Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,631 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th October 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dad had mentioned a year or so ago about Pite Cremation, he was a man who did not like fuss. We were a little unsure I suppose because this is not ‘traditional’. However we respected his wishes when he was taken suddenly ill and passed away. We found Pure Cremation Respectful and caring to us and Dad right from the get go. Helpful and kept us informed throughout the process right up until Dads safe return to us. Thank you very much.”

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Posted 2 years ago

It has been our honour to look after your Dad and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. Kindest regards, Mia

Posted 2 years ago

“I was extremely impressed by the care and support provided by the team and would certainly recommend the service to others. Very professional and provided with care and dignity.”

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Posted 2 years ago

This wonderful review will give our hardworking team such a 'lift'. Thank you for these kind words. Best wishes, Mia

Posted 2 years ago

“Compassionate Service from start to finish. Everybody I spoke to was kink and helpful.”

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Posted 2 years ago

It was our honour, thank you for these lovely words. Kindest regards, Mia

Posted 2 years ago

“Excellent and respectful service provided. They checked in with us to confirm every step of the way. Extremely helpful staff every time and it feels like a personal service as you are assigned to an individual to take you through the process at what is a very difficult and emotional time.”

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Posted 2 years ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Best wishes, Mia

Posted 2 years ago

“Sadly my father passed away on the 5th of December . The two gentlemen who came to Dad's bungalow very late at night ,were very respectful of my dad , and treated the family in such a caring , respectful ,and professional manner . I can not fault the services , from pure cremation , they communicated with me throughout the whole process , highly professional services . Young lady who delivered Dad's ashes yesterday was very professional and curtious. I have a pure cremation package myself , and have no worry's or concerns . Many thanks for making the process so easy , and not stressful .”

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Posted 2 years ago

Thank you for highlighting the care and support offered by our lovely team, they will be very grateful for these compliments. All the best, Mia

Posted 2 years ago

“Efficient and professional. Caring attitude and reliable.”

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Posted 2 years ago

Thank you for sharing your experience, you have summed up our approach beautifully. Kind regards, Chloe

Posted 2 years ago

“At the most devastating time, when I had lost my beloved husband, Pure Cremation couldn't have been more caring and efficient. Everything was done in a dignified manner and their team kept us informed at every stage. His ashes were delivered by a lovely lady who was so kind and courteous. We were very pleased with their whole team.”

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Posted 2 years ago

Thank you for highlighting the sensitivity shown by our wonderful people when returning a loved one's ashes. This important moment is often the first point at which families meet our staff face to face, and an opportunity to demonstrate the respect we have given to each special person entrusted to our care. Kind regards, Chloe

Posted 2 years ago

“I was provided with an outstanding service, was always updated and told of everything that was happening. And there was always someone available if I had any questions, nothing was to much trouble”

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Posted 2 years ago

Thank you for highlighting how much care our lovely people devote to our important work. The team will be quietly thrilled with these lovely comments. Kind regards, Chloe

Posted 2 years ago

“I cannot praise Pure Cremations sufficiently. For my family, they were a godsend. Efficient, super sensitive and intuitively caring. All their staff were lovely. My 89-year-old dad lost his wife of 66 years to dementia. She passed away at home and Pure Cremations staff helped mum pass to her next life with super sensitivity. We were allowed her favourite cuddly toy and her best clothes plus lipstick and the jewellery she wanted for her cremation. They kept us informed throughout the process and a lovely lady Emma brought Mum home for us. Couldn't be happier with the whole process. They”

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Posted 2 years ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your mum, and heartwarming to hear that you felt truly looked after. Kind regards, Chloe

Posted 2 years ago

“I found the staff to be both efficient and sympathetic at a very dificult time”

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Posted 2 years ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Chloe

Posted 2 years ago

“From the first phonecall to pure cremations through to my dad's ashes being delivered we have received caring, professional, considerate, efficient service. It was such a relief to my sister and myself to be able to trust and rely on pure cremations to look after dad. Thank you”

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Posted 2 years ago

Thank you for these compliments about the care and support you received. We are pleased that you both felt you could truly rely on our team at this difficult time. Kindest regards, Mia

Posted 2 years ago

“Very helpful and considerate”

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Posted 2 years ago

Thank you, these comments will be greatly appreciated by our whole team. Best wishes, Mia

Posted 2 years ago

“An excellent service from Pure Cremation. I was treated with such kindness and courtesy every step of the way. Cannot fault.”

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Posted 2 years ago

Thank you for this lovely review, it was an honour to support you. Best wishes, Mia

Posted 2 years ago

“Very helpful at was a most difficult time for us”

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Posted 2 years ago

Thank you, it is great to know our support made things a little easier. Kind regards, Mia

Posted 2 years ago

“Complete confidence in the care , compassionate and 24hour availability”

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Posted 2 years ago

We really appreciate the time you have taken to share this feedback with us, thank you. All the best, Mia

Posted 2 years ago

“A seamless professional service throughout. The Customer care team and the personalised return of our dads ashes were both really appreciated.”

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Posted 2 years ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. Best wishes, Mia

Posted 2 years ago

“The process of reporting the passing was easy. The staff were very understanding and helped with the procedure at every stage. I would recommend Pure Cemation to everyone.”

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Posted 2 years ago

Thank you for this touching feedback about the care you received from our dedicated team, it means the world to us. Kindest regards, Mia

Posted 2 years ago

“From the first, very early phone call to the day his ashes were delivered Pure Cremation were faultless, such nice people to speak to. Everything was perfect. I must also include the cost, just a fraction of the cost of a funeral I had arranged for another relative earlier this year.”

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Posted 2 years ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 2 years ago

“All the staff were outstanding and the whole process from signing up for the plan to the final delivery of my wifes ashes was delivered with compassion, integrity and efficiency, everything she could have wished for.”

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Posted 2 years ago

It has been our honour to look after your wife and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. Kind regards, Chloe

Posted 2 years ago

“Very good friendly, professional and helpful service from the first difficult phone call until the delivery of the ashes. I have been very impressed with your service.”

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Posted 2 years ago

Thank you for taking the time to share this very moving account of your experience. Kind regards, Mia

Posted 2 years ago

Pure Cremation is rated 4.9 based on 8,631 reviews