Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,043 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and caring. I honestly can’t thank them enough.”

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Posted 2 months ago

Thank you for your heartfelt feedback. We truly appreciate your review. It's wonderful to know that we were able to support you when you needed it the most. Best wishes, Pure Cremation Team

Posted 2 months ago

“We went with pure cremation as it's what my Auntie wanted. Hearing and reading negative comments about the procedure I was a little apprehensive. I'm sorry this was my first thought. From the initial passing of my Auntie the after care has been exemplary, the phone calls at every point of her 'journey' from polite, friendly staff were very comforting for me as I felt I'd deserted her. The lady (I'm so sorry I've forgotten her name) who brought her home was lovely, she took the time to listen as we talked to her about my Auntie and her personality, her little quirks, her funny one liners and how much she loved my husband, haha She was very informative of the questions asked and gave us good understanding of the procedure”

Pure Cremation 5 star review on 11th August 2025

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Posted 2 months ago

Thank you for sharing such heartfelt words. We’re so pleased our team’s care and regular updates brought you comfort and helped ease any worries you had. It’s lovely to know that the return of your Auntie’s ashes was handled with kindness and that you had the chance to share her stories. All the best, Pure Cremation Team

Posted 2 months ago

“Very happy with the way things went . Very respectful and friendly”

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Posted 2 months ago

Thank you so much for your wonderful review. Take care, Pure Cremation Team

Posted 2 months ago

“Your team are all very freidly and very helpfull from what would happen from strat to end.”

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Posted 2 months ago

Thank you for your kind review. We’re so pleased that we could support you from start to finish with friendliness and helpfulness. Your words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 2 months ago

“Efficient, sympathetic and respectful throughout the whole period.”

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Posted 2 months ago

Hi Jennifer, Thank you for your lovely review. It’s truly our priority to support our clients during such a sensitive time, and your kind words mean so much to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“My husband and I had both taken out pre-payment plans with Pure Cremation a few years ago. Sadly my husband passed away recently and I am so glad we had everything already in place. A phone call to Pure Cremation and within hours a private ambulance arrived to collect my husband, the two people who came were so efficient, professional and respectful. We had requested the ashes to be returned following cremation so we can scatter them locally and throughout the process I was always kept fully informed and the ashes were delivered to my home by a lovely lady. When someone dies you have so much going on that it was a relief to know Pure Cremation would save such a lot of stress. My son knows that, when I go, everything is covered and there will be no costs at all for him to find out of my estate. I would highly recommend Pure Cremation”

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Posted 2 months ago

Hi Annette, Thank you for sharing your heartfelt experience with us. We are truly honoured to have been able to provide the support and peace of mind you needed during such a challenging time. It’s wonderful to hear that everything went smoothly and that you felt informed throughout the process. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“We were absolutely blown away by the care and respect shown to us when we lost our dad. Professional yet warm service, would recommend this option to anyone.”

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Posted 2 months ago

Hi Hilary, Thank you so much for your wonderful feedback. We truly appreciate your kind words and are glad that we could provide the care and respect you deserved during such a difficult time. Your recommendation means the world to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“These People are amazing. So professional and kind.”

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Posted 2 months ago

Hi Dawid, Thank you, we like being straightforward people to deal with and we are glad you had the teams support. Kind Regards, Pure Cremation Team

Posted 2 months ago

“The arrangements for my father in law were handled with great sensitivity and made things easier at a dificult time for our family. We were kept informed at every stage and are very grateful.”

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Posted 2 months ago

Hi Paul, Thank you for your thoughtful review. We’re so glad to hear that we could help make a difficult time a little easier for your family. It’s great to know that you felt informed and supported throughout the process. Kind Regards, Pure Cremation Team

Posted 2 months ago

“The service we received from pure Cremations throughout this whole process has been Very good,would recommend pure Cremations,very professional service”

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Posted 2 months ago

Hi Neil, Thank you for your kind words. We’re thrilled to hear that you found our service to be professional throughout the process. Your recommendation means a lot to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“I was very impressed with the service I received from Pure Cremation, the people who dealt with me were very helpful and friendly, a big thankyou to everyone.”

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Posted 2 months ago

Hi Diane, Thank you so much for your kind feedback. We’re delighted to know that our team provided you with helpful and friendly service. Your kind words truly mean a lot to us, and we’re here whenever you need any support in the future. Kind Regards, Pure Cremation Team

Posted 2 months ago

“Amazing customer service, very understanding and empathetic to the needs and feelings of customers. Would highly recommend thier services to anyone.”

