Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,438 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive pricing, speedy delivery, a small problem which they corrected rapidly. All good.”

Helpful Report

Posted 3 months ago

Hi Steve, thank you for your 5 star review! We're thrilled to hear that you found our pricing competitive and our delivery speedy. We're always here to help, so if any issues arise, you can count on us to make it right. Thanks for choosing Promain UK, and we look forward to serving you again! :)

Posted 2 months ago

“I have ordered from this company before, because they stock the product that I want to use. Delivery was swift, I was kept fully informed, and I received a full invoice. The items were packaged well so arrived in pristine condition.”

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Posted 3 months ago

Hi Sue, thanks you for your 5 star rating and for your fantastic review! We always appreciate hearing such positive feedback! Good luck with your project, and if we can be of any assistance in the future please do not hesitate to contact us :)

Posted 2 months ago

“Speedy delivery and brilliant product Thank you”

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Posted 3 months ago

Thank you for your review and 5 star rating Neil!

Posted 2 months ago

“Good price and promopt delivery”

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Posted 3 months ago

Thank you for your review, David! We're delighted to hear that you found our prices and delivery were good :) If you need any further assistance or have any questions, please don't hesitate to reach out. We’re here to help!

Posted 2 months ago

“Very good customer service I purchased the bedec barn paint 5lts No problems with delivery Very reliable company”

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Posted 3 months ago

Thank you for your 5 star rating and review Roger! Good luck with your project and if you require any further assistance please don't hesitate to contact us :)

Posted 2 months ago

“So friendly and efficient and went over and above to get my order shipped asap”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Sally! We're thrilled to hear that you found our team to be friendly and efficient. Going above and beyond for our customers is what we strive for! We look forward to serving you again soon, and if you ever need anything, just reach out!

Posted 2 months ago

“My third order from Promain and as usual the order was processed and dispatched without issue. Arrived well packed & secure, as is the norm.”

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Posted 3 months ago

Thank you for your review and rating Raymond, it's always great to hear such positive feedback, and we love hearing from our returning customers! We hope to assist you again in the future and if you have any questions or need help with a product please do not hesitate to contact us!

Posted 2 months ago

“Great product, just the job.”

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Posted 4 months ago

Thank you for your 5 star rating Matthew!

Posted 2 months ago

“Service was as one should expect but sadly the product I bought didn't clear the oil stains from tarmac as promoted. Not the shops fault, just a bum product.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your feedback. We're sorry to hear that the product you purchased did not clear all of the oil stains. We would be happy to put you in touch with our Technical Team to see if they can assist you further? Please let us know if you would be happy for us to do that and we can then issue them with your contact details.

Posted 2 months ago

“I have placed several orders with Promain for my company and will continue to do so. I ordered the Thermoplastic line painting material. Excellent product, fast delivery and good comunication from the company.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, Jean! We're thrilled to hear that you've had a positive experience with us, and we always appreciate hearing from our returning customers :) If there's anything more we can assist you with in the future, please don't hesitate to reach out!

Posted 2 months ago

“Great product job went through my machine with no issues”

Helpful Report

Posted 4 months ago

Thank you for your review Larry!

Posted 2 months ago

“Good company, helpful and fast delivery”

Helpful Report

Posted 4 months ago

Thank you for your 5 star rating and review Stephen! If we can be of any further assistance in the future please do not hesitate to contact us!

Posted 2 months ago

“Thermoplastic line marking tape great stuff easy application looks professional on finish but can’t comment on how long it will last yet but will definitely make another comment in future”

Helpful Report

Posted 4 months ago

Hi Kevin, Thank you for leaving us a great review on the Thermoplastic Line Marking Tape!

Posted 2 months ago

“On March 4th, I placed an order for Skyscraper replacement blades, which were advertised as in stock on your website. The following day, I was contacted and told the item was unavailable! I requested a refund on March 5th, but as of today, March 16th, I have not received it. 😡”

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Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Thank you Sean!

Posted 5 months ago

“Pruduct arrived on time, packed well and as described. Vrey satisfied with price, product and service”

Helpful Report

Posted 5 months ago

Thank you for your great review and 5 star rating Peter!

Posted 5 months ago

“Great service, very prompt and efficient.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review, and 5 star rating Robert! We always appreciate hearing such positive feedback!

Posted 5 months ago

“fast despatch”

Helpful Report

Posted 5 months ago

Thank you for leaving a review Duncan and good luck with your project! :)

Posted 5 months ago

“Got some Tavec 201, why have you started putting bags inside the tub, I lose about a quarter of the material with this new method, last time I bought Tavec it was in a plastic tub with no internal bag and I got 100% of the product.”

Helpful Report

Posted 6 months ago

Hi Stevie, Thanks you for your comments. We have passed these on to the manufacturer and they have advised that the inner bag is a new design which was created to help tackle the issue of leaking and damaged tubs upon transit. Whereas before if the plastic tub took a knock the contents could spill out causing the transit of the item to cease. Now if the tub gets damaged, the contents inside will not leak out and can be delivered intact. They have also made the following suggestion with regards to removing the Tavec 201 from the bag: Lift the entire bag up, carefully slice the bottom with a sharp knife over the original tub, a small slice will suffice. Wait for the majority of contents to pour into the tub, then from the top, tightly squeeze the bag downwards. The bags are thin and will express the vast majority of the remaining contents. We hope this helps, however, if you do have any further questions please do not hesitate to contact us.

Posted 6 months ago

“I still don’t have the product I ordered.”

Helpful Report

Posted 6 months ago

Hi Stevie, Thank you for your comments. We have looked into this for you and can see that your order was placed on 18th December, and according to the courier, delivery was made on 20th December 2024. As it appears that your order was delivered within 2 days, could you please provide us with further information as to what items you have not received, and we will be happy to investigate this further for you. Many Thanks.

Posted 6 months ago

Promain UK is rated 4.8 based on 2,438 reviews