Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,287 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 16th August 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service, respectful polite good communication”

Helpful Report

Posted 1 year ago

Thank you, Paul, for your lovely feedback! We are delighted to hear that you found our service to be professional and respectful, with good communication throughout. It means a lot to us to support families during such important times. Best wishes, Pure Cremation Team

Posted 1 year ago

“Thankyou for everything you guys have done been amazing thanks again”

Helpful Report

Posted 1 year ago

Thank you so much, Katie. We really appreciate your kind words and 5-star review. Kindest regards, Pure Cremation Team

Posted 1 year ago

“I cannot fault the company over their handling of the cremation of my stepmother. Once I had informed them of her death they did everything efficiently and with dignity. They kept me informed about every step being taken from collecting her body from the hospice, her being driven to Andover, her cremation and when I would get the ashes returned. The whole process worked like clockwork and took less than 3 weeks.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review. It is good to know that you felt everything was handled with care and dignity, and it's lovely to hear that the process gave you some peace of mind. Best wishes, Pure Cremation Team

Posted 1 year ago

“Excellent service. We Contacted pure cremation on the day of my dad’s passing. Kept me updated on everything. Respectful to the family.”

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Posted 1 year ago

Thank you for your thoughtful review, Tracy. We are truly honoured to have been able to support you with the loss of your dad. It's great to hear that our team kept you updated at every step. Kindest regards, Pure Cremation Team

Posted 1 year ago

“I felt the whole process was as advertised, proffesional and courteous. It was carrier with the correct amount of respect and dignity. I also liked the password protection”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us. It's good to know the process felt just as expected, professional, respectful, and handled with dignity. We're also glad that the added security of password protection gave you extra reassurance. Best wishes, Pure Cremation Team

Posted 1 year ago

“I am extremely grateful to Pure Cremation for the way they handled everything, from taking responsibility for the deceased from death to delivering the ashes to me personally. I was kept informed of every step by kind and considered staff. The service I recieved could not have been better.”

Helpful Report

Posted 1 year ago

Thank you for your kind words. We're so pleased to know you felt supported and well-informed throughout. Our team takes great care in handling every step with compassion and respect, so it means a lot to hear that this came through All the best, Pure Cremation Team

Posted 1 year ago

“My mother wanted a simple farewell and Pure Cremation offered that. Reasonable price and excellent and efficient service. Cannot fault anything. We were able to attend the crematorium in a small room with flowers, music and photos and we could have up to 12 people to say goodbye. I would recommend Pure Cremation if you want something simple for a small family”

Helpful Report

Posted 1 year ago

Thank you so much for sharing your experience. We’re glad we could provide the simple and personal farewell your mother wanted, and that the service met your expectations. It means a lot to know you felt supported and that your family could come together in a meaningful way. Kindest regards, Pure Cremation Team

Posted 1 year ago

“From the beginning to the end, Pure Cremation made a testing time easier, with courtesy and dignity from start to finish.”

Helpful Report

Posted 1 year ago

Thank you so much. We're so pleased that we could bring some comfort during such a challenging time. Your kind words truly mean a lot to us. All the best, Pure Cremation Team

Posted 1 year ago

“Very good service. Kind, dedicated people. All went smoothly. Well informed about cremation, and kind man retyrned Ashes.”

Helpful Report

Posted 1 year ago

Thank you for your kind words. Your feedback is so important to us, and it's good to know that you found our team to be kind and dedicated. Best wishes, Pure Cremation Team

Posted 1 year ago

“Very pleased with everything. How kind and understanding on the phone and kept in contact and kept me informed with everything.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback, Jade. We’re so glad to hear that our team was kind and understanding during such a challenging time. Keeping you informed is important to us, and we appreciate your kind words about our communication. Take care, Pure Cremation Team

Posted 1 year ago

“Company is so professional I’ve used the company for both my mum and dad would highly recommend. There kind caring people that work there and make it so easy and there empathy is amazing from start to finish .”

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Posted 1 year ago

Thank you for your recommendation and for recognising the compassion of our team, it's exactly the kind of support we aim to offer. We're so glad we could make things easier for you when it mattered most. All the best, Pure Cremation Team

Posted 1 year ago

“Excellent customer service at a difficult time. Spoke to the same lady throughout. She Kept us up to date on what was happening and Mums ashes were returned quickly by appointment. Thank you very much”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback. We’re so pleased you felt supported throughout, and that having one consistent point of contact made things a little easier. Kindest regards, Pure Cremation Team

Posted 1 year ago

“From the moment my darling husband died, the team at, Pure were kind, sympathetic and helpfully informative. They kept me informed each step of the way until he was brought back to me by a lovely young lady. Utmost kindness and respect all through a very though time. Many many thanks from myself and my family.”

Helpful Report

Posted 1 year ago

Thank you for sharing such a moving review. It means a great deal to know that our team could offer kindness, clarity, and respect throughout such a painful time. Your appreciation will be shared with everyone involved, especially the person who returned your husband home. Best wishes, Pure Cremation Team

Posted 1 year ago

“Excellent service, very helpful throughout the process, would highly recommend.”

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Posted 1 year ago

Thank you for your positive review. Your feedback and recommendations are greatly appreciated. Kindest regards, Pure Cremation Team

Posted 1 year ago

“All staff were absolutely magnificent in dealing with us over our sons death, very supportive, sensative and a pleasure to speak with”

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Posted 1 year ago

Thank you for your wonderful review. It's good to know you found our team sensitive and easy to talk to. Best wishes, Pure Cremation Team

Posted 1 year ago

“Everything went very smooth, pure cremations were very respectful. Wonderful they way they delivered my husband home.goid to have him back.”

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Posted 1 year ago

Thank you for your kind words, Celia. We're so pleased that everything went smoothly and that you felt respected and supported throughout. Take care, Pure Cremation Team

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Thank you for your positive feedback, Jean! Best wishes, Pure Cremation Team

Posted 1 year ago

“EXCELLENT SERVICE VERY SYMPATHETIC AND UNDERSTANDING ALSO VERY AFFORDABLE WILL DEFINITELY BE RECOMMENDING TO FAMILY AND FRIENDS.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback. It's so good to know that you found our team's support to be sympathetic and understanding. Your recommendations to family and friends are also really appreciated. Best wishes, Pure Cremation Team

Posted 1 year ago

“Thanks for taking care of my brother so compassionately, and very helpful and updated me through the whole process”

Helpful Report

Posted 1 year ago

Thank you for your heartfelt review. We are grateful that we could support you and your family during this time. All the best, Pure Cremation Team

Posted 1 year ago

“I found Pure Cremation to be very professional and caring. They kept in touch when they said they would which is important at times such as these. I would recommend them.”

Helpful Report

Posted 1 year ago

Thank you for your kind words. We're really pleased to know you felt supported and that our team kept in touch just as promised. We understand that this can make all the difference during this time. Best wishes, Pure Cremation Team

Posted 1 year ago

Pure Cremation is rated 4.9 based on 8,287 reviews