Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,814 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As anyone who’s gone through bereavement knows, it’s a very stressful time. Having Pure Cremation taking the stress out of the funeral side of things, helped lighten the stress load, making the loss easier to come to terms with. This is the second time in a little over a year and they were very helpful both times. For this I can only thank them for all they did.”

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Posted 1 month ago

Thank you for such a touching review. We're truly honoured to have been able to support you through such difficult times, not once but twice. Knowing we could help ease the burden and offer some comfort means a lot to us. All the best, Pure Cremation Team

Posted 1 month ago

“I had considered a Pure Cremation but just hadnt got round to it after my initial enquiry. I finally booked one for myself after having to arrange 3 close family funerals in 6 months. I did not want to put that burden on anyone else and wanted to make my future passing as easy as possible. It was surprisingly easy to do and a bit surreal to get my head around but the staff were friendly and helpful. The only negative comment I would have is the amount of chase up emails I got after my initial enquiry. I know it was a sensitive time for me but no one needs to have so many sent to them.”

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Posted 1 month ago

Thank you for sharing your experience. It's great to know that the process of arranging your plan was straightforward and that our team was friendly and helpful. We really appreciate you highlighting the number of follow-up emails. Your feedback is invaluable in helping us improve how we communicate. We’ll be sure to take this on board to make things better for others in the future. Kindest regards, Pure Cremation Team

Posted 1 month ago

“My mam decided to have a pure cremation from the beginning to the end these were amazing kept us well informed of my mams final journey the staff were brilliant and very helpful as we had a bit of a nightmare with Sunderland city council obtaining a green certificate which is needed from these to cremate her pure cremation emailed straight away and sorted out this problem I would recommend this straight away to any one who is thinking about it. We didn’t invite any xtra fees or any thing whole process took 5 weeks. But would of taken possibly 3half if we weren’t delayed by them”

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Posted 1 month ago

Thank you so much for sharing your positive feedback. We're really pleased to know that, despite the unexpected delays with the paperwork, we were able to step in quickly and help get things back on track. It’s lovely to hear how well-supported you felt throughout your mum's final journey, and we truly appreciate your recommendation. Best wishes, Pure Cremation Team

Posted 1 month ago

“After having pure cremation to look after my husband after he passed away I would recommend them to anyone as they were very profesional, kind and thoughful every step of the way and when the ashes were returned to me a lovely man came in and explained everything to me and stayed for awhile and had a chat”

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Posted 1 month ago

Thank you for sharing this lovely reflection. We're truly honoured to have been able to support you through such a difficult time. It’s heartening to know that our team, especially the gentleman who returned your husband's ashes, was kind, respectful and took the time to stay for a chat. All the best, Pure Cremation Team

Posted 1 month ago

“From the moment I spoke to Pure Cremation the procedure was handled most sypathetically and professionally. In every way they were perfect.”

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Posted 1 month ago

Thank you for sharing your experience of our care. It’s lovely to know that from your very first call, everything felt calm, respectful, and in good hands. We’re truly grateful for your kind words and so pleased we could provide the support you needed. Kindest regards, Pure Cremation Team

Posted 1 month ago

“I can’t praise Pure Cremation enough. The staff were amazing , professional and supportive making a difficult time a little easier. They kept me informed every step of the way, and not just texts or emails, but calls. Ashes were delivered with care in person. Thank you.”

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Posted 1 month ago

Thank you so much for your kind words. We’re really glad to know that you felt supported at every step and that our team’s professionalism and care helped ease things. We believe in keeping families fully informed, so it’s good to know that the regular updates and personal return of the ashes were reassuring for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation dealt with my husbands cremation from start to finish with compassion and professionalism.”

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Posted 1 month ago

Thank you for your kind words. We're so pleased to know that you felt supported with compassion and professionalism throughout. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation was something I had ony heard about. After loosing a member of our family I contacted Pure Cremation on line and completed the form. After that it was so simple ,nothing complicated what so ever, they took care of everything from start to finish . Any comunication was simple to follow yet was done with a very professional feel about it. At the end of the process the ashes were brought to my home address with a very careing and understanding youg man. The whole thing took around 3 weeks , leaving me with plenty of time to plan ahead, rather than approx 4 days being pushed along in the old traditional way . THANK YOU Pure Cremation .”

