Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,575 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Specialist paints are quite expensive but save money in the long run. Promain have a huge range of specialist paints and their service is excellent. I have used them several times and my order has always arrived promptly and in good condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5 star rating Jonathan! We really appreciate your kind words about our specialist paints and service. We couldn't agree more with your statement that specialist paints may seem expensive initially, but ultimately prove to be cost-effective in the long run. Our commitment to providing a wide range of high-quality specialist paints remains unwavering, and we are thrilled to hear that you have found them beneficial. Once again, thank you for your wonderful feedback and for choosing Promain UK Limited. We genuinely value your continued support and look forward to serving you again in the future!

Posted 2 years ago

“Really great service - there was a slight issue with my order and Chris couldn't have been more helpful in sorting it out for me.”

Helpful Report

Posted 4 days ago

“Delighted with service”

Helpful Report

Posted 1 week ago

Thank you for your 5-star review, Nicholas! We’re delighted to hear that you were pleased with our service. We strive to provide excellent customer service, expert technical advice and a wide range of industrial paints and coatings to meet our customers’ needs.

Posted 2 days ago

“Very good service and delivery prompt.”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star review, Graham! We’re delighted to hear that you were pleased with our service and prompt delivery. We’re committed to providing industrial paints and coatings together with excellent customer service, reliable delivery and expert advice.

Posted 2 days ago

“Very prompt delivery - Thank you!”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star review, Ian! We’re delighted to hear that you were pleased with our prompt delivery. We aim to make ordering industrial paints and coatings as straightforward as possible, with fast delivery and expert technical advice when you need it.

Posted 2 days ago

“Great technical advice and wide range of products. Only issues were with FedEx delivery - of three packages one arrived badly damaged, one to wrong address, and third repeatedly cancelled daily and eventually arrived 6 days late!!”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Pete. We’re pleased to hear you were happy with our technical advice and wide range of industrial paints and coatings. We’re sorry, however, to hear about the problems you experienced with the FedEx delivery, particularly the damaged package, incorrect address and significant delay. We appreciate your patience while we resolved this with our courier. We’ll pass your feedback on to them. Thank you for choosing Promain.

Posted 2 days ago

“Very easy to order and a great price, plus very quick delivery”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Denise. We’re delighted to hear that you found ordering your paint easy and were pleased with the great price and quick delivery. We work hard to make buying specialist paints and coatings online as straightforward as possible.

Posted 2 weeks ago

“Great service, fast , efficient delivery. Only company that could supply the green roof paint that I needed.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Caroline. We’re delighted that we could supply the green roof paint you needed when you were struggling to find it elsewhere. It’s great to hear that you were also pleased with our fast, efficient delivery and service. We hope we can help with your next painting or coating project!

Posted 2 weeks ago

“The order was processed quickly but delivery was paused while new stock was ordered from the manufacturer. However, the paint came soon after the explanation, and I can get on with the painting without any problem. I have always been pleased with best quality products and advice from Promain.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Goronwy. We’re pleased we were able to keep you informed about the temporary stock delay and get your paint to you shortly afterwards so you could get on with your project. It’s great to hear that you’ve consistently been pleased with the quality of our paint products and the advice provided by the team. Thank you for your continued trust and custom - we really appreciate it!

Posted 2 weeks ago

“Delighted, once again, with the quality of service. The packaging was very secure and clearly addressed and arrived earlier than expected. Superb service.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Malcolm. We’re delighted to hear that you were once again pleased with our service. We take great care to ensure paint and coatings are securely packaged, clearly addressed and delivered safely and promptly. It’s fantastic to hear your order arrived earlier than expected, and we really appreciate your continued custom.

Posted 2 weeks ago

“Just the job, brilliant paint 💪💪💪”

Helpful Report

Posted 3 weeks ago

Thanks for the brilliant 5-star review, Niall! 💪 We’re really pleased to hear the paint delivered the results you were looking for. We appreciate you choosing Promain for your paint and coatings, and we look forward to helping you with your next project!

Posted 2 weeks ago

“First-Class service. The paints are superb. The packaging of the products, and the delivery was exceptional. I will definitely use them again.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, David. We’re delighted to hear that you were impressed with the quality of our paints, as well as the packaging and delivery service. We take great care to ensure that paint and coatings arrive safely and in excellent condition. It’s wonderful to hear you’ll be using Promain again, and we look forward to helping you with your next order!

Posted 2 weeks ago

“Paint was excellent dried in time it said it would. Will be buying this product from now on and have advised the rest of the company to do so.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review, Nicholas. We’re delighted to hear that you were impressed with the quality of the paint and that it dried within the stated time. It’s great to know you’ll be using the product again and have recommended it to colleagues across your company. We really appreciate your recommendation and look forward to supplying you with more quality paint and coatings in the future!

Posted 2 weeks ago

“Having used promain's products before I had no hesitation in doing so again. My concrete path needed a refresh after several years and, as I knew what paint I wanted, ordering was so easy online with delivery arriving just 2 days later. Excellent service - and my path is now looking so much better!”

Helpful Report

Posted 4 weeks ago

Thank you for the fantastic 5-star review, Jean! It’s wonderful to hear that you trusted Promain again and found ordering your chosen paint online so easy. We’re delighted your order arrived quickly and, most importantly, that your concrete path has been refreshed!

Posted 3 weeks ago

“Great paint arrived in good condition and on time. Great service”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Philip! We’re delighted to hear your paint arrived safely and on time, and that you were pleased with the service.

Posted 3 weeks ago

“Excellent service next day delivery Mistake by the delivery company dealt with by the sales team and sorted right away”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Andrew! We’re really pleased our sales team could quickly step in and resolve the delivery issue for you. It’s great to hear you received excellent service and that we could get everything sorted right away. We really appreciate your feedback and your business!

Posted 3 weeks ago

“Many thanks, well packaged, tin wasn't distorted for a change!”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Geoffrey! We really appreciate your feedback and hope you enjoy using the product.

Posted 4 weeks ago

“This company sells and delivers highest quality products. I have been using their paints on a steel boat for years. People tell me they have never seen a more rust free example, all thanks to Promain products.”

Helpful Report

Posted 1 month ago

Thank you, David, for such a fantastic 5-star review! It’s wonderful to hear that you’ve been using our products on your steel boat for years and that they have helped keep it rust-free. That’s exactly the kind of long-term protection we aim to provide. We really appreciate your continued trust in Promain and your kind words about the quality of the products we sell and service we offer. Here’s to many more years of keeping your boat protected!

Posted 1 month ago

“Very good service, quick and easy, no problems.”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Colin! We’re really pleased to hear that you found our service quick and easy, with everything going smoothly. We appreciate your feedback and look forward to helping you again in the future.

Posted 1 month ago

“Easy to navigate website with good prices.”

Helpful Report

Posted 1 month ago

Thank you, Mr Shah, for your 5-star review! We’re delighted to hear that you found our website easy to navigate and our prices competitive. We really appreciate your feedback and hope to help you again in the future.

Posted 1 month ago

“Service was excellent and next day delivery can't bear that”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review, Elizabeth! We're delighted to hear that you were pleased with our service and next-day delivery. We always aim to provide a fast, reliable experience and look forward to helping you again with your next project.

Posted 1 month ago

Promain is rated 4.8 based on 2,575 reviews