Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,640 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 21st October 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and considerate”

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Posted 2 years ago

Thank you, these comments will be greatly appreciated by our whole team. Best wishes, Mia

Posted 2 years ago

“An excellent service from Pure Cremation. I was treated with such kindness and courtesy every step of the way. Cannot fault.”

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Posted 2 years ago

Thank you for this lovely review, it was an honour to support you. Best wishes, Mia

Posted 2 years ago

“Very helpful at was a most difficult time for us”

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Posted 2 years ago

Thank you, it is great to know our support made things a little easier. Kind regards, Mia

Posted 2 years ago

“Complete confidence in the care , compassionate and 24hour availability”

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Posted 2 years ago

We really appreciate the time you have taken to share this feedback with us, thank you. All the best, Mia

Posted 2 years ago

“A seamless professional service throughout. The Customer care team and the personalised return of our dads ashes were both really appreciated.”

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Posted 2 years ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. Best wishes, Mia

Posted 2 years ago

“The process of reporting the passing was easy. The staff were very understanding and helped with the procedure at every stage. I would recommend Pure Cemation to everyone.”

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Posted 2 years ago

Thank you for this touching feedback about the care you received from our dedicated team, it means the world to us. Kindest regards, Mia

Posted 2 years ago

“From the first, very early phone call to the day his ashes were delivered Pure Cremation were faultless, such nice people to speak to. Everything was perfect. I must also include the cost, just a fraction of the cost of a funeral I had arranged for another relative earlier this year.”

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Posted 2 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 2 years ago

“All the staff were outstanding and the whole process from signing up for the plan to the final delivery of my wifes ashes was delivered with compassion, integrity and efficiency, everything she could have wished for.”

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Posted 2 years ago

It has been our honour to look after your wife and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. Kind regards, Chloe

Posted 2 years ago

“Very good friendly, professional and helpful service from the first difficult phone call until the delivery of the ashes. I have been very impressed with your service.”

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Posted 2 years ago

Thank you for taking the time to share this very moving account of your experience. Kind regards, Mia

Posted 2 years ago

“Super helpful in a difficult time . Thank you .”

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Posted 2 years ago

Thank you, it was an honour to support you. Kindest regards, Mia

Posted 2 years ago

“Very professional and delivered ashes and personal belongings to me promptly.”

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Posted 2 years ago

Thank you for taking the time to share your experience with others and for this kind feedback. Best wishes, Mia

Posted 2 years ago

“Very happy with everything that Pure Cremation provides & carries out.”

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Posted 2 years ago

It was our honour, thank you for these lovely words. Kindest regards, Mia

Posted 2 years ago

“Does what it says on the tin. Surprised they do not have a representative in the East of England otherwise. Very happy with the service given.”

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Posted 2 years ago

Thank you for taking the time to leave a review. Kind regards, Mia

Posted 2 years ago

“Pure Cremation staff were efficient right from the beginning of the process. We were kept informed of each step and it all went according to plan. Highly recommend them.”

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Posted 2 years ago

Thank you for taking the time to share your experience of our care. We are pleased that you felt well supported by our team. Best wishes, Mia

Posted 2 years ago

“From my initial enquiry to the prompt return of ashes this service was exceptional. All staff members were professional polite informative kind and sensitive. I would like to thank you for such a high standard of service.”

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Posted 2 years ago

Thank you for these very kind words, it was our privilege to support you at this difficult time. Best wishes, Mia

Posted 2 years ago

“Excellent and thoughtful service, all done in a timely and efficient manner. If anyone was searching for a truly family oriented service which did not include the ceremony of traditional funerals which can so easily become irrelevant and unrelated to your loved one; then I recommend Pure Cremation so you can celebrate their lives in your Family's own unique way.”

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Posted 2 years ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your loved one, thank you for this feedback. Kind regards, Mia

Posted 2 years ago

“Absolutely first class service, always telephoned when they said they would and kept me up to date with everything.”

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Posted 2 years ago

It is so good to hear that you received the care and support that you needed. Thank you for taking the time to share your experience with us. Kindest regards, Mia

Posted 2 years ago

“Having previously used a different company twice during Covid, we can highly recommend Pure Cremation, completely stress free, consistent communication and ashes delivered by a lovely gentleman. very professional and sensitive service . Thank you”

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Posted 2 years ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. All the best, Mia

Posted 2 years ago

“Excellent from start to finish very very professional and a very personal touch, thank you . Steven Beresford”

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Posted 2 years ago

Thank you for this lovely review which means so much to the whole team. Best wishes, Mia

Posted 2 years ago

“Very impressed everyone I spoke to was very professional and helpful. My only concern is the time it took for the phones to be answered on the day I was reporting the death.”

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Posted 2 years ago

Thank you for taking the time to share your valued feedback with us. We apologise that it took longer than expected to reach our team, we are continuously monitoring this to ensure the easiest experience for those needing to reach us at an already difficult time and this feedback will help us to continue to refine our service. Kind regards, Mia

Posted 2 years ago

Pure Cremation is rated 4.9 based on 8,640 reviews