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WCF Ltd T/A Progreen Reviews

4.8 Rating 3,467 Reviews
95 %
of reviewers recommend WCF Ltd T/A Progreen
4.8
Based on 3,467 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Anonymous
Anonymous  // 01/01/2019
Finally got my results back after a month of waiting. I don't mind waiting the time, if the website had stated it would take this long. Communication via email and Facebook...nil (no response after sending a few). If you do need to make contact pick the phone up and call them. Very quick to answer the phone, Once speaking with someone service was good, any questions or queries I had about my results were answered and explained very well. Would use again for soil test, results very precise and detailed. When speaking to a nice lady on the phone she explained the samples can be more than 3 weeks just at the labs, and may be they should change the website to explain the delay can be alot longer. I would be happy to wait the time, as long as I know.
Helpful Report
Posted 1 month ago
Hi Katie, Thank you very much for your kind words, I can only apologize for the fall down in communication on your wait for these results to come in to us for interpretation. You're most welcome for the assistance regarding this analysis, our agronomists are always more than happy to help with any technical queries you might have. Thank you again, appreciate your patience. Progreen
Posted 1 month ago
1st delivery got lost, no reply to my emails. After call they said sorry we resent for friday, sent email after still not received. One phone call later en next day delivery, this can happen, just unlucky, normaly works verry well.
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Posted 1 month ago
Hi, I will chase this up for you with the team and get back to you asap. Apologies for the delay and inconvenience. Kind Regards, ProGreen
Posted 1 month ago
Hi there Lex, Terribly sorry for the inconvenience on this one! this doesn't look to have had a scan since leaving our warehouse. I have an investigation raised for the location of this parcel with our courier, however this can take around 10 working days to reach an outcome for you. On this basis i have processed a replacement for you on an express 24 hour delivery. Our apologies once again for the delay in getting this sorted for you, rest assured your order will be with you tomorrow. I hope this helps. Progreen
Posted 1 month ago
The product is effective against the horse tails weed. Use as described on the packaging. Quick delivery and product shipped safely.
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Posted 1 month ago
Great to hear, Liam! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 month ago
Have used this product many times and found the delivery to be very quick. However, unfortunately this last order failed to meet my previous expectations. Despite sending X2 emails to chase up delivery timescales, I didn't receive a response. When I telephoned, I was told there was a backlog and my order appeared to have gone astray and would be replaced. Unfortunately this meant I had to wait over 2 weeks from placement of the order until delivery. The company didn't deliver on customer service this time which is a huge disappointment.
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Posted 1 month ago
Hi - sorry to hear about this. I will pass this onto our relevant team as this experience would fall below our expected standards. Apologies again for the delay. Kind Regards, ProGreen
Posted 1 month ago
Happy with products and service as usual. A little disappointed that I had to call to find out where the delivery was as usually delivered in 2/3days. Delay was due to you not having the wild flower seeds for bees, however this was resolved by you sending a replacement. There was obviously a misunderstanding somewhere as for a replacement I was going to get was a 4 to 1 mix as a replacement (the 4 being grass seed). This was for an experiment in the corner of a paddock so have used anyway, but just felt I had to point out it wasn't a good like for like replacement. I'll have to make sure I ask more questions next time. Regards Julian
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Posted 1 month ago
Hi Julian. Thank you for your feedback, it is much appreciated. I understand your frustrations and apologise for any inconvenience you may have faced. I will pass this feedback onto the team. Kind Regards, ProGreen
Posted 1 month ago
Very quick delivery would have been good to be told what day it may have been delivered ,just have to wait to see if product works
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Posted 2 months ago
Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen
Posted 2 months ago
Order processed smoothly. Well packaged.High quality product. Would have welcomed delivery status and tracking updates.
