Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,594 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 21st October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Specialist paints are quite expensive but save money in the long run. Promain have a huge range of specialist paints and their service is excellent. I have used them several times and my order has always arrived promptly and in good condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5 star rating Jonathan! We really appreciate your kind words about our specialist paints and service. We couldn't agree more with your statement that specialist paints may seem expensive initially, but ultimately prove to be cost-effective in the long run. Our commitment to providing a wide range of high-quality specialist paints remains unwavering, and we are thrilled to hear that you have found them beneficial. Once again, thank you for your wonderful feedback and for choosing Promain UK Limited. We genuinely value your continued support and look forward to serving you again in the future!

Posted 2 years ago

“We were very happy with the service provided by Promain, from the technical advice to placing the order. The product was delivered on time and was as expected. Would definitely use them again.”

Helpful Report

Posted 1 day ago

“Good communcation & swift delivey. 5*****”

Helpful Report

Posted 1 day ago

“Exactly as ordered, delivered quickly. Very happy.”

Helpful Report

Posted 1 week ago

Thanks for your review, Graeme! We're glad everything arrived as expected and you're happy with our service.

Posted 2 days ago

“All good thanks”

Helpful Report

Posted 2 weeks ago

Thanks for the great review, Stephen. We're pleased to hear everything went well and really appreciate you choosing Promain. We hope to help you again soon!

Posted 1 week ago

“Excellent product”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star review, David! We're pleased to hear that you're happy with our products and service. We appreciate you taking the time to leave us feedback and hope to help you again in the future.

Posted 1 week ago

“Excellent”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star review, Francis! We're delighted to hear you're happy with our service and appreciate you taking the time to leave us feedback.

Posted 1 week ago

“Vry quick delivery. Bedex Barndoor paint and Zinnser allcoat paint arrived quickly. Used for garden storage box i am building. Both paints applied easily. Hopefully they will protect it from the worst of the weather.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, William! We're delighted your Bedec Barn Paint and Zinsser AllCoat arrived quickly and were easy to apply. Your garden storage box looks like a great project, and we hope both coatings provide excellent, long-lasting protection against the elements. Thanks again for choosing Promain!

Posted 1 week ago

“Whilst the delivery driver was very helpful and courteous, several of the cans were dented but not enough to lose any liquid.”

Helpful Report

Posted 3 weeks ago

Hi Wendy, Thank you for your feedback. We're pleased to hear that the delivery driver was helpful and courteous, although we're sorry that several of the tins arrived dented. We'll report the damage to both the manufacturer and the courier so that it can be investigated and hopefully prevented in future. As the tins remained sealed and no product was lost, the dents should not affect the quality or performance of the paint. However, we appreciate that products should arrive in good condition and apologise for any disappointment caused. Thank you for choosing Promain, and we hope you're happy with the results from your paint.

Posted 3 weeks ago

“Delivered promptly and competitively priced. However, after we realised we no longer needed that specific paint return, we returned the paint and were refunded.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We're pleased to hear you were happy with our prompt delivery and competitive pricing. We're also glad we could arrange a return and refund when your requirements changed. We appreciate your feedback and hope to help you again in the future.

Posted 1 week ago

“Paint ( ST1 ) for car park lines was excellent. Easy to paint and quick to dry.”

Helpful Report

Posted 1 month ago

Thanks for your 5-star review, Robin! We're delighted to hear that the ST1 paint worked so well for your car park line marking project. We're pleased to supply a wide range of professional line marking paints and coatings to help customers achieve durable, high-quality results. Thanks again for choosing Promain.

Posted 1 month ago

“I highly recommend Promain. First there was expert advice from a technical coatings specialist who was able to recommend products that would be suitable for painting and protecting a mural on a tricky wall with potential for penetrating dampness and graffiti vandalism. Trying to work out which products would be suitable and durable before finding this service used to drive me crazy and I would be kept awake at night worrying about the risk of selecting the wrong product for large murals on these non-standard sort of walls. Being able to tlk to a specialist helps me to select the right product with confidence. Second, it was excellent value- I found that Promain sells equivalents to top brand products under their own name at a very reasonable price. Third, the customer service was excellent- when I contacted customer service to return some unused product, they were very helpful and it was a straight forward returns process.”

