Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,581 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 19th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accurate quick effcient delivery of Owatrol opaque fence and shed paint and communicative thank you”

Helpful Report

Posted 2 years ago

Hi Charles,Thank you for taking the time to give Promain a 5 star rating! We are thrilled to hear about your positive experience and are grateful for your support. We greatly appreciate your kind words. Ensuring a smooth and hassle free delivery is something we strive for, and it is always great to hear that we are meeting expectations. Once again, thank you for choosing Promain UK Limited. We look forward to serving you again in the future.

Posted 2 years ago

“I bought Bedec masonry paint from Promain which was delivered ontime and provided me with an excellent product.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating John! We truly appreciate you taking the time to share your positive experience with us. We believe in providing our customers with excellent products, and we are glad to know that this was reflected in your purchase of Bedec Masonry Paint. Once again, thank you for your excellent feedback!

Posted 2 years ago

“As always, an excellent service.”

Helpful Report

Posted 2 years ago

Thank you for your five star rating!

Posted 2 years ago

“Product arrived in tact and on time. Bedec extra flex ia superb, if expensive product.”

Helpful Report

Posted 2 years ago

Thanks for your review Malcolm! Good luck with your project, and please let us know if we can be of any further assistance.

Posted 2 years ago

“Quick delivery, quality products, very helpful after sales advise by E-mail and backed up with a phone call the next day what more could you ask for.”

Helpful Report

Posted 2 years ago

Thank you for your great review Angus, it's always good to hear such positive feedback! Good luck with your project and please do let us know if there is anything else we can help you with.

Posted 2 years ago

“Fast and efficient service. Excellent”

Helpful Report

Posted 2 years ago

Thank you for your review and 5 star rating Irene!

Posted 2 years ago

“Clear website and print delivery thankyou”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating and review Sheila!

Posted 2 years ago

“Excellent, never any issues”

Helpful Report

Posted 2 years ago

Thank you for leaving us a 5 star review!

Posted 2 years ago

“We had a few questions about street paint which Rory sorted out. Great service and products!”

Helpful Report

Posted 2 years ago

Thank you for your kind review, we're glad Rory was able to assist you! We'll make sure to pass your comments on to him :)

Posted 2 years ago

“My first purchase from Promain and their attention to detail and communication was excellent. I shall be back.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating John and good luck with your project! Please let us know if we can be of any further assistance.

Posted 2 years ago

“Really good service delivered on time kept well informed of delivery, bit disappointed with this delivery ,although well packed both lids on both tins of paint were badly dented . Haven’t used this delivery as yet but previous paint ordered is excellent.”

Helpful Report

Posted 2 years ago

Hi Sandra, we were really sorry to hear that your order was received damaged. Thank you for letting us know as this enables us to discuss this with the courier. We have tried to contact you to discuss this but unfortunately we have been unable to reach you. We do hope your project goes well, and please let us know if we can be of any further assistance.

Posted 2 years ago

“Promain send my product but i have never recieved it. It was tracked via fedex but i never ever saw it. It is like pulling teeth trying to speak to these courier companies”

Helpful Report

Posted 2 years ago

Hi John, we're sorry to hear thar you are experiencing difficulties with the courier company. A member of our Customer Services Team will be in touch with you today to see if we are able to assist you with this.

Posted 2 years ago

“Always exelent service and supurb quality of products. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for leaving us a 5 star review!

Posted 2 years ago

“Brilliant company, extremely helpful on the phone, would recommend them”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating! Good luck with your project, and please do let us know if we can be of assistance again.

Posted 2 years ago

“It's rare in today's climate you get such exemplary customer service. The courier sent me on a merry dance (FED EX). Lee Browns service went way and beyond what I'm used to from some suppliers. Suffice to say i will use promain in future and cant thank Lee and his colleague Frankie Knight enough.”

Helpful Report

Posted 2 years ago

Thank you for your great review Damien! We're thrilled to hear that both Lee and Frankie were able to help, and we'll certainly pass your kind words on to them. Good luck with your project!

Posted 2 years ago

“Amazing product, my decking looks like new. Fast and efficient delivery. Absolutely no negatives for this company.”

Helpful Report

Posted 2 years ago

Thank you for your brilliant review Walter! We're always pleased to hear such positive feedback and we're glad to hear that your decking looks like new again, just in time for the Summer!

Posted 2 years ago

“Excellent company to do business with Fast delivery Good prices compared to other retailers Highly recommended”

Helpful Report

Posted 2 years ago

Thank you for your fantastic review Clive, we always appreciate hearing such positive feedback!

Posted 2 years ago

“Item was delivered very quickly. No problems.”

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Posted 2 years ago

Thank you for your review Jill!

Posted 2 years ago

“Order delivered promptly on time as promised, and at the best price I could find”

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Posted 2 years ago

Thank you for your review David and good luck with your project!

Posted 2 years ago

“Great product, fast delivery”

Helpful Report

Posted 2 years ago

Thankyou for your 5 star review of Centrecoat Premium Chlorinated Rubber Line Marking Paint Adam! Good luck with your project and please let us know if we can be of any further assistance :)

Posted 2 years ago

Promain is rated 4.8 based on 2,581 reviews