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Posted 1 month ago

Thank you so much for taking the time to share your experience. We're really glad to know that things felt simple and clear throughout, and that you were treated with care and professionalism at every step. We'll be sure to pass your kind words on to the team, especially the gentleman who returned your loved one's ashes. Best wishes, Pure Cremation Team

Posted 1 month ago

“Very professional well pleased thank you”

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Posted 1 month ago

Thank you for taking the time to share your positive feedback with us. Kindest regards, Pure Cremation Team

Posted 1 month ago

“From start to finish at this most difficult time foe me, they were compassionate, infomative & consderate. The calls were never rushed, they simply went above & beyond to do everything to make this as easy as possible for me. With regular updates & infomation along the way i felt a huge weight was taken off of my shoulders. Thank You x”

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Posted 1 month ago

Thank you for your lovely feedback. It's good to know that we could offer the compassionate support you needed during this challenging time. Take care, Pure Cremation Team

Posted 1 month ago

“Excellent service. Thank you all so much, for your time, communication and, patience. Means alot having mum ashes home. In the future think of doing my own plan with you.”

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Posted 1 month ago

Thank you so much for your review. We're delighted to know that you felt supported during this time and it was an honour to return the ashes back home to you. Best wishes, Pure Cremation Team

Posted 1 month ago

“I found everybody extremely kind and helpful, made it very easy for me, at a very stressful time. I have already recommended you to family and friends. Thank-you.”

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Posted 1 month ago

Thank you for your thoughtful review. Your kind words and recommendations mean the world to us. Kindest regards, Pure Cremation Team

Posted 1 month ago

“We were extremely impressed with Pure Cremation Ltd from the start of our journey to the Finnish. The communication between us and updates exerlant. Their staff were very helpful and made it very stress free throughout. Would not hesitate to use them again. Very reasonable pricing, for a straightforward Cremation.”

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Posted 1 month ago

Thank you for your kind feedback. We're thrilled to hear that your experience with us was stress-free and that our communication and support made a difference. Best wishes, Pure Cremation Team

Posted 1 month ago

“Pure Cremation have been incredibly kind, helpful and understanding. I would highly recommend!”

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Posted 1 month ago

Thank you for your lovely review, Harriet. All the best, Pure Cremation Team

Posted 1 month ago

“From joining you you very help and when mum Die you were kind and couldn’t do anything wrong very good”

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Posted 1 month ago

Thank you for your wonderful review, Anthony. We’re so glad to hear that our support was helpful during such a difficult time for you. It means a lot to us to know that we could provide kindness and care for you and it was an honour to care for your mum. Your trust in us is truly appreciated. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure cremation dealt with my husband who died so glad we had them they were so good they sorted everything out it took the presure off me at a bad time Thank-you pure cremation I have you for when I die to save my children having to worry god bless OK”

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Posted 1 month ago

Thank you so much for your touching review, Marie. We are deeply honored to have been able to support you during such a challenging time. It's heartwarming to know that our team helped ease your burden, and we appreciate your trust in us for your future plans. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Really simple, good communication. Suggest maybe not saying “here is x” when returning ashes and say “here are x’s ashes”..? Is an adjustment to manage when people say “when is the funeral” but easy to work around it.”

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Posted 1 month ago

Thank you for your thoughtful feedback, Claire. We truly appreciate your suggestions for improvement regarding the wording around returning ashes. It’s invaluable insights like yours that help us to enhance our service and support for our clients. Please don’t hesitate to reach out if you have any more thoughts or concerns. Kind Regards, Pure Cremation Team

Posted 1 month ago

“I was very impressed with the way that PC dealt with the cremation of my beloved wife. The PC team were extremely caring throughout the process, and kept me fully informed at every step. The stressful delivery of the ashes to my home was handled in a caring and sensitive manner, to the great relief of my daughter and myself. I couldn’t fault the service I received from PC - thank you all so very much for an excellent service.”

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Posted 1 month ago

Thank you so much for your heartfelt review, Norman. We are truly honored to have been able to support you and your daughter during this difficult time. It’s wonderful to hear that our team’s compassion and communication made a positive difference for you both. Your kind words will undoubtedly inspire us to continue providing excellent care. Kind regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation could not have been anymore helpful or sympathetic. Every part of the process was explained fully and the staff were all amazing. Although cost at this time is not necessarily ones main priority, they were extremely affordable. Thank you so much for making this dreadful time as easy as possible to get through.”

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Posted 1 month ago

This wonderful review will give our hardworking team such a 'lift'. Thank you for sharing your experience - your words truly mean a lot to us. Kind Regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation was absolutely brilliant my husband passed away in May 2025 We paid for both our fulnerals in 2024 ,From my 1st phone call to Pure Cremation Deborah was so understanding, professional Kept me updated with My husbands final journey Pat brought his ashes back home To me Again Excellent service no fuss Good communication from start to finish Returned my husbands ashes back home to me A very professional Company who takes all the stress off you Re organising the funeral Keeps you updated every step of my husband's final journey ,”

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Posted 1 month ago

It has been a privilege to care for your husband, we know how special each person is and aim to convey this in all aspects of our work and it is heart-warming to hear that this has been your experience. Thank you for your kind words about Deborah, we will pass them on to her. Kindest regards, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 5,814 reviews