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Posted 2 months ago

Hi there, Thank you so much for your kind words. We're truly grateful to hear that our team was able to provide the understanding and empathy needed during such an emotional time. Your recommendation means a lot to us, and we're always here to support you and others in their moments of need. Kind Regards, Pure Cremation Team

Posted 2 months ago

“Excellent service, i only had to do the Coroner bit and turn up with documents and when the Death cert was issued and the green form. Pure did all the rest, seamlessly and with great respect. Ashes were delivered by a lovely friendly guy called Mark who did not just rush off but came in and had a chat, which helped me, greatly. I highly recomend Pure Cremation, if you want someone else to do everything at this terribly distresing time, when you mind is in a mess and won't function....”

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Posted 2 months ago

Hi John, Thank you so much for your lovely review. We’re genuinely glad to hear that our team was able to support you during such a distressing time. It’s wonderful to know that Mark was able to provide some comfort and connection, which is so important in moments like these. Your recommendation means the world to us, and we’re here to help whenever you need. Kind Regards, Pure Cremation Team

Posted 2 months ago

“My husband passed away in late June this year After bad health conditions. Iv been to a few funeral over the last 2 years and I could not face seeing my lovely husband in a coffin. I chose Pure Cremations due to being very helpful and patient while I was emotionally not able to cope. I received my husband ashes 4 weeks later and I know it's my husbands ashes as they put a disc in with him with a number on it. My husband did not want a traditional funeral. We are going to have a celebration of life in the next 4 weeks and may release his ashes in the sea with permission. Thank you Pure Cremations for helping me in my darkest days.”

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Posted 2 months ago

Hi Sandra, Thank you so much for your heartfelt review. We're truly touched to hear how our team was able to support you during such a difficult time. It's incredible that you will be celebrating your husband's life in a meaningful way, and we are honoured to have been part of your journey. Wishing you comfort and strength as you move forward. Kind Regards, Pure Cremation Team

Posted 2 months ago

“Does what it says on the tin, can't fault them ,myself and my wife are going to book ours”

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Posted 2 months ago

Hi Allan, Thank you for your wonderful review. We’re glad to hear that you found our service to be just what you needed. It’s heartening to know that you and your wife are considering us for your arrangements. We’re here to make the process as smooth and comforting as possible. Kind Regards, Pure Cremation Team

Posted 2 months ago

“It was never going to be an easy process but pure cremation were excellent. From the start to the finish they made it as easy as possible with on-going support and communication. Many thanks to a great staff team for all you do in such a difficult time.”

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Posted 2 months ago

Hi Alison, Thank you for your touching review. We understand how challenging this time can be, and we are so pleased to hear that our team was able to support you and make the process easier. Your kind words mean a great deal to us and we will continue to strive to provide compassionate care. Kind Regards, Pure Cremation Team

Posted 2 months ago

“I lost the love of my life within 24 hours. My life came crashing down and l was left numb. My partner was hoping to leave her body for medical science but unfortunately this was not possible. However she did mention a simple cremation without any fuss. That was my lady. I approached Pure Cremation and l am so glad l did. Pure Cremation took care of everything and that was so much needed as l am a disabled military veteran. Her ashes were delivered to me with dignity and kindness. Throughout this terrible time l was kept informed and with pure respect. Pure Cremation made a very difficult and sad time for me bearable. Thank you from my heart.”

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Posted 2 months ago

Hi Gary, Thank you for sharing such a heartfelt experience with us. We are truly honoured to have been able to support you during such a difficult time. It warms our hearts to know that we could provide the care and dignity you and your lady deserved. Wishing you peace and comfort. Kind Regards, Pure Cremation Team

Posted 2 months ago

“Thank you pure cremation for looking after my brother”

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Posted 2 months ago

Hi there, Thank you for your review. We are honoured to have been able to care for your brother and support you during this time. Your gratitude means so much to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“Very caring staff they go the extra mile for the grieving family and treat the deceased with great respect”

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Posted 2 months ago

Hi Edith, Thank you for your heartfelt review. We’re so glad to hear that our team went the extra mile to provide care and respect during such a difficult time. Your appreciation truly means a lot to us. Kind Regards, Pure Cremation Team

Posted 2 months ago

“I couldn’t have wished for a better and sympath Everything was done with the utmost respect I would recommend pure cremation wholeheartedly”

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Posted 2 months ago

Hi Gary, Thank you so much for your wonderful review. We’re pleased to hear that you felt everything was handled with respect and care. Kind Regards, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 6,043 reviews