WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.79

4.8 Rating 3,175 Reviews

96 %

of reviewers recommend WCF Ltd T/A