WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.71

4.7 Rating 3,754 Reviews

93 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a product not as described in the quotation. Received an AI automated response to my query about the wrong product being sent, but never received a follow-up from customer services.”

Helpful Report

Posted 9 hours ago

“I am plkeased with the product, but it took a long time for it tarrive, and phonecalls were handled by a rather stupid bit of artifical intelligence”

Helpful Report

Posted 4 days ago

“Unable to comment as product not used yet”

Helpful Report

Posted 1 week ago

“Not used the product yet.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your feedback, we're confident you'll love our Kurtail Evo! ProGreen

Posted 1 week ago

“Grass seed appears good quality, but the delivery took far too long which meant I missed the ideal opportunity to overseed my garden. If the delivery time improved then I would give a 4/5 review.”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thank you for your feedback. We completely understand your frustration regarding your order, and we sincerely apologise for the inconvenience caused. Please be assured that this is not the standard of service we aim to provide at ProGreen. Unfortunately, during early April we experienced some operational delays, which have now been fully resolved. We appreciate your patience and understanding, and we hope this helps clarify the situation. Kind regards, ProGreen

Posted 2 weeks ago

“Product eventually arrived after having to chase them up for delivery details and updates. 10 days from order to delivery was poor in my opinion considering the postage charge. Not used item yet so can’t comment on quality but doubt I would rush to re order due to poor communication.”

Helpful Report

Posted 1 month ago

Hi Andrew, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. Similarly this caused an influx of emails among other avenues of contact (understandably!). This then in turn led to a delay in our response times. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 1 month ago

“I need my orders fast as i buy as and when i need things for my customers, i thought i would try Pro Green for some Eco plugs, But i didnt hear anything for 6 days, i eventually emailed them on a Thursday as i needed the plugs for Mondays job, They did apologise and sent out for next day to my relief.”

Helpful Report

Posted 2 months ago

Hi there, Sorry to hear this! Pleased to hear a member of the team had this rectified promptly for you. Please note, our peak-season does unfortunately see small inevitable delays in comparison to our quieter times either side of the season, we'd be more than happy to have these deliveries prioritized for you in future, please do just opt for Express AM on checkout during our busy period. I hope this helps, thanks again for your feedback. ProGreen

Posted 2 months ago

“The wildflower seed envelope was not sealed properly and I lost the majority of my seeds in and outside the box that my grass seed was in. I wrote to them three times but they unfortunately ignored me. Everything else was good though.”

Helpful Report

Posted 2 months ago

Hi Chris, Our sincere apologies for the delay on getting back to you on this one - i believe a member of the team has been in touch to arrange a solution the for this loss of product for you. Would you mind giving us a call back to discuss the best option here please? I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“Bit early to tell, only laid it yesterday. Was a slight issue with order/delivery but quickly resolved (ordered on the 3rd, delivered on the 12th). Ask me again in 4-6 weeks.”

Helpful Report

Posted 2 months ago

Hi Nick, Apologies for the delay on this one, looking into this for you - this seems to have been sat with the courier for longer than expected also. Pleased to hear it's now made it to you. We're super confident in our very popular Shade & Drought seed, so we just know that amazing results are imminent! Happy sowing! Kind regards, ProGreen

Posted 2 months ago

“Still awaiting my delivery?”

Helpful Report

Posted 2 months ago

Hi Peter, It looks like the incorrect address was input on your order when placing via the website, I'm sure you'll appreciate this can cause some delay. I can now see that a member of the team has been in touch and arranged a replacement order to come out to you. I hope this was helpful. Kind regards, ProGreen

Posted 2 months ago

“Have not received the goods yet”

Helpful Report

Posted 2 months ago

Hi Glenn, I have asked a member of the team to have your proof of delivery sent over via email for you. This order was delivered November 19th, so hopefully this sheds some light on it's location for you! Kind regards, Progreen

Posted 2 months ago

“Waiting to get booked on a safe use of rodent poison coarse, but haven’t been given a date yet. Need to get my rats under control at the farm as numbers are building up again.”

Helpful Report

Posted 2 months ago

Hi there, Apologies for the delay on this one! Looks like there may have been a complication, your registration was completed on 18/02 - I'll have this passed on to our training team to ensure this is addressed today for you. I hope this helps! Kind regards, ProGreen

Posted 2 months ago

“I haven't used this product for at least five years, but when Idis I wS really pleased.”

