Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,128 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th January 2026

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service very dignified realy helpful”

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Posted 3 years ago

Thank you for these lovely comments, they are greatly appreciated by our caring team. Kind regards, Mia

Posted 3 years ago

“My Mum had chosen to use Pure Cremations, so we followed her wishes when she sadly passed away. The standard of service was excellent and staff were always helpful and respectful. I wouldn't hesitate to recommend, in fact, several family members have said they will use Pure Cremations when their time comes.”

Helpful Report

Posted 3 years ago

Thank you for sharing this extremely moving account of your experience with Pure Cremation. I will pass this on to the team who supported you; who will be delighted with this recognition of the care they have given. Kind regards, Mia

Posted 3 years ago

“The service was excellent and you took great care of my father,the man who returned him to us was a gentleman,also the container with his ashes was lovely”

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Posted 3 years ago

Thank you for this lovely review. The team will be very pleased to hear that their care and support made a difference to your family. With best wishes, Mia

Posted 3 years ago

“Very helpful at a difficult time couldn't do enough to help explaining everything clearly very respectful when picking up my partner to returning his ashes .Thank you at a difficult time.”

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Posted 3 years ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your partner. Kind regards, Olivia

Posted 3 years ago

“I would recommend Pure Cremation to anyone who would prefer a no fuss funeral. All the people I spoke to were very helpful and compassionate. They gave us the freedom to say goodbye to my husband in the way we all wanted.”

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Posted 3 years ago

Thank you for sharing your experience, you have summed up our approach beautifully. It has been an honour to look after you and your husband. Kind regards, Olivia

Posted 3 years ago

“Very kind, empathetic and helpful, made a distressing time easier to get through.Would highly recommend, thank you all.”

Helpful Report

Posted 3 years ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Olivia

Posted 3 years ago

“Every step of my partners journey was handled with much compassion. I can't praise you all enough for keeping me informed of exactly what was happening, even down to his ashes being hand delivered to me.”

Helpful Report

Posted 3 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Olivia

Posted 3 years ago

“We would not hesitate to recommend Pure. Throughout our whole experience we were dealt with by a very high standard of respect, professionalism, courtesy, support, empathy and excellent communication throughout . Could not have asked for any more than the excellent service they provided”

Helpful Report

Posted 3 years ago

It has been our honour to look after your loved one and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. Kind regards, Olivia

Posted 3 years ago

“I found the process at a difficult time very transplant. There was good and respectful communication at every step. The hand over of the ashes was very good with a lovey man who was very respectful and kind. MynDada ashes were returned in a lovely box.”

Pure Cremation 5 star review on 9th January 2023

Helpful Report

Posted 3 years ago

You have made our day. This is exactly the level of care we aim to achieve for every family. Thank you for taking the time to share your experience. Kind regards, Mia

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for taking the time to review our service. Kind regards, Mia

Posted 3 years ago

“Could not have chosen a better Company.Pure Cremation we’re professional, courteous,sympathetic and dealt with every aspect of the funeral in a seamless manner during this emotional period. I would have no hesitation in recommending Pure Cremation!!!”

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Posted 3 years ago

It is so good to hear that you received the care and support that you needed. Thank you for taking the time to share this with us. Kindest regards, Mia

Posted 3 years ago

“After an unexpected loss of my brother with no arrangements established by him we felt that Pure Cremation was the way to go,the whole process was handled in a professional manor with empathy by the company, the whole process went smoothly and was very well organised keeping us informed all the way and the personnal delivery of the ashes just showed how caring and professional this company are.Heartfelt thanks.”

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Posted 3 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Mia

Posted 3 years ago

“The service offered by Pure Cremation was excellent. All my contact with the company was met with kindness and tact and for that I’m very grateful.”

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Posted 3 years ago

Thank you for these lovely comments, it is greatly appreciated by our whole team. Kind regards, Mia

Posted 3 years ago

“Excellent service no hassle staff friendly and helpful it was a tremendous weight and relief off the family, very professional service through out excellent communication. We were kepted informed about what was happening from the pickup of the family member to the actual cremation and return of the ashes 5star service all the way”

Helpful Report

Posted 3 years ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. Best wishes, Mia

Posted 3 years ago

“really good company they kept me informed every step of the way that my father travelled they were compassionate and caring and treated my father with respect thank you”

Helpful Report

Posted 3 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference. Kind regards, Mia

Posted 3 years ago

“From start to finish was exceptional service, everything was explained to us as a family, and amy questions we had there was always someone at end of phone to ask, and on a regular basis they rang to check in. Grandad came home in a lovely urn with the upmost respect from the gentleman dropping him home. All round lovely. Thank you”

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Posted 3 years ago

It is our privilege to have been asked to care for your Grandad and it is heart-warming to hear that we met your needs when it really mattered. Best wishes, Mia

Posted 3 years ago

“Hello can't find fault excellent throughout kind and caring from start to finish highly recommended many thanks”

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Posted 3 years ago

It was our honour, thank you for these lovely words. Best wishes, Mia

Posted 3 years ago

“When my Mother chose a Pure Cremation Funeral I was very sceptical, she was one of the first people to do this kind of funeral. But I would recommend you to anyone. The service you give was exceptional I was kept informed every step of the way, getting in touch was very easy and the staff was very polite and helpful. Many Thanks for the kind and efficient way you dealt with my Mothers Funeral.”

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Posted 3 years ago

It has been our honour to look after your Mother and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. Kind regards, Chloe

Posted 3 years ago

“I can’t thank or recommend “pure cremation” enough!! My mum paid n arranged it herself so I didn’t know what to expect!!! Everyone I’ve dealt with has been lovely, extremely professional bt empathetic, sympathetic n really kind too, the communications were clear & I new exactly what was going on throughout!!! all of the above made an otherwise “petrifying/horrific n unforgettably sad sitch, A MILLION TIMES BETTER!!!!” I’m DEFINATELY going to arrange my own cremation with pure cremation & will happy recommend them to all & anyone interested aswell💯♥️❤️”

Pure Cremation 5 star review on 2nd January 2023

Helpful Report

Posted 3 years ago

Thank you for this lovely review which means so much to the whole team. We would be honoured to welcome you and other family members as plan holders and regard this as one of the highest compliments anyone can give our service. It has been our honour to care for your Mum and to support you during this difficult time. Kind regards, Olivia

Posted 3 years ago

“Excellent service and care in what was a very difficult time. Thanks again to the team.”

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Posted 3 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Thank you for choosing us. Kind regards, Olivia

Posted 3 years ago

Pure Cremation is rated 4.8 based on 6,128 reviews