Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,581 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 19th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Specialist paints are quite expensive but save money in the long run. Promain have a huge range of specialist paints and their service is excellent. I have used them several times and my order has always arrived promptly and in good condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5 star rating Jonathan! We really appreciate your kind words about our specialist paints and service. We couldn't agree more with your statement that specialist paints may seem expensive initially, but ultimately prove to be cost-effective in the long run. Our commitment to providing a wide range of high-quality specialist paints remains unwavering, and we are thrilled to hear that you have found them beneficial. Once again, thank you for your wonderful feedback and for choosing Promain UK Limited. We genuinely value your continued support and look forward to serving you again in the future!

Posted 2 years ago

“Good advice over the phone and product delivered reasonably quickly. The paint itself did the job well.”

Helpful Report

Posted 3 days ago

Thank you for your 5-star review, Alun. We’re pleased to hear that our team could provide helpful advice over the phone and that your paint was delivered quickly. We’re always happy to provide expert advice on choosing the right paints and coatings for your application.

Posted 1 day ago

“I did send you a nice feedback. Please let me know that you have it. - Talat B”

Helpful Report

Posted 5 days ago

Thank you, Talat! We’ve received your feedback and really appreciate you taking the time to share it with us.

Posted 4 days ago

“Was good, the only thing i found that was difficult was the colour chart, when i got the paint it was not like the colour i thought it would be.”

Helpful Report

Posted 1 week ago

Thank you for your feedback and taking the time to leave a 5-star review. We’re pleased to hear that you were happy with the overall service, although we’re sorry that the colour wasn’t quite as you expected. Colours can vary depending on the screen or device used to view a colour chart, and the final appearance can also be affected by the substrate, surface texture, lighting and surrounding colours. We appreciate that this can make choosing the right colour difficult, and we’re always happy to provide advice if you’re unsure about a colour before ordering. Thank you again for your feedback.

Posted 4 days ago

“Promptly mixed & delivered - 5 stars”

Helpful Report

Posted 1 week ago

Thanks for your 5-star review Stewart! We’re pleased to hear that your paint was mixed and delivered promptly. We aim to provide quality paints and coatings, with an efficient colour-matching and delivery service to customers across the UK.

Posted 4 days ago

“Quick delivery quality product”

Helpful Report

Posted 1 week ago

Thank you for your 5-star review, Steve! We’re pleased to hear you were happy with the quality of the product and our quick delivery service. We always aim to provide high-quality paints and coatings with reliable, prompt delivery across the UK.

Posted 4 days ago

“Fast delivery, fantastic communication and Rory was excellent in solving my issue with the fittings I needed. Will definitely be doing business again”

Helpful Report

Posted 1 week ago

Thank you for your 5-star review, Scott! We’re delighted to hear that you were pleased with our fast delivery and communication, and that Rory was able to help resolve the issue with the fittings you needed. Providing expert customer service and practical support with industrial paints, coatings and associated products is really important to us. We look forward to helping you again in the future!

Posted 4 days ago

“Really great service - there was a slight issue with my order and Chris couldn't have been more helpful in sorting it out for me.”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star review, Di! We’re really pleased to hear that Chris was able to resolve the issue with your order and provide the helpful, friendly service we aim for. We’re committed to providing excellent customer service alongside expert advice and reliable delivery for industrial paints, coatings and related products. We’ll be sure to pass your kind comments on to Chris.

Posted 1 week ago

“Delighted with service”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Nicholas! We’re delighted to hear that you were pleased with our service. We strive to provide excellent customer service, expert technical advice and a wide range of industrial paints and coatings to meet our customers’ needs.

Posted 2 weeks ago

“Very good service and delivery prompt.”

Helpful Report

Posted 4 weeks ago

Thank you for your 5-star review, Graham! We’re delighted to hear that you were pleased with our service and prompt delivery. We’re committed to providing industrial paints and coatings together with excellent customer service, reliable delivery and expert advice.

Posted 2 weeks ago

“Very prompt delivery - Thank you!”

Helpful Report

Posted 4 weeks ago

Thank you for your 5-star review, Ian! We’re delighted to hear that you were pleased with our prompt delivery. We aim to make ordering industrial paints and coatings as straightforward as possible, with fast delivery and expert technical advice when you need it.