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Posted 2 months ago
Thank you for your positive review, and your feedback. It is much appreciated and will pass this on. Kind Regards, ProGreen
Posted 2 months ago
I received my order of Envy and there was an issue but customer services dealt with it satisfactorily. Thank you
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Posted 2 months ago
Hi Hannah, thank you for your review and glad to hear the initial issue was dealt with. Kind Regards, ProGreen
Posted 2 months ago
St what is happening.aff are well informed technically and good to deal with generally. When it comes to shipping the new name - not Progreen - makes one wonder what is happening.
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Posted 2 months ago
Hi - thank you for your review. Would you care to expand on the second part a bit more please? Kind Regards, ProGreen
Posted 2 months ago
Generally very helpful and efficient but it would be good practice to let customers know if their order is not going to be sent promptly because they are waiting for stock to arrive
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Posted 3 months ago
Thank you for your review and feedback, it is much appreciated. I will pass this onto the team.
Posted 3 months ago
Delivery of kurtail made on time and well packaged
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Posted 4 months ago
Hi Anthony, great to hear. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 4 months ago
As always I manged to find the products that I needed at a competitive price, it wasn't until I read how much extra you charged me just to send my order to the Scottish Highlands that I felt a little disappointed, I guess in the future I will have to spend more time scrolling through different Internet companies looking for better total price.
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Posted 6 months ago
Hi Gary, thank you for your review. I am sorry the delivery charges may have left you disappointed - I will pass this onto the relevant team. Please note it is stated in our delivery policy and FAQ's that delivery charges may vary depending on postcode. Kind Regards, ProGreen
Posted 6 months ago
Delivery, timing and packaging excelent as normal. I have tried a number of new products New Way weed spray on the advice of progreen to combat Liverport and SB plant invigorator to help with whitefly in the greenhouse and because of that I cannot use them until 2025 the jury is still out regaring their effectiveness. I have also tried a new weed spray Gallop Hi - Aktiv Amenity as I needed something stronger. I will review all at a later date in 2025.
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Posted 7 months ago
Hi Stewart. Thank you very much for your positive review - it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Excellent product, quick delivery 👍
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Posted 8 months ago
Hi Oliver, thanks very much for your positive review - it is much appreciated! Kind Regards, ProGreen
Posted 8 months ago
Wanted to clear some land with a lot of brambles I applied one dose which didn’t seem to do much However applied a second dose and and it’s done the job brambles have withered and died
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Posted 9 months ago
Hi Michael, great to hear! Thank you for your review. Kind Regards, ProGreen
Posted 9 months ago
Very timely service and delivery, but half if the order was picked wrongly when sent to the courier. After a phone call it was sorted though very easily w8th a return and re delivery.
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Posted 9 months ago
Hi Graham. Thank you for your review and feedback. We apologise for any inconvenience. Kind Regards ProGreen
Posted 9 months ago
The only reason for a 4 star rating is possibly that our particulaly rather shallow soil depth is inadequate to allow sufficiently depth for root formation inplaces, Otherwise an excellent product.
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Posted 9 months ago
Hi Mike. Thank you for your kind review and your feedback - it is much appreciated. Kind Regards, ProGreen.
Posted 9 months ago
I ordered Algo Clear Pro to clean my block paving. I have used it in the past to clear mty roof and patio slabs. It is one of the best on the market. The problem arose with the delivery via UPS. I walked into the office and saw the van disappearing down the road. He had turned around on my brothers drive but had not delivered there. At that point no picture was available of where he could posibly have left it so I contacted UPS via their claim form. After knocking on several doors I eventually located where the driver had delivered it to. All this problem could have been avoided if he had put a note through my letterbox. I have used Progreen for several years and this is the first time that I have had a problem
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Posted 10 months ago
I haven’t used the product yet but the service was very good
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Posted 10 months ago
ProGreen was very good at shipping the order quickly and for dealing with my complaint about problems with delivery to expedite it. Would have got 5 stars but for using UPS who must rate as one of the worst couriers in existence and would prefer if they were no longer in existence so they wouldn't be used.
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Posted 10 months ago
WCF Ltd T/A Progreen is rated 4.8 based on 3,467 reviews