WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.74

4.7 Rating 3,549 Reviews

94 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great . But delivery was terrible again ! Wrong size truck. Couldn’t get under low bridge had to walk pallet through village then couldn’t get the trolley down to the farm yard . We were meant to have twelve . Only 10 were delivered and one sack delivered ruptured . More photos to follow”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you for the attached photo's, they're super helpful in allowing us to action replacements & address these concerns with our couriers. I will ask a member of our customer service team to get in touch to action this for you. Apologies again, I hope this helps. Kind regards, Progreen

Posted 1 month ago

“Delivery took 11days”

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Posted 1 month ago

Hi there, Our sincere apologies for the delay in receiving your order. I can see a colleague of mine has had to pick this up for you to get a replacement out following a loss in transit, I appreciate how frustrating this can be so we completely understand the above feedback. When we come across these unfortunate circumstances, we endeavor to pick up these mishaps and offer resolution in a timely manner so I'm hopeful you also feel that this was the case here. I hope this helps. Kind regards, Progreen

Posted 1 month ago

“As I am still waiting for my order I cannot really comment”

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Posted 1 month ago

Hi there Peter, Apologies for the delay on this one, this looks to have been caught up with the courier. I have arranged a re-delivery request for you in the hope this prompts delivery in the next 1-2 days. I will continue to monitor this and If i encounter any further issues I will be sure to give you a call. I hope this helps. Kind regards, Progreen

Posted 1 month ago

“The service from you was good but your delivery service from DX was terrible. I waited over a week for my delivery and had to give three different addresses in so that it would get delivered but the previous week my order come straight away very bad service from them.”

Helpful Report

Posted 1 month ago

Hi David, Terribly sorry that this delivery has tainted your experience with us, we don't actually use DX services but having tracked your order, it does look to have been effected by our couriers recent merge with another provider. This had offered some delays to outstanding deliveries so I can only apologize that your order was effected quite so much. I can assure you that the IT issue originally experienced is being actively resolved as we speak so this should not happen again. Apologies again, I hope this helps. Kind regards, Progreen

Posted 1 month ago

“I tried the product recomended by the ProGreen staff member on my London lawn. It has been a couple of weeks, and the visual result seem ok'ish. I mixed with water to the desribed ratio, and aplied three time every two to three days. After the second spray, I took images and a video. I sent it to Progreen, to get more advice, as the larger leafed weeds seemed to be imune to the product. I got no reply, so with try another company. I communicated via email and phone”

Helpful Report

Posted 2 months ago

Hi there Joseph, Our sincere apologies for the confusion in communication here, having searched your email address - i can't actually locate an email from yourself. Our sincere apologies for the inevitable inconvenience. With reference to the issues you're experiencing with these weeds, the larger weeds are likely to have been unaffected due to their growth stage. Weeds are much more susceptible to treatment when they are in an active period of growth. Some of these taller, flowered weeds will no longer be in an active stage of growth as they are already established. With reference to some of the smaller weeds - whilst you should still see the benefit from the Kurtail Lawn, this will also be relatively limited due a lack of growth in the conditions displayed. The ground looks to be very dry and therefore won't allow these weeds to reach the optimum growth rate for treatment. Apologies again that you haven't seen the result you're looking for, we'd be more than happy to arrange a call with one of our technical advisors to devise a plan for you? Kind regards, Progreen

Posted 1 month ago

“Hi I was very disappointed after hearing nothing back over a week from placing my order , I rang to see what was going on, to be told you had ran out, and was waiting for more, feel I should have been informed, as really needed it and would have order from somewhere else, Bit to give credit to the guy on the phone he was friendly but told me it would be some time the next week Kind regards”

Helpful Report

Posted 3 months ago

Hi there Stephen, We endeavor to keep all of our customers informed with the progress of their order, should there be a delay. I can see a colleague of mine had left you a voicemail 06/06 so our sincere apologies if this hadn't made it to you. I'm pleased to see that this order has now made it you, I hope this helps. Kind regards, Progreen

Posted 3 months ago

“I ordered the wrong stuff 😔 Needed the moss killer not the cleaner. Can I return please”

Helpful Report

Posted 5 months ago

Hi Sylvia, I will pass this onto the team. If you would like to give us a call on 0330 165 5568 or email info@progreen.co.uk to discuss please. Kind Regards, ProGreen

Posted 5 months ago

“I made a purchase on the 1/05 and was given an invoice saying dispatch on the 1st. Then on the 7th I sent an email asking about the delivery, I am still waiting for a response. On the 8th I rang the company to ask and I was informed that my order was dispatched the day before so should be with me that day or the following day. It's now 11th and as yet I'm still waiting.”

Helpful Report

Posted 5 months ago

Hi Carl, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen

Posted 5 months ago

Dear Carl, we do apologise your parcel hasn’t been delivered. Looking at your customer record, the parcel was dispatched however no further scans have been made with the courier. After speaking with a member of the team today, they have raised a replacement order to leave us today and this will be delivered tomorrow. A separate email will be sent to you with the tracking information that will be available to you.

