Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,361 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 22nd February 2026

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure cremation have been very professional, helpful and sensitive in all my dealings with them.”

Helpful Report

Posted 1 week ago

Thank you for sharing this with us. It's good to know that you have found our team professional, helpful and sensitive at this time. Kindest regards, Pure Team

Posted 6 days ago

“Thankyou all for the Great service I received from you all after losing my husband. You made everything so stress free .I can't thankyou enough I know I will be looked after by you all when its my turn .I will highly recommend you to everyone that I know .Many Thanks Diane Gray .”

Helpful Report

Posted 1 week ago

It's great to know we were able to make everything feel more manageable for you and take some of that weight away. Thank you for sharing your experience of our care. All the best, Pure Team

Posted 6 days ago

“So dependable do as they say.Taking most of your bereavement worries away.”

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Posted 1 week ago

Thank you for your kind words, Judith. It's good to hear that we could provide dependable support and ease your worries during this time. Best wishes, Pure Team

Posted 6 days ago

“Beautiful care from the moment we informed them off our bereavement until the moment the brought our loved one back to us. They used kind thoughtful language that reassured us my father in law was a person to them, not just a body. He was someone that mattered to us and therefore to them. Honestly, I didn't know what to expect when my in-laws told me that had pre purchased these plans but having dealt with the kind lady who answered the phone right through to the lovely lady who brought him home, I have no hesitation in recommending and trusting wholeheartedly in Pure Cremation.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your experience, Claire. We’re so pleased that you felt that your father-in-law was taken care of with respect by our lovely team. Your recommendations mean so much to us all. Take care, Pure Team

Posted 6 days ago

“Pure cremation have handled the whole process beautifully. At every stage you are informed of what is going on. Couldn’t be happier at what is a sad time. Looking forward to celebrating mum’s life rather than having a funeral”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review, Paula. We’re glad we could support you through a sad time. All the best, Pure Team

Posted 6 days ago

“Great service, highly recommend used a few times with family member that are no longer here.”

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Posted 1 week ago

Thank you for your fantastic feedback and five-star rating. Your trust and recommendations are greatly appreciated by us all. Kindest regards, Pure Team

Posted 6 days ago

“Prompt service, customer service at end of phone if any queries. I would recommend your company. Thank you”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback with us. We’re glad to hear our prompt service and support made a difference, and that you would recommend us. Kindest regards, Pure Team

Posted 6 days ago

“Compassionate, efficient and made everything so easy at a difficult time.”

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Posted 1 week ago

Thank you for sharing your feedback, Heather. We’re glad to hear our team provided compassionate and efficient support during a difficult time, and that everything felt easy for you. Best wishes, Pure Team

Posted 6 days ago

“Beautiful crematorium in gorgeous surroundings, Staff are very respectful and helpful”

Pure Cremation 5 star review on 12th February 2026

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your experience. We’re so pleased that our team could provide support and care during such an important time, and that the surroundings and service at our crematorium brought some comfort. All the best, Pure Team

Posted 1 week ago

“Pure Creation are very respectful of your feelings and keep you updated every step of the way.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share this. We really appreciate your kind feedback and it's good to hear you felt updated at every step. Best wishes, Pure Team

Posted 1 week ago

“I found Pure Cremation very helpful, sympathetic And respectful over the handling of my mother in laws funeral. It also gave a insight into what to expect has we have also both paid to be supported Pure Cremation Thank you very much Pamela”

Helpful Report

Posted 1 week ago

Thank you for your kind words, Pamela. It's wonderful to hear that you felt supported, and that you found our team to be sympathetic and respectful throughout the arrangements. Kindest regards, Pure Team

Posted 1 week ago

“A very professional caring company, they took all the stress from us at a difficult time.”