Helpful Report

Posted 2 months ago

Hi Roy, That's fantastic news, thank you for your feedback. Hopefully this implies that you have managed to successfully tackle the infamous Marestail/Horsetail?! Thanks again for your feedback Roy. Kind regards, Libby

Posted 2 months ago

“Product I ordered arrive in a reasonable time, but not the quickest. The weed killer I ordered was highlighted following an internet search for a specific weed that needed something stronger that domestic sprays. When I received the product it said for use in boom sprayer only, not what I wanted. After going back and looking on the web site this was stated at the bottom of the info, but like lots of people, I never go that far when ordering as it ticked what I wanted before then. What I couldn't then find was the explanation of why I should not use it in a hand sprayer. If this was really important it should have been stated and explained as a prominent warning, not lost in the blurb. So my comment is if you have a web-site that general public order from, explain everything clearly.”

Helpful Report

Posted 7 months ago

Hi Neil, Sincere apologies that you didn't feel this was highlighted well enough. The application advisories come from their approvals - The Kurtail Evo has the approval for a boom spray application, where the Kurtail Lawn has the approval for a hand-held application, for example - knapsack, pressure sprayer etc. If you happen to have any question of this nature, please be assured our friendly team are reachable on 01778 394 052, Monday to Friday 8.30am to 5pm and would be more than happy to help. I hope this helps. Kind regards, Progreen

Posted 7 months ago

“Went to do my Pa1 spraying test. Over a week now and still waiting for my exam module to come through. Bit disappointed as this wasn't made clear when paying for it. I understand they're a 3rd party but when days have been taken off to do the exam for work and no sign of said exam, but frustrating not knowing where you stand with it.”

Helpful Report

Posted 9 months ago

Hi there, Could you pop us an email with some further information on the above please? Examination registrations tend to take place within 24hours of registering, so this may suggest an issue in the background. Without the candidates information I'm unfortunately unable to address this for you, please feel free to call on 01778 394 052 or email on info@progreen.co.uk & we'll ensure this is looked at with our training manager in order to offer a resolution. Kind regards, Progreen

Posted 9 months ago

“I sent an enquiry on 16th, with follow up on 19th regarding the goods delivered. I have had no reply! I had to phone to progress this, and I then quickly got the answer that I was looking for. Therefore my one star review has become three stars.”

Helpful Report

Posted 11 months ago

Hi Kenneth, I believe my colleague has this in hand for you, could you confirm the matter has now been dealt with please? Apologies for the delay in getting back to you - our peak season can carry a 7 day response time with regards to emails due to the sheer number our team receive daily. Please do let us know if there's anything more we can do to help. Kind regards, Progreen

Posted 11 months ago

“Products seem fine, but we have not been able to use yet, due to them not being delivered in the selected timeframe. However the customer service has seemed very poor as we paid for next day delivery on a Wednesday and the items did not arrive until the following week, but have not been able to get a response to any of my numerous emails about this.”

Helpful Report

Posted 11 months ago

Thank you for your feedback, and we're sorry to hear about your experience. We’re already investigating the issue you’ve raised and have taken steps to resolve this. We appreciate you bringing this to our attention and are working to make sure it doesn’t happen again. Kind regards, Progreen

Posted 11 months ago

“Have contact yourselves to ask for instructions on how to use, was told up to 7 days for a reply……still waiting!”

Helpful Report

Posted 11 months ago

Hi Jackie, I've just tried giving you a call, sorry we missed you! Huge apologies for the delay on this one - i believe my colleague had tried contacting you early last week but this may not have been followed up so our sincere apologies. Please refer to my voicemail with regards to dilution rates and of course if you have any further questions, don't hesitate to call us. I hope this helps. Kind regards, Progreen

Posted 11 months ago

“Ordered 2 products. Order arrived with right quantity but 1 product was wrong. Sent email asking what to do. No reply. Resent email again a week or so later. No reply. Called and eventually got through and problem was quickly resolved. Thank you”

Helpful Report

Posted 1 year ago

Hi Kenneth, thank you for your review and feedback. I am glad to hear your issue was resolved, and apologise for the initial delay you faced. I will pass this onto the relevant team as we are always looking to improve our service. Kind Regards, ProGreen

Posted 1 year ago

“I've had this before, but this batch does seem to do the job as quickly as my first batch.”

Helpful Report

Posted 1 year ago

Hi Barry, thanks for your review. May I ask what product you are referring to please? Kind Regards

Posted 1 year ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,754 reviews