Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.75

4.8 Rating 2,545 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Promain numerous times in the past to order Owatrol products to use on my garden decking. The products are excellent and they always provide a very good customer service, though sadly like everything else there has been a big hike in prices and delivery charges in comparison to what they were a few years ago.”

Helpful Report

Posted 1 year ago

Hi David,Thank you so much for taking the time to give us a fantastic 5 star rating! We truly appreciate your support and loyalty as a customer of Promain UK Limited. We are thrilled to hear that you have been using our Owatrol products for your garden decking, and that they have consistently met your expectations. As always, we strive to provide excellent products and a high level of customer service. We understand your concerns regarding recent price and delivery charge increases. While we constantly evaluate our pricing to offer the best value, external factors and market changes can sometimes necessitate adjustments. Nevertheless, we assure you that we remain committed to providing top-quality products and exceptional service. Thank you once again for choosing Promain as your go to supplier. Your continued trust and support is appreciated. If there's anything else we can assist you with, please don't hesitate to contact us.

Posted 1 year ago

“Great products easy to work with and speedy delivery”

Helpful Report

Posted 1 year ago

Thanks for your 5 star rating Ken!

Posted 1 year ago

“Purchased water based paint for my Tarmac drive, excellent product, looks fantastic. easy to apply and clean up afterwards. This is my second time purchased, and it looks good for years, just wanted a fresh up Fast delivery and very well packaged”

Helpful Report

Posted 1 year ago

Hi Susan,Thank you so much for your fabulous 5 star rating and for being a loyal customer of Promain UK Limited! We are thrilled to hear that you are happy with the water-based paint you purchased for your Tarmac drive. We take pride in delivering quality goods that not only meet, but exceed, our customers' expectations. Your kind words about our fast delivery and secure packaging mean a lot to us, as we always strive to ensure that our customers receive their orders promptly and in perfect condition. Thank you again, and we look forward to serving you for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“My order was delivered promptly and exactly as wanted.”

Helpful Report

Posted 1 year ago

Thank you for your review Hamish!

Posted 1 year ago

“Accurate quick effcient delivery of Owatrol opaque fence and shed paint and communicative thank you”

Helpful Report

Posted 1 year ago

Hi Charles,Thank you for taking the time to give Promain a 5 star rating! We are thrilled to hear about your positive experience and are grateful for your support. We greatly appreciate your kind words. Ensuring a smooth and hassle free delivery is something we strive for, and it is always great to hear that we are meeting expectations. Once again, thank you for choosing Promain UK Limited. We look forward to serving you again in the future.

Posted 1 year ago

“I bought Bedec masonry paint from Promain which was delivered ontime and provided me with an excellent product.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating John! We truly appreciate you taking the time to share your positive experience with us. We believe in providing our customers with excellent products, and we are glad to know that this was reflected in your purchase of Bedec Masonry Paint. Once again, thank you for your excellent feedback!

Posted 1 year ago

“As always, an excellent service.”

Helpful Report

Posted 1 year ago

Thank you for your five star rating!

Posted 1 year ago

“Product arrived in tact and on time. Bedec extra flex ia superb, if expensive product.”

Helpful Report

Posted 2 years ago

Thanks for your review Malcolm! Good luck with your project, and please let us know if we can be of any further assistance.

Posted 1 year ago

“Quick delivery, quality products, very helpful after sales advise by E-mail and backed up with a phone call the next day what more could you ask for.”

Helpful Report

Posted 2 years ago

Thank you for your great review Angus, it's always good to hear such positive feedback! Good luck with your project and please do let us know if there is anything else we can help you with.

Posted 2 years ago

“Fast and efficient service. Excellent”

Helpful Report

Posted 2 years ago

Thank you for your review and 5 star rating Irene!

Posted 2 years ago

“Clear website and print delivery thankyou”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating and review Sheila!

Posted 2 years ago

“Excellent, never any issues”

Helpful Report

Posted 2 years ago

Thank you for leaving us a 5 star review!

Posted 2 years ago

“We had a few questions about street paint which Rory sorted out. Great service and products!”

Helpful Report

Posted 2 years ago

Thank you for your kind review, we're glad Rory was able to assist you! We'll make sure to pass your comments on to him :)

Posted 2 years ago

“My first purchase from Promain and their attention to detail and communication was excellent. I shall be back.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating John and good luck with your project! Please let us know if we can be of any further assistance.

Posted 2 years ago

“Really good service delivered on time kept well informed of delivery, bit disappointed with this delivery ,although well packed both lids on both tins of paint were badly dented . Haven’t used this delivery as yet but previous paint ordered is excellent.”

Helpful Report

Posted 2 years ago

Hi Sandra, we were really sorry to hear that your order was received damaged. Thank you for letting us know as this enables us to discuss this with the courier. We have tried to contact you to discuss this but unfortunately we have been unable to reach you. We do hope your project goes well, and please let us know if we can be of any further assistance.

Posted 2 years ago

“Promain send my product but i have never recieved it. It was tracked via fedex but i never ever saw it. It is like pulling teeth trying to speak to these courier companies”

Helpful Report

Posted 2 years ago

Hi John, we're sorry to hear thar you are experiencing difficulties with the courier company. A member of our Customer Services Team will be in touch with you today to see if we are able to assist you with this.

Posted 2 years ago

“Always exelent service and supurb quality of products. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for leaving us a 5 star review!

Posted 2 years ago

“Brilliant company, extremely helpful on the phone, would recommend them”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating! Good luck with your project, and please do let us know if we can be of assistance again.

Posted 2 years ago

“It's rare in today's climate you get such exemplary customer service. The courier sent me on a merry dance (FED EX). Lee Browns service went way and beyond what I'm used to from some suppliers. Suffice to say i will use promain in future and cant thank Lee and his colleague Frankie Knight enough.”

Helpful Report

Posted 2 years ago

Thank you for your great review Damien! We're thrilled to hear that both Lee and Frankie were able to help, and we'll certainly pass your kind words on to them. Good luck with your project!

Posted 2 years ago

“Amazing product, my decking looks like new. Fast and efficient delivery. Absolutely no negatives for this company.”

Helpful Report

Posted 2 years ago

Thank you for your brilliant review Walter! We're always pleased to hear such positive feedback and we're glad to hear that your decking looks like new again, just in time for the Summer!

Posted 2 years ago

Promain is rated 4.8 based on 2,545 reviews