WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.69

4.7 Rating 4,049 Reviews

93 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 4,049 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 26th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The despatch of the grass seed was delayed and arrived well over a week from ordering. We had hoped to sow the seed before going away but the seed didn’t arrive in time. The packaging was torn and bashed and open to the elements when our neighbours found it at the back of the house.”

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Posted 22 hours ago

“Ordered a 5kg bag of grass seed and it took them 9 days to deliver it!”

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Posted 1 day ago

Hi, Thank you for your feedback. We're very sorry to hear that your grass seed took longer than expected to arrive. While we do state a 3-5 working day delivery timeframe on our website, a 9-day wait is certainly longer than we would have wanted. Unfortunately, we experienced some disruption with carrier collections during this period, which led to delays for a number of orders leaving our warehouse. We appreciate that this is frustrating, particularly when you're keen to get started with your lawn project. Please accept our apologies for the inconvenience caused, and thank you for your patience. Kind regards, ProGreen

Posted 20 hours ago

“Product not received in time, issues with delivery”

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Posted 6 days ago

Hi Julie, I'm sorry to hear that you've had a disappointing experience with your order. I can see that your order was delivered within the advertised 3-5 working day timeframe. However, having reviewed the correspondence with our team, I understand that the delivery unfortunately arrived after your contractors were due on site, and I appreciate how frustrating that must have been. For any future orders that are time-sensitive, we do offer next day delivery options on our website, which may help ensure products arrive when needed. Thank you for your feedback, and I hope this helps clarify the situation. Kind regards, ProGreen

Posted 6 days ago

“I’m not professional enough to use most of this time sent me leather jacket repellent to be kept in fridge lucky I was in when delivered , could have been away didn’t inform of when it arrives”

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Posted 1 week ago

“None of the orders I have placed have been shipped in the 3 to 5 business days. I have always had to phone up on day 4 or 5 to prompt it to be shipped.”

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Posted 1 week ago

“Sorry i am unable to review because as yet there is no evidence of any of the grass seed becoming grass, delivery and packaging was excellent”

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Posted 2 weeks ago

“Order process online was straightforward. However despite my full address being added, your system must have deleted the house name. As a result the local sorting office held on to it for a whole week before I investigated and notified of the problem. After that the address was updated and the order was delivered the following day.”

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Posted 2 weeks ago

“Good but slow delivery”

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Posted 3 weeks ago

“Communication is very poor, especially for delivery information.”

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Posted 1 month ago

Hi there, Apologies for what sounds like a negative experience here, please could you get in touch regards the issue you experienced? You should have had notification from ourselves of despatch, then once the parcel has been scanned by our courier, you should then be informed of every stage with our courier. In light of this, I'd like to look into why this may not have happened. I hope this helps, ProGreen

Posted 1 month ago

“My order arrived loose in the box and the 3 bottles of K plus have different weights. The bag they were in was wet and the cardboard box had a damp patch. Obviously these bottles are not water tight.”

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Posted 1 month ago

“Not used yet so nothing to report”

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Posted 1 month ago

“Disappointing that there is no guide on how much of the solution to use when using for a garden. Is it half a teaspoon or a whole one in a two gallon watering can…”

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Posted 3 months ago

Hi Alex, We're sorry you have been disappointed with the information you received regarding product usage. Please feel free to get in touch with us via info@progreen.co.uk so that we can advise further and help future customers get it right :) Thanks ProGreen

Posted 3 months ago

“This is the first time that I've purchased from you since you moved from Bourne and I'd found the product selection/packing/release to courier was problematic. At the point of purchase it was not made clear when I might expect to receive the goods. The courier was fine but ..... I received the order some days after I was expecting it. Customer service on checking delivery was somewhat "off-hand" & seems on the whole to have degenerated. Although my purchases have been occasional I have been purchasing from you for many years.”

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Posted 3 months ago

Hi Mr Offer, Apologies for what sounds like a negative experience on this one. Your order was dispatched on the 3rd working day from being placed, whilst this falls within our advised time frame of 3-5working days, I appreciate that when compared to our out-of-season delivery time frame, this can feel slower than usual. Apologies again, we really appreciate your feedback. ProGreen

Posted 3 months ago

“Quality and price of my order was good, ordering was straight forward but there was no notification that the order had been depatched or was on it's way, likewise we had no notification the delivery had been made, there was no-one here to take delivery or sign for the delivery, we only knew it was here when we found the box in one of out outside loo's, we have no idea how long it had been there, but it was probably a few days. I found all this surprising as the box contained a commercial knapsack sprayer and some very strong herbicide.”

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Posted 4 months ago

Hi Mark, Our sincere apologies for the negative delivery experience here. We have noted your feedback and will be sure to raise this with our courier. Apologies again, I hope this helps. ProGreen

Posted 3 months ago

“Sent the wrong product. This review is asking me to comment on yet another product I haven’t ordered hence three stars but I have no idea. When I emailed the reply came from an AI robot promising it would be sorted shortly. Almost four days later there has been no contact and absolutely nothing has happened. I will phone and try to speak to a human being to get this resolved.”

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Posted 4 months ago

Hi there, Apologies for what sounds like a negative experience here. This should now have been resolved for you; I'm unable to verify, given the anonymous nature of your review. Please could you get in touch regarding the issues you've experienced? Thank you, apologies again. ProGreen

Posted 3 months ago

“Received a product not as described in the quotation. Received an AI automated response to my query about the wrong product being sent, but never received a follow-up from customer services.”

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Posted 4 months ago

“I am plkeased with the product, but it took a long time for it tarrive, and phonecalls were handled by a rather stupid bit of artifical intelligence”

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Posted 4 months ago

“Unable to comment as product not used yet”

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Posted 4 months ago

“Not used the product yet.”

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Posted 4 months ago

Hi there, Thanks for your feedback, we're confident you'll love our Kurtail Evo! ProGreen

Posted 4 months ago

“Grass seed appears good quality, but the delivery took far too long which meant I missed the ideal opportunity to overseed my garden. If the delivery time improved then I would give a 4/5 review.”

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Posted 4 months ago

Hi Paul, Thank you for your feedback. We completely understand your frustration regarding your order, and we sincerely apologise for the inconvenience caused. Please be assured that this is not the standard of service we aim to provide at ProGreen. Unfortunately, during early April we experienced some operational delays, which have now been fully resolved. We appreciate your patience and understanding, and we hope this helps clarify the situation. Kind regards, ProGreen

Posted 4 months ago

WCF Ltd T/A Progreen is rated 4.7 based on 4,049 reviews