at this sad time. I do not want to take part and be filmed, neither do I want to be contacted by a journalist.”

Helpful Report

Posted 1 week ago

Hi Ann, Thank you so much for your thoughtful review. We’re pleased to hear that our team provided you with the support and care you needed during this difficult time. It’s our priority to ensure that every step of the process is handled with respect and compassion, and we’re glad we could make you feel at ease. Your kind words mean a lot to us, and we appreciate your recommendation. Kind Regards, Pure Cremation Team

Posted 5 days ago

“My mother purchased Pure Cremation packages for her and my Dad a few years ago and I teased her for being morbid. When Dad recently died following a long battle with Cancer, I couldn’t have been more thankful and appreciative of the service we received. At a time when your heart and world is being torn apart, having the professionalism, dignity and kindness of the Pure team there to help you through was absolutely priceless. Everyone I spoke to and met from the team was perfect for their role, I’m so glad Mum chose you.”

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Posted 1 week ago

Hi Trudie, Thank you for sharing your heartfelt experience with us. We're truly touched to hear that our team was able to provide exactly what you needed during such a challenging time. It's an honour to support families like yours, and we’re so glad your mother’s foresight brought you comfort when it mattered most. Your kind words mean so much and inspire us to continue our dedicated service. Kind Regards, Pure Cremation Team

Posted 5 days ago

“The people I dealt with over the phone were so respectful it made what me and mum where going through”

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Posted 1 week ago

Hi Steven, Thank you for your heartfelt review. We’re so glad to hear that our team provided you and your mum with the respect and support needed during such a challenging time. It’s our commitment to offer compassionate care, and your kind words truly inspire us to keep doing our best. Kind Regards, Pure Cremation Team

Posted 1 week ago

“We ( the family) were very happy with Pure Cremation, it was just what my Dad wanted . We were particularly impressed by the person who delivered the Ashes …. Compassionate and friendly , she made a difficult situation feel comfortable and seamless .”

Helpful Report

Posted 1 week ago

Hi Sarah, Thank you for your beautiful review. We are so pleased to hear that we were able to fulfill your dad's wishes and that our team, were able to bring comfort during this difficult time. Your kind words reaffirm our dedication to providing compassionate care, and we truly appreciate your feedback. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Well what can I say they were amazing always friendly and compassionate, never nothing to much trouble we went with pure cremation as me and hubby have one. So did one for my mom and I'm so pleased I did its definitely the right thing to. They are wonderful and anyone who goes with you wont be disappointed at all. I've told everyone I know and loads of people are going with PURE CREMATION. So thankyou you all as the 2 girls who helped me all the way you were my rock THANKYOU.”

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Posted 1 week ago

Hi Amanda, Thank you so much for your wonderful review. We're thrilled to hear that you found our team to be friendly and compassionate during such an important time. It’s heartwarming to know that we were able to support you and your family in honouring your mom. Your kind words about our staff truly mean the world to us, and we’re grateful for your recommendation to others. We’re here for you every step of the way. Kind Regards, Pure Cremation Team

Posted 1 week ago

“Dad had expressed his wish not to have a traditional funeral as he was not religious and didn't want me to have to organise this when the time came, he was thinking about others as always. From the first contact with Julia where she explained everything clearly, to taking Dad into their care and the ashes being delivered by Ryan, everyone was very empathic and professional at all times and made the arrangements a little easier at a really difficult time. I would recommend Pure cremations if you are looking for an alternative to the traditional funeral for a reasonable price.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for taking the time to share your experience with us. We're truly honored to have been able to support you and your dad's wishes during such a difficult time. It’s heartwarming to hear that our team’s empathy and professionalism made the arrangements a little easier for you. Your recommendation means a lot to us, and we’re committed to providing caring alternatives for families like yours. Kind Regards, Pure Cremation Team

Posted 5 days ago

Pure Cremation is rated 4.8 based on 5,805 reviews