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Posted 1 week ago

Thank you for this lovely feedback. We're pleased that we could help ease the stress and guide you through everything during this difficult time. Kind regards, Pure Team

Posted 1 week ago

Thank you for taking the time to share your expeirence. Knowing we were able to ease some of the pressure during this time means a lot to us. All the best, Pure Team

Posted 1 week ago

“Very good kept us updated throughout very caring can't fault them on anything”

Helpful Report

Posted 1 week ago

Thank you for sharing this. We’re glad you felt supported and that we could keep you updated throughout the arrangements. Kindest regards, Pure Team

Posted 1 week ago

“I wanted to thank everyone for their professionalism, care and support dealing with my mums’ recent passing. Gail was always one step ahead sorting out any issues or delays, not caused by Pure Cremation, and made the whole process less stressful, which was very much appreciated as I have never had to deal with a family death before. I intend to sort my own funeral out with Pure Cremation in the near future. Thanks again to everyone I’ve spoken to.”

Helpful Report

Posted 1 week ago

Thank you for sharing this with us. Gail will be very pleased with your feedback. It’s wonderful to hear that her attention to detail helped ease some of the stress and reassured you when you needed it most. All the best, Pure Team

Posted 1 week ago

“Caring and professional attention from first contact to receiving the ashes.”

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Posted 1 week ago

Thank you for your kind review, Barbara. Best wishes, Pure Team

Posted 1 week ago

“Pure Cremation staff were very caring to the families needs, and always spoke softly and sincerely. Throughout the procedures, we were kept informed about Mum. Mum was returned to us very dignefied, and the Casket explained as to how to scatter and the procedure to follow, if scattering aboard. Thank you Pure Cremeation for caring for Mum, we all appreciated it.”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re so glad that our team could provide the care and attention that Mum deserved and that you felt supported throughout the process. Kindest regards, Pure Team

Posted 1 week ago

“I was recently in the uneviable position of finding out that one of my longest known friends had unexpectidly passed away, and did I know that I was the exegutor of his will? Which I didnt. Thankfully, he had already completed his cremation package, with Pure Cremations, which I am glad that he had, which eased the burden a little of sorting out the rest of his estate. I had never been in this position or knowing what I had to do, but after making a call, everything was much simpler. I can honestly say, that dealing with Molly made things so much easier for me, which is somethng I will always be grateful to her for. She was kind, considerate, extremely compasionate. I honestly cant say enough superlatives to praise her (and Pure cremations) for what she done and guiding me through the process - she was a shining star for me, in a very dark time. Whether on the phone, or via email, I was in direct contact with one person, who knew me and my friend. I cant comprhend doing a job like this and the personal skills which it takes to do this as a job, so I take my hat off to you Molly, you truly are a special person, and I cant thank you enough for you what you done, helping me in my time of need.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We're pleased that Molly was able to guide you through the arrangements with care. It's great hearing that she was a “shining star” for you and that her support made such a difference. Best wishes, Pure Team

Posted 1 week ago

“Everything taken care of by very kind, and professional people.”

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Posted 1 week ago

Thank you for your 5-star rating. It’s wonderful to hear that our team could help with kindness and professionalism. Take care, Pure Team

Posted 1 week ago

“I am not good with new technology in spite of this Pure Cremation got through the problem.”

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Posted 1 week ago

Thank you for your positive feedback. We’re so glad we could help you navigate everything and make things easier during this time. Best wishes, Pure Team

Posted 1 week ago

“The phone call to pure cremation when my mom passed was the first contact I had with them, from the beginning I was overwhelmed with their compassion and professionalism in looking after mom. They took care of her from the hospital, right through to bringing her ashes back to me in person and kept me informed every step of the way. I have nothing but praise and gratitude for how they looked after mom and myself.”

Helpful Report

Posted 1 week ago

We are so grateful you took the time to share this. It means a lot to know that our team could provide support and care when it mattered most, and that you felt informed and looked after throughout. Thank you for trusting us with your mum’s care and for your kind words. All the best, Pure Team

Posted 1 week ago

Pure Cremation is rated 4.8 based on 6,361 reviews