WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.75

4.8 Rating 3,467 Reviews

95 %

of reviewers recommend WCF Ltd T/A Progreen

4.8

Based on 3,467 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 29th June 2025

Alan

WCF Ltd T/A Progreen 5 star review on 11th June 2025

Gillian

WCF Ltd T/A Progreen 5 star review on 23rd May 2025

Martin A

WCF Ltd T/A Progreen 5 star review on 11th May 2025

Graham P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I was very disappointed after hearing nothing back over a week from placing my order , I rang to see what was going on, to be told you had ran out, and was waiting for more, feel I should have been informed, as really needed it and would have order from somewhere else, Bit to give credit to the guy on the phone he was friendly but told me it would be some time the next week Kind regards”

Helpful Report

Posted 2 weeks ago

Hi there Stephen, We endeavor to keep all of our customers informed with the progress of their order, should there be a delay. I can see a colleague of mine had left you a voicemail 06/06 so our sincere apologies if this hadn't made it to you. I'm pleased to see that this order has now made it you, I hope this helps. Kind regards, Progreen

Posted 2 weeks ago

“I ordered the wrong stuff 😔 Needed the moss killer not the cleaner. Can I return please”

Helpful Report

Posted 1 month ago

Hi Sylvia, I will pass this onto the team. If you would like to give us a call on 0330 165 5568 or email info@progreen.co.uk to discuss please. Kind Regards, ProGreen

Posted 1 month ago

“I made a purchase on the 1/05 and was given an invoice saying dispatch on the 1st. Then on the 7th I sent an email asking about the delivery, I am still waiting for a response. On the 8th I rang the company to ask and I was informed that my order was dispatched the day before so should be with me that day or the following day. It's now 11th and as yet I'm still waiting.”

Helpful Report

Posted 1 month ago

Hi Carl, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen

Posted 1 month ago

Dear Carl, we do apologise your parcel hasn’t been delivered. Looking at your customer record, the parcel was dispatched however no further scans have been made with the courier. After speaking with a member of the team today, they have raised a replacement order to leave us today and this will be delivered tomorrow. A separate email will be sent to you with the tracking information that will be available to you.

Posted 1 month ago

“Ordered a soil sample kit that never cameSubmitted a 2nd end of march, no reply by may. Sent a evmail to info@ no reply, phoned up twice and finally got through. Was told sorry we have the results someone will contact you soonest, 36 hrs later no response so called again and got the results later Expect to wait on the phone, dont expect a reply to the info@ e mail”

Helpful Report

Posted 1 month ago

Hi Dan, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen

Posted 1 month ago

Dear Dan, we do sincerely apologise for the delay in getting your soil analysis and results to you. Looking at your customer record, we can see these were sent via email to you on 7th May, along with the treatment plan. We’ll ensure the Agronomist gives you a call just to follow up and ensure you have received these successfully.

Posted 1 month ago

“Order was incomplete and said rest would follow. I contacted customer service through chat on website and no-one has got back to me. Used them in the past but very disappointed with the service this time.”

Helpful Report

Posted 2 months ago

Hi Kevin, sorry to hear this. I will pass this onto our team and get back to you with a response. Apologies again.

Posted 2 months ago

“Item out of stock. Emailed no response Called to be told out of stock. They could of said weeks past and I lost the opportunity to use the chemical when scaffoilding in place. Wont be back much better suppliers”

Helpful Report

Posted 3 months ago

Hi Christopher, sorry to hear about this. I believe there was an issue with the website that we should've picked up earlier. I will pass these concerns onto the team - if there is anything else we can do in the meantime please get in touch. Apologies again.

Posted 2 months ago

“Ordered on 21/03/25, had to telephone 27/03/25 to chase as no despatch notification received and told it would be despatched that day, finally sent 28/03/25 and delivered 31/03/25.”

Helpful Report

Posted 3 months ago

Hi Michael. Sorry to hear you faced these inconveniences and these delays. I will pass these concerns onto the relevant team. If there is anything more we can do to help please get in touch. Kind Regards, ProGreen

Posted 3 months ago

“Unfortunately very poor experience of communication regarding delivery. Delivery took over 10 days and I had to email twice and call 3 times to get updates. This included a guaranteed next day delivery that didn't turn up and again, no notification. When I called to chase the next day, i was informed it was damaged in transit and was being repalletised. I was assured there was absolutely no damage to the stock itself. Sadly this turned out to be incorrect and every single bag (over 20 bags) had a tear in it. Very poor when I specifically ordered (and paid extra for) the weight to be delivered in 20kg bags rather than a ton bag, so they could be stored outside under cover. This isn't possible when the bags are torn.”