Posted 5 months ago

“Ordered a soil sample kit that never cameSubmitted a 2nd end of march, no reply by may. Sent a evmail to info@ no reply, phoned up twice and finally got through. Was told sorry we have the results someone will contact you soonest, 36 hrs later no response so called again and got the results later Expect to wait on the phone, dont expect a reply to the info@ e mail”

Helpful Report

Posted 5 months ago

Hi Dan, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen

Posted 5 months ago

Dear Dan, we do sincerely apologise for the delay in getting your soil analysis and results to you. Looking at your customer record, we can see these were sent via email to you on 7th May, along with the treatment plan. We’ll ensure the Agronomist gives you a call just to follow up and ensure you have received these successfully.

Posted 5 months ago

“Order was incomplete and said rest would follow. I contacted customer service through chat on website and no-one has got back to me. Used them in the past but very disappointed with the service this time.”

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Posted 6 months ago

Hi Kevin, sorry to hear this. I will pass this onto our team and get back to you with a response. Apologies again.

Posted 5 months ago

“Item out of stock. Emailed no response Called to be told out of stock. They could of said weeks past and I lost the opportunity to use the chemical when scaffoilding in place. Wont be back much better suppliers”

Helpful Report

Posted 6 months ago

Hi Christopher, sorry to hear about this. I believe there was an issue with the website that we should've picked up earlier. I will pass these concerns onto the team - if there is anything else we can do in the meantime please get in touch. Apologies again.

Posted 6 months ago

“Ordered on 21/03/25, had to telephone 27/03/25 to chase as no despatch notification received and told it would be despatched that day, finally sent 28/03/25 and delivered 31/03/25.”

Helpful Report

Posted 6 months ago

Hi Michael. Sorry to hear you faced these inconveniences and these delays. I will pass these concerns onto the relevant team. If there is anything more we can do to help please get in touch. Kind Regards, ProGreen

Posted 6 months ago

“Unfortunately very poor experience of communication regarding delivery. Delivery took over 10 days and I had to email twice and call 3 times to get updates. This included a guaranteed next day delivery that didn't turn up and again, no notification. When I called to chase the next day, i was informed it was damaged in transit and was being repalletised. I was assured there was absolutely no damage to the stock itself. Sadly this turned out to be incorrect and every single bag (over 20 bags) had a tear in it. Very poor when I specifically ordered (and paid extra for) the weight to be delivered in 20kg bags rather than a ton bag, so they could be stored outside under cover. This isn't possible when the bags are torn.”

Helpful Report

Posted 6 months ago

Hi Megan, sorry to hear about this. I will pass these issues onto the relevant team. If there is anything we can do to make amends please get in touch. Apologies again, ProGreen

Posted 6 months ago

“Still waiting for delivery after two weeks 🤨”

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Posted 6 months ago

Hi Murray, sorry to hear this. I will chase this order up for you. Apologies again. Kind Regards, ProGreen

Posted 6 months ago

“unfotunately I was very dissapointed due to the fact that the product I orded was delivered to the wrong address.”

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Posted 10 months ago

Hi Michael, sorry to hear this. Although this sounds like it was potentially an issue on the delivery service end, if there is anything we can do please get in touch. Kind Regards, ProGreen

Posted 9 months ago

“I bought my item and it came with a £10 delivery charge and delivery time was a week but went over the week. I also bought weed killer off eBay on the same day with free next day delivery. I know who’s service I will be using again and who’s I won’t. Such a poor service with progreen.”

Helpful Report

Posted 1 year ago

Hi Ryan, thank you for your feedback. Some of our products can be more expensive and take longer to deliver as they require special care when in transit. We apologise for any inconvenience you may have faced. Kind Regards, ProGreen

Posted 1 year ago

“Ordered but did not arrive, contacted them and was told product re-ordered, then contacted as no stock so changed and refund needed. Revised order arrived but refund still not in my bank.”

Helpful Report

Posted 1 year ago

Hi Simon, sorry to hear this has occurred. I hope this has now been sorted? If not please contact us: 0330 165 5568. Kind Regards, ProGreen

Posted 1 year ago

“Perhaps its me, but on mixing the weedkiller with the recomeded water spray, the solution crysalised and cloged the nozel on my sprayer, had to us a small brush to apply it to the weeds”

Helpful Report

Posted 1 year ago

Hi John, sorry to hear this. What product is this review in relation to please? We will pass your concerns onto the relevant team. Kind Regards, ProGreen

Posted 1 year ago

“This product claims to kill speedwell. I have used it twice now following all instructions and it has not worked on the speedwell in my lawn. Expensive waste of money.”

Helpful Report

Posted 1 year ago

Sorry to hear this, please get in touch at 0330 165 5568 if you wish to discuss this matter further. Kind Regards, ProGreen team

Posted 1 year ago

“took a very long time for products to arrive had to contact twice very nice to talk though, i was promised order the next day still didnt arrive a week later had to chase again not good !!!”

Helpful Report

Posted 1 year ago

Hi Iain, sorry to hear you have faced such inconvenience. Thank you for your feedback, we will take this on board for the future. Kind Regards, ProGreen team

Posted 1 year ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,549 reviews