Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,814 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th August 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service could not ask for any thing more first class.”

Helpful Report

Posted 1 month ago

Thank you for rating our service with 5 stars. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Polite, empathetic, efficient, would recommend to anyone in need of this service”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this positive feedback with us. Best wishes, Pure Cremation Team

Posted 1 month ago

“We respected my Dads wishes for a pure cremation, and the whole process is absolutely worth a review. The lady who took my phone call was lovely, he name is Tracey, and she was so sensitive and compassionate towards me in the situation, and gave me time to gather myself when speaking got difficult. She explained the process amazingly and also sent emails to cover. We were kept up to date as a family along every step of the way. When my Dad came home, the gent who drove him again was so lovely and compassionate towards my Mother. Overall, an amazing service which I cannot fault. Thank you!”

Helpful Report

Posted 1 month ago

Thank you so much for your review. We’re so glad to hear that Tracey was able to support you throughout. Compassion is at the heart of what we do, and it’s wonderful to know that our team provided the care you and your family needed. Wishing you all the best, Pure Cremation Team

Posted 1 month ago

“The care they gave to my dad and to myself was amazing .There communication was 100 percent i highly recommend there service .”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review. Your recommendation means a lot to us, and we’re glad our communication was helpful. Kindest regards Pure Cremation Team

Posted 1 month ago

“From our 1st phone call at 4am, till Dad's cremation it was a easy, comfortable, understanding professional service. The level of concern, care and attention to detail where above and beyond. Thank you all for making what was a difficult time easier for all our family.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience of our care. Your feedback is greatly appreciated and we're pleased that you felt the care and attention provided went above and beyond. Best wishes, Pure Cremation Team

Posted 1 month ago

“I have used Pure Cremation now for both of my parents. I would highly recommend them to look after your loved ones. They are understanding, professional and highly respectful. If you have any queries about the process they are always there to help. Thank you Pure Cremation for making a very difficult time so less stressful.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. It's lovely to know that you felt supported at every step and always felt you could get in touch with any questions. We're pleased we could make this very difficult time less stressful for you. All the very best, Pure Cremation Team

Posted 1 month ago

“Five Stars from me. Excellent, caring, emphathy from all the staff who dealt with my mum's death and subsequent cremation. Ashes delivered to my door, yes that was upsetting but the young lady was very kind. Every aspect of their process was explained. They collected mum from her care home with 2 hours of my first call, and they were very efficient throughout. Thank you for making a sad situation bearable.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Deidre. Your feedback means a great deal to us. Take care, Pure Cremation Team

Posted 1 month ago

“At the saddest time I was treated with care and concern never rushed and nothing was ever to much trouble my father was treated with care and respect and presented in a beautiful tub and carrier when he was brought back home to me by a lovely lady from pure cremation”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback. It's so good to know that you felt treated with care and respect throughout. Best wishes, Pure Cremation Team

Posted 1 month ago

“A huge Thankyou to all. You offered help/ support and delivered a first class service from start to finish, with the utmost courtesy and care at what was such an emotional and distressing time. Nothing seemed too much trouble and I and the family cannot thank you enough. We would strongly recommend Pure Cremation and their wonderful team to all.”

Helpful Report

Posted 1 month ago

Thank you for your heartfelt feedback. We are truly touched to hear that our team provided the support and care you needed. Your recommendation means a lot to us, and we’re grateful to have been there for you and your family. All the best, Pure Cremation Team

Posted 1 month ago

“My husband signed up for Pure Cremation a few years ago as his wishes were to have a hassle free departure from life .It was exactly as he would have wished and I found the procedure very professional and caring from the first contact on his death to delivery of his ash s .I would certainly recommend this company Thank you J. Gardner”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Josephine. We are truly glad to know that we were able to honour your husband's wishes with the care and professionalism you described. Best wishes, Pure Cremation Team

Posted 1 month ago

“Hi. Pat delivered the two boxes. She was lovely and very polite. Lee.”

Helpful Report

Posted 1 month ago

Thank you for your great feedback, Lee. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Everyone is so kind and understanding”

Helpful Report

Posted 1 month ago

Thank you so much, your positive feedback is greatly appreciated. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Lovely and really helpful and caring”

Helpful Report

Posted 1 month ago

Thank you for these kind words. It has been an honour to support you during this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“From start to finish pure cremation made our family at ease. The whole experience was very professional and very caring. They kept us informed about all that was happening with dad. We received his ashes back and his now at peace.”

Helpful Report

Posted 1 month ago

Thank you for your heartfelt feedback. We are grateful to have been able to provide comfort and support during this difficult time for your family. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very helpful throughout the whole process. My brother passed in Scotland and I am based near London. Everything was perfect and his ashes were hand delivered home. Cannot fault them.”

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Posted 1 month ago

Thank you for your kind words, James. It means a great deal to know that everything went smoothly and that we were able to bring your brother home with the care and respect he deserved. Take care, Pure Cremation Team

Posted 1 month ago

“Caring, good communication and very reasonable costs”

Helpful Report

Posted 1 month ago

Thank you for sharing this positive feedback with us. All the best, Pure Cremation Team

Posted 1 month ago

“I can’t fault this service it’s been a fantastic experience kept me informed every step of the way I would recommend it 100% I am going to take out a plan myself.”

Helpful Report

Posted 1 month ago

Thank you for rating us with 5 stars. It's great to know that you felt supported at every step. Best wishes, Pure Cremation Team

Posted 1 month ago

“Absolutely a fantastic service. Starting from the telephone contact, up to date emails and the very lovely lady returning the ashes. Very professional and stress free process.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review. We’re thrilled that you found our service to be professional and stress-free. It’s our mission to provide support in such times, and your feedback means the world to us. Take care, Pure Cremation Team

Posted 1 month ago

“I was very happy with the results and I would like to thank all the people that helped me through this thank you very much x”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this lovely feedback with us. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Very impressed! From start to finish you were very professional. I would recommend you to any of my family and friends and associates.”

Helpful Report

Posted 1 month ago

Thank you very much for your kind words. We're delighted that you found our service professional from start to finish. Your recommendation means the world to us. Best wishes, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,814 reviews