WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.74

4.7 Rating 3,532 Reviews

94 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 29th June 2025

Alan

WCF Ltd T/A Progreen 5 star review on 11th June 2025

Gillian

WCF Ltd T/A Progreen 5 star review on 23rd May 2025

Martin A

WCF Ltd T/A Progreen 5 star review on 11th May 2025

Graham P

Anonymous

Anonymous // 01/01/2019

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“Have contact yourselves to ask for instructions on how to use, was told up to 7 days for a reply……still waiting!”

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Posted 3 months ago

Hi Jackie, I've just tried giving you a call, sorry we missed you! Huge apologies for the delay on this one - i believe my colleague had tried contacting you early last week but this may not have been followed up so our sincere apologies. Please refer to my voicemail with regards to dilution rates and of course if you have any further questions, don't hesitate to call us. I hope this helps. Kind regards, Progreen

Posted 3 months ago

“Found what I was looking for and it was delivered promptly”

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Posted 3 months ago

Hi Gordon, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Glad I chose this strongly rooted company and not a weedy pretend one. I ordered (very easily) 5 Litres of Maxicrop Organic Seaweed Fertilizer and that is what arrived, strongly boxed and on time. Thanyou.”

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Posted 3 months ago

Hi Steve, great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Very good please with the service”

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Posted 3 months ago

Hi Barry, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“I placed an order with Progreen on 13th March and they acknowledged it and took my money on 17th March. A month later when I had receved nothing I emailed to cancel the order and request a refund. They did not acknowledge my email. On 9th May (nearly 2 months from placing the order) I received notice that the goods were about to be delivered. I consider this a dishonest way to do business. Ignoring my valid request for a cancellation and continuing to ship the goods is not just very poor customer service, it is dishonest and I feel cheated.”

Helpful Report

Posted 3 months ago

Hi there Philippa, Our apologies for the issues you've experienced with this order, we had a manufacture delay with regards to having the applicator guns available to fulfill your order. Our peak season does unfortunately incur a delay in response via email and we would strongly advise customers to call us for any cancellations or urgent matters - I'm also unable to locate an email from yourself having searched with the email address we have on file for you, could you advise whether this could have come from an alternate email address please? Please be assured that dishonesty will never be our intention and our sincere apologies if this has come across intentional in any way. Could you please send us an email on info@progreen.co.uk and someone will be more than happy to reach a resolution for you. Kind regards, Progreen

Posted 3 months ago

“I think my order was, a good price, and it arrived very quickly.”

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Posted 3 months ago

Hi Michael - great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Easy to use web site. Items delivered promptly and were well packed.”

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Posted 3 months ago

Great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Issue still not dealt with as I haven't yet revueved the order I paid how can I review something I never received if and when it's delivered I will contact you”

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Posted 3 months ago

Hi Ian, As earlier discussed, this is already on it's way over to you so should soon be resolved for you. I'll keep an eye on your tracking to ensure this makes it to you without delay. I hope this helps. Kind regards, Progreen

Posted 3 months ago

“A good range of products and a user friendly website with plenty of useful information. Overall a great shopping experience.”

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Posted 3 months ago

Hi Kathleen - great to hear! Thank you for your positive review. It is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Finally got my results back after a month of waiting. I don't mind waiting the time, if the website had stated it would take this long. Communication via email and Facebook...nil (no response after sending a few). If you do need to make contact pick the phone up and call them. Very quick to answer the phone, Once speaking with someone service was good, any questions or queries I had about my results were answered and explained very well. Would use again for soil test, results very precise and detailed. When speaking to a nice lady on the phone she explained the samples can be more than 3 weeks just at the labs, and may be they should change the website to explain the delay can be alot longer. I would be happy to wait the time, as long as I know.”

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Posted 3 months ago

Hi Katie, Thank you very much for your kind words, I can only apologize for the fall down in communication on your wait for these results to come in to us for interpretation. You're most welcome for the assistance regarding this analysis, our agronomists are always more than happy to help with any technical queries you might have. Thank you again, appreciate your patience. Progreen

Posted 3 months ago

“Slow to dispatch and Parcelforce delivery awful. Took 12 days to receive in stock items. Emails about the issue and comments on social media ignored. Avoid if you actually want to use the products you have paid for.”

Helpful Report

Posted 3 months ago

Hi there Conor, we're sorry to hear that you haven't had the best experience with us. Could you send us an email on info@progreen.co.uk with a little more about the issues you've experienced please? I can see that your order was placed on Saturday 10/05 where it was later despatched within 2 working days, 13/05 - unfortunately we are unable to guarantee same-day despatch throughout the months of march-september, our peak season brings a 3-5 working day despatch. I do see that there was an issue with our courier that prevented this from reaching you on the 24hr delivery basis that we offer, so our sincere apologies for that. However it looks to have been attempted on 16/05 and twice thereafter where there was then a reschedule request and subsequently delivered. This is not the standard practice of orders placed with us and apologise for any delays you may have experienced with our courier. Please get in touch via the above mentioned email address as we're keen to have this rectified for you. Kind regards, Progreen

Posted 3 months ago

“1st delivery got lost, no reply to my emails. After call they said sorry we resent for friday, sent email after still not received. One phone call later en next day delivery, this can happen, just unlucky, normaly works verry well.”

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Posted 4 months ago

Hi, I will chase this up for you with the team and get back to you asap. Apologies for the delay and inconvenience. Kind Regards, ProGreen

Posted 4 months ago

Hi there Lex, Terribly sorry for the inconvenience on this one! this doesn't look to have had a scan since leaving our warehouse. I have an investigation raised for the location of this parcel with our courier, however this can take around 10 working days to reach an outcome for you. On this basis i have processed a replacement for you on an express 24 hour delivery. Our apologies once again for the delay in getting this sorted for you, rest assured your order will be with you tomorrow. I hope this helps. Progreen

Posted 4 months ago

“Excellent service and delivery”

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Posted 4 months ago

Hi Matthew. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Order arrived prompt and correct. professional products. Would recommend.”

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Posted 4 months ago

Hi Jeff - glad to hear you are happy. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Terrible.”

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Posted 4 months ago

Hi, would you be able to expand and tell us more about your experience please? We are always looking to provide the best service possible to our customers. Kind Regards, ProGreen

Posted 4 months ago

“The wrong part was orederd since no dimensions are shown on your website. The proised telephone call from an 'expert' did not materialise on Wednesday 14th May or on subsequent days. A follow up from you is stll needed”

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Posted 4 months ago

Hi Mark, sorry to hear this. I will pass this onto our team and ask them to get in touch with you as soon as possible. Apologies for the inconvenience and delay. Kind Regards, ProGreen

Posted 4 months ago

“Prompt service and competitive. Thanks”

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Posted 4 months ago

Hi Peter - glad you are happy with your experience. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“bought it used it weeds gone, very good stuf,”

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Posted 4 months ago

Hi Paul, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

“Ordered 2 products. Order arrived with right quantity but 1 product was wrong. Sent email asking what to do. No reply. Resent email again a week or so later. No reply. Called and eventually got through and problem was quickly resolved. Thank you”

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Posted 4 months ago

Hi Kenneth, thank you for your review and feedback. I am glad to hear your issue was resolved, and apologise for the initial delay you faced. I will pass this onto the relevant team as we are always looking to improve our service. Kind Regards, ProGreen

Posted 4 months ago

“Very happy with my purchase. Weeds dead as I write this. Great product and plenty for next year.”

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Posted 4 months ago

Brilliant! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Posted 3 months ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,532 reviews