Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 6,115 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th January 2026

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was kept informed of every step of process, Kingsley was kind, patient and caring in all emails. Spoke with advisor on phone who dealt quickly with our wishes. Ashes were delivered by a wonderful gentleman, who kept me informed if his arrival time and who carefully returned my dad and offered kind words. Pure cremation was my dad's choice as he didn't want any fuss after his passing, I think he would have been happy with how everything was handled. Thank you so much.”

Helpful Report

Posted 2 years ago

It was truly an honour to carry out your dad's wishes, thank you for sharing your experience of our care and how you were looked after by our lovely team. Kind regards, Mia

Posted 2 years ago

“Right from our first contact with Pure Cremation we were impressed by the professionalism shown by the staff. We felt our Dad was in good hands and being dealt with sensitively. Dad's ashes were delivered to me as agreed again in a very sensitive manner. I would highly recommend Pure Cremation to family and friends. Thank you for all your help at what was a difficult time for us”

Helpful Report

Posted 2 years ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Olivia

Posted 2 years ago

“Really impressed with the service. Kept in contact through all stages. Staff were very sympathetic and supportive. Thank you for a job well done at such a difficult time.”

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Posted 2 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 2 years ago

“Efficient and understanding”

Helpful Report

Posted 2 years ago

Thank you for these very kind words. Best wishes, Mia

Posted 2 years ago

“It was everything I hoped it would be. Very professional and the whole process was so easy. Thank you for your consideration”

Helpful Report

Posted 2 years ago

Thank you for highlighting the care and support that you received. This means a lot to the whole team. With best wishes, Mia

Posted 2 years ago

“Very helpful staff, the whole process of collecting my husband and returning his ashes was done with care and dignity.”

Helpful Report

Posted 2 years ago

Thank you for these touching words, it was our privilege to care for your husband. Kindest regards, Mia

Posted 2 years ago

“I didnt think much of it when my Dad organized this, but I am so grateful he did, it is so much less painful than a funeral. I am very happy with the service we received, we were kept informed at every stage as to what would happen next, and everyone I spoke to (especially the first lady who rang me, wish I could remember her name) were all very compassionate, understanding & respectful, it can't be an easy job. The whole process was very smooth & trouble free, thank you”

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Posted 2 years ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your Dad, and heart-warming to hear that you felt truly looked after. We will pass on these lovely comments to the team that supported you. Kindest regards, Mia

Posted 2 years ago

“Made a sad time much easier to deal with...kept me informed all the way, fabulous staff!...Would highly recommend..”

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Posted 2 years ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Mia

Posted 2 years ago

“I highly recommend pure cremation Ltd , got in touch every step of my mother in laws journey , with regular phone calls , very professional and caring team , thank you so much x”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our service, it was an honour to care for your mother-in-law. Kindest regards, Mia

Posted 2 years ago

“Can’t fault the people at Pure Cremation. Everything went smoothly and everyone I spoke with was kind and courteous.”

Helpful Report

Posted 2 years ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Olivia

Posted 2 years ago

“will recommend you to everyone I know here and on facebook”

Helpful Report

Posted 2 years ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your loved one. Kind regards, Olivia

Posted 2 years ago

“Wonderful service and compassionate and kind personnel. Took all of the strain and worry away. Thank you so very much.”

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Posted 2 years ago

It has been an honour to support you at such a difficult time and lovely to hear that our care made things a little easier for you. Kind regards, Olivia

Posted 2 years ago

“I would highly recommend this service, professional from start to finish.”

Helpful Report

Posted 2 years ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Olivia

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 2 years ago

“Very professional with any intimate information treated with the utmost care. I would recommend Pure Cremation Ltd services.”

Helpful Report

Posted 2 years ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Olivia

Posted 2 years ago

“Kept informed at all stages. Very caring people.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 2 years ago

“We have had the most amazing experience with pure cremation.The staff are lovely and very knowledgeable,caring and have a lot of compassion.This process has been great,it has helped us manage that passing of our loved one so much better.Juat want to thank the staff for their excellent service.”

Helpful Report

Posted 2 years ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Olivia

Posted 2 years ago

“An efficient service, delivered with care and compassion, that perfectly dealt with the delicate and sad cremation of my aunt. There was no drama or unnecessary contact and we were kept up to date with the exact handling of the cremation with three simple contacts for body collection, cremation date and the return of the ashes.”

Helpful Report

Posted 2 years ago

It is our privilege to have been asked to care for your Aunt and it is heartwarming to hear that we met your needs when it really mattered. Kind regards, Olivia

Posted 2 years ago

“Very pleased with all aspects of the Process from start to finish. Kept well-informed throughout. I would use them in the future. I was very comfortable with the gentleman who delivered the ashes, he was very calming and made me feel at ease. Rhoda Campbell”

Helpful Report

Posted 2 years ago

Thank you for highlighting the sensitivity shown by our wonderful people when returning a loved one's ashes. This important moment is often the first point at which families meet our staff face to face, and an opportunity to demonstrate the respect we have given to each special person entrusted to our care. Best wishes, Mia

Posted 2 years ago

“Excellent service Very I in-formatted through out whole procedure with excellent professional communication”

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Posted 2 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kindest regards, Mia

Posted 2 years ago

Pure Cremation is rated 4.8 based on 6,115 reviews