Posted 2 weeks ago

“Great technical advice and wide range of products. Only issues were with FedEx delivery - of three packages one arrived badly damaged, one to wrong address, and third repeatedly cancelled daily and eventually arrived 6 days late!!”

Helpful Report

Posted 1 month ago

Thank you for your review, Pete. We’re pleased to hear you were happy with our technical advice and wide range of industrial paints and coatings. We’re sorry, however, to hear about the problems you experienced with the FedEx delivery, particularly the damaged package, incorrect address and significant delay. We appreciate your patience while we resolved this with our courier. We’ll pass your feedback on to them. Thank you for choosing Promain.

Posted 2 weeks ago

“Very easy to order and a great price, plus very quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Denise. We’re delighted to hear that you found ordering your paint easy and were pleased with the great price and quick delivery. We work hard to make buying specialist paints and coatings online as straightforward as possible.

Posted 4 weeks ago

“Great service, fast , efficient delivery. Only company that could supply the green roof paint that I needed.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Caroline. We’re delighted that we could supply the green roof paint you needed when you were struggling to find it elsewhere. It’s great to hear that you were also pleased with our fast, efficient delivery and service. We hope we can help with your next painting or coating project!

Posted 4 weeks ago

“The order was processed quickly but delivery was paused while new stock was ordered from the manufacturer. However, the paint came soon after the explanation, and I can get on with the painting without any problem. I have always been pleased with best quality products and advice from Promain.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Goronwy. We’re pleased we were able to keep you informed about the temporary stock delay and get your paint to you shortly afterwards so you could get on with your project. It’s great to hear that you’ve consistently been pleased with the quality of our paint products and the advice provided by the team. Thank you for your continued trust and custom - we really appreciate it!

Posted 4 weeks ago

“Delighted, once again, with the quality of service. The packaging was very secure and clearly addressed and arrived earlier than expected. Superb service.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Malcolm. We’re delighted to hear that you were once again pleased with our service. We take great care to ensure paint and coatings are securely packaged, clearly addressed and delivered safely and promptly. It’s fantastic to hear your order arrived earlier than expected, and we really appreciate your continued custom.

Posted 4 weeks ago

“Just the job, brilliant paint 💪💪💪”

Helpful Report

Posted 1 month ago

Thanks for the brilliant 5-star review, Niall! 💪 We’re really pleased to hear the paint delivered the results you were looking for. We appreciate you choosing Promain for your paint and coatings, and we look forward to helping you with your next project!

Posted 4 weeks ago

“First-Class service. The paints are superb. The packaging of the products, and the delivery was exceptional. I will definitely use them again.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, David. We’re delighted to hear that you were impressed with the quality of our paints, as well as the packaging and delivery service. We take great care to ensure that paint and coatings arrive safely and in excellent condition. It’s wonderful to hear you’ll be using Promain again, and we look forward to helping you with your next order!

Posted 4 weeks ago

“Paint was excellent dried in time it said it would. Will be buying this product from now on and have advised the rest of the company to do so.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Nicholas. We’re delighted to hear that you were impressed with the quality of the paint and that it dried within the stated time. It’s great to know you’ll be using the product again and have recommended it to colleagues across your company. We really appreciate your recommendation and look forward to supplying you with more quality paint and coatings in the future!

Posted 4 weeks ago

“Having used promain's products before I had no hesitation in doing so again. My concrete path needed a refresh after several years and, as I knew what paint I wanted, ordering was so easy online with delivery arriving just 2 days later. Excellent service - and my path is now looking so much better!”

Helpful Report

Posted 1 month ago

Thank you for the fantastic 5-star review, Jean! It’s wonderful to hear that you trusted Promain again and found ordering your chosen paint online so easy. We’re delighted your order arrived quickly and, most importantly, that your concrete path has been refreshed!

Posted 1 month ago

“Great paint arrived in good condition and on time. Great service”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Philip! We’re delighted to hear your paint arrived safely and on time, and that you were pleased with the service.

Posted 1 month ago

Promain is rated 4.8 based on 2,581 reviews