C Brewer & Sons Ltd t/as Promain Reviews

Name: C Brewer & Sons Ltd t/as Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,472 Reviews

96 %

of reviewers recommend C Brewer & Sons Ltd t/as Promain

4.8

Based on 2,472 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C Brewer & Sons Ltd t/as Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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C Brewer & Sons Ltd t/as Promain 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quickest service i've experience in years. Customer service is also well prepared and professional.”

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Posted 2 years ago

Thank you for your fantastic review! We always appreciate hearing such positive feedback!

Posted 2 years ago

“Excellent Service. Processed order very quickly.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very efficient as usual”

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Posted 2 years ago

Thank you for your kind comments!

Posted 2 years ago

“Best price I could find for the paint that I needed which was quite hard to find and the delivery price and timeline was great too. Can't fault Promain.”

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Posted 2 years ago

Thanks for your review Chris, it's always great to hear such positive feedback! :)

Posted 2 years ago

“Did exactly as described easy to use but as they say, you need the right heat torch which I had”

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Posted 2 years ago

Hi Greg, thank you for your review! We're glad that you found the line marking tape easy to apply and yes as you said, the correct heat torch is very important when it comes to applying thermoplastics. Thank you for taking the time to leave us a review, and if there is anything else we can help you with, please do not hesitate to contact us :)

Posted 2 years ago

“Ordered the ampere line marker spray. Really good stuff 👏 Would have given 5⭐️ but for the price”

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Posted 2 years ago

Hi Mark, Thank you for taking time to leave a review! We do understand the issues with costs of just about everything at the moment, and we do try to keep prices as low as we possibly can. This is something that we keep a constant check on, but we do appreciate your feedback, as this helps us to ensure that we are providing the best service possible. If there is anything else we can help you with, please do not hesitate to contact us.

Posted 2 years ago

“Iv used Promain before and on both occasions the order was fast in getting here and packaged well. The other thing I like is it also gives you instructions on the site to get the best results from the product. Will definitely be using Promain again .”

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Posted 2 years ago

Thanks for your fantastic review Lee, it's always great to hear such positive feedback!

Posted 2 years ago

“My order was dealt with quickly and efficiently. Arrived on time. The product was as described and what I wanted”

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Posted 2 years ago

Thank you for your great review! Please let us know if there is anything else we can help you with.

Posted 2 years ago

“Great service and quick thank you”

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Posted 2 years ago

Thanks for leaving a review Robin!

Posted 2 years ago

“The product looks good for the money my wife hasn't worn any yet so l am giving 5stars on look and delivery only.”

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Posted 2 years ago

We are delighted to hear that you are pleased with the product you purchased and the delivery experience. Thank you widely for your five-star rating of Promain UK Limited. We are grateful for your trust and loyalty.

Posted 2 years ago

“Great products”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Good. Speedy Delivery”

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Posted 2 years ago

Thank you for your review Arthur!

Posted 2 years ago

“Classidur Universal xtrem epoxy stain block. The service, as in answering phones, giving advice, and speed of delivery is excellent but the boxes used to deliver the paint need to be sturdier and perhaps tougher bubble wrap, although the box was intact one of the paint tins had a large split which was only discovered several days after receipt when I needed the second tin, paint EVERYWHERE! I live in a small flat and it was fortunate I retrieved the second tin in my kitchen where a massive clean-up took place. Unacceptable when this paint is so expensive.”

Helpful Report

Posted 3 years ago

Thank you for your feedback on our service and packaging. We apologise that one of your tins arrived damaged. It is understood that a member of our customer services team has been in touch to discuss this with you and has now resolved this issue. We look forward to hearing from you again in the future.

Posted 3 years ago

“Superb quality product and customer service! Thahnk you to all at Promain.”

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Posted 3 years ago

Thank you for your fantastic review! We're always thrilled to hear such great feedback!

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thanks for your kind review Neil!

Posted 3 years ago

“I painter the Exsterior of a rendered house, which was prone to fine cracks Ordinary paint leaves the wall in need of repainting and rendering every 2-3 years as even fine creaks draw in the rain. The paint did what it said on the we can. Covered well with a slightly elastic quality allowing it to flex. 2 coats and it seems to have done the job. Proof will be in a couple of years although paint left to dry on my hands left me in no doubt it will be considerably more water repellent and flexible.”

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Posted 3 years ago

Thank you for your great review Michael, it's always nice to hear such positive feedback!

Posted 3 years ago

“Excellent service. Prompt delivery and the container was well packaged. Good price.”

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Posted 3 years ago

Hi Alan, thanks for your kind review!

Posted 3 years ago

“Never got it ?????????”

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Posted 3 years ago

Hi Stephen, thank you for leaving a review. I am sorry to hear that your parcel has not arrived. We have investigated this with FedEx for you, and have been advised that delivery attempts had been made but unfortunately no-one was available to take the delivery. This has therefore been returned to the local FedEx depot. I understand that a member of our sales team has tried to contact you today and has also emailed you to apologise for the delay and to re-arrange the delivery with you. We have also refunded your delivery charge and raised an official complaint with FedEx on your behalf. Once again we do apologise for this delay and any inconvenience this may have caused. If you require any further assistance please do not hesitate to contact us.

Posted 3 years ago

“Ordered something and paid for then turned out not to even be Instock shocking service”

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Posted 3 years ago

Hi Lee, thank you for your review. I have looked into this for you, and unfortunately it appears that the manufacturer themselves were actually out of stock of this item, and we were therefore regrettably, unable to supply the specified colour. I understand from our Sales Team that we were able to contact you to advise you of this and have provided a full refund, however, we do understand the frustration and impact that delays can have, and we do apologise for any inconvenience that this may have caused.

Posted 3 years ago

“Fantastic service, sales staff polite and informative and products good quality”

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Posted 3 years ago

Thanks Nigel! It's always nice to hear such great feedback - we do appreciate it.

Posted 3 years ago

C Brewer & Sons Ltd t/as Promain is rated 4.8 based on 2,472 reviews