Helpful Report

Posted 3 months ago

Hi Megan, sorry to hear about this. I will pass these issues onto the relevant team. If there is anything we can do to make amends please get in touch. Apologies again, ProGreen

Posted 3 months ago

“Still waiting for delivery after two weeks 🤨”

Helpful Report

Posted 3 months ago

Hi Murray, sorry to hear this. I will chase this order up for you. Apologies again. Kind Regards, ProGreen

Posted 3 months ago

“unfotunately I was very dissapointed due to the fact that the product I orded was delivered to the wrong address.”

Helpful Report

Posted 7 months ago

Hi Michael, sorry to hear this. Although this sounds like it was potentially an issue on the delivery service end, if there is anything we can do please get in touch. Kind Regards, ProGreen

Posted 6 months ago

“I bought my item and it came with a £10 delivery charge and delivery time was a week but went over the week. I also bought weed killer off eBay on the same day with free next day delivery. I know who’s service I will be using again and who’s I won’t. Such a poor service with progreen.”

Helpful Report

Posted 9 months ago

Hi Ryan, thank you for your feedback. Some of our products can be more expensive and take longer to deliver as they require special care when in transit. We apologise for any inconvenience you may have faced. Kind Regards, ProGreen

Posted 9 months ago

“Ordered but did not arrive, contacted them and was told product re-ordered, then contacted as no stock so changed and refund needed. Revised order arrived but refund still not in my bank.”

Helpful Report

Posted 10 months ago

Hi Simon, sorry to hear this has occurred. I hope this has now been sorted? If not please contact us: 0330 165 5568. Kind Regards, ProGreen

Posted 9 months ago

“Perhaps its me, but on mixing the weedkiller with the recomeded water spray, the solution crysalised and cloged the nozel on my sprayer, had to us a small brush to apply it to the weeds”

Helpful Report

Posted 10 months ago

Hi John, sorry to hear this. What product is this review in relation to please? We will pass your concerns onto the relevant team. Kind Regards, ProGreen

Posted 9 months ago

“This product claims to kill speedwell. I have used it twice now following all instructions and it has not worked on the speedwell in my lawn. Expensive waste of money.”

Helpful Report

Posted 1 year ago

Sorry to hear this, please get in touch at 0330 165 5568 if you wish to discuss this matter further. Kind Regards, ProGreen team

Posted 11 months ago

“took a very long time for products to arrive had to contact twice very nice to talk though, i was promised order the next day still didnt arrive a week later had to chase again not good !!!”

Helpful Report

Posted 1 year ago

Hi Iain, sorry to hear you have faced such inconvenience. Thank you for your feedback, we will take this on board for the future. Kind Regards, ProGreen team

Posted 11 months ago

“The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.”

Helpful Report

Posted 1 year ago

Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team

Posted 11 months ago

“Non-existent customer support.”

Helpful Report

Posted 1 year ago

Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team

Posted 11 months ago

“Having ordered the product on the 8th March 2024 and follow-up enquiry on the 18th March I was advised that it was to be delivered on the 20th. I received an email from Dpd on the 19th staing that they were expecting my parcel and would update when received. They emailed on the 21st stating they would attempt delivery, however, they were unable to to deliver it and finally deposited it at a collection point on the 22nd - meaning that I now had to travel there to collect it. 14 days to deliver any item is unacceptable but particularly when it was stated next day.”

Helpful Report

Posted 1 year ago

Hi Stephen, thank you for your review and your feedback. We are sorry you have faced such delays and inconvenience, we will take this on board for the future. Kind Regards, ProGreen team

Posted 11 months ago

“No communication to tell me my eco were waiting for a drill Supposed to be 3 2 5 day delivery took two three weeks and two phone calls”

Helpful Report

Posted 1 year ago

Hi Lee, thank you for your feedback and we apologise for any delays you may have faced. We will take this into consideration for the future. Kind Regards, ProGreen team

Posted 11 months ago

“This review is based on my latest experience with ProGreen - my order took over two weeks to arrive, during which time there was no communication from ProGreen and no response to an email sent requesting a delivery date. Payment of £800 was taken upfront, which I don’t mind if delivery is made in a reasonable timeframe. If awaiting stock this should be made clear on the website and payment taken upon despatch.”

Helpful Report

Posted 1 year ago

Hi Ross - thank you for your feedback and we apologise for any delays you may have faced. We will take this into consideration for the future. Kind Regards, ProGreen team

Posted 11 months ago

WCF Ltd T/A Progreen is rated 4.8 based on 3,467 reviews