Helpful Report

Posted 1 month ago

Thank you for such a fantastic 5-star review, Ellen! We're delighted that our technical coatings specialists were able to help you find suitable products for protecting your mural against penetrating damp and graffiti vandalism. Choosing the right protective coatings for challenging surfaces is important, and we're pleased to offer expert technical advice to help our customers make informed decisions with confidence. It's also great to hear that you found our products excellent value for money and that our customer service team made the returns process straightforward. We aim to combine specialist knowledge, quality paints and protective coatings, competitive prices and excellent customer service. Thank you for recommending us, and we look forward to helping you with future projects!

Posted 1 month ago

“Easy to Order and Quick delivery by Fedex. Have not used product yet due to wether conditions.”

Helpful Report

Posted 1 month ago

Thanks for your 5-star review! We're pleased to hear that you found ordering from Promain easy and that your paint delivery arrived quickly with FedEx. We hope the weather improves soon so you can get started on your project!

Posted 1 month ago

“Great service has everything you'll need and quick delivery cheers”

Helpful Report

Posted 1 month ago

Thanks for the 5-star review, Timothy! It's fantastic to hear that you were happy with our service, product range and quick delivery. We pride ourselves on supplying a wide range of high-quality industrial paints and protective coatings, backed by excellent customer service and expert technical advice.

Posted 1 month ago

“Good advice over the phone and product delivered reasonably quickly. The paint itself did the job well.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Alun. We’re pleased to hear that our team could provide helpful advice over the phone and that your paint was delivered quickly. We’re always happy to provide expert advice on choosing the right paints and coatings for your application.

Posted 1 month ago

“I did send you a nice feedback. Please let me know that you have it. - Talat B”

Helpful Report

Posted 1 month ago

Thank you, Talat! We’ve received your feedback and really appreciate you taking the time to share it with us.

Posted 1 month ago

“Was good, the only thing i found that was difficult was the colour chart, when i got the paint it was not like the colour i thought it would be.”

Helpful Report

Posted 1 month ago

Thank you for your feedback and taking the time to leave a 5-star review. We’re pleased to hear that you were happy with the overall service, although we’re sorry that the colour wasn’t quite as you expected. Colours can vary depending on the screen or device used to view a colour chart, and the final appearance can also be affected by the substrate, surface texture, lighting and surrounding colours. We appreciate that this can make choosing the right colour difficult, and we’re always happy to provide advice if you’re unsure about a colour before ordering. Thank you again for your feedback.

Posted 1 month ago

“Promptly mixed & delivered - 5 stars”

Helpful Report

Posted 1 month ago

Thanks for your 5-star review Stewart! We’re pleased to hear that your paint was mixed and delivered promptly. We aim to provide quality paints and coatings, with an efficient colour-matching and delivery service to customers across the UK.

Posted 1 month ago

“Quick delivery quality product”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Steve! We’re pleased to hear you were happy with the quality of the product and our quick delivery service. We always aim to provide high-quality paints and coatings with reliable, prompt delivery across the UK.

Posted 1 month ago

“Fast delivery, fantastic communication and Rory was excellent in solving my issue with the fittings I needed. Will definitely be doing business again”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Scott! We’re delighted to hear that you were pleased with our fast delivery and communication, and that Rory was able to help resolve the issue with the fittings you needed. Providing expert customer service and practical support with industrial paints, coatings and associated products is really important to us. We look forward to helping you again in the future!

Posted 1 month ago

“Really great service - there was a slight issue with my order and Chris couldn't have been more helpful in sorting it out for me.”

Helpful Report

Posted 2 months ago

Thank you for your 5-star review, Di! We’re really pleased to hear that Chris was able to resolve the issue with your order and provide the helpful, friendly service we aim for. We’re committed to providing excellent customer service alongside expert advice and reliable delivery for industrial paints, coatings and related products. We’ll be sure to pass your kind comments on to Chris.

Posted 1 month ago

Promain is rated 4.8 based on 2,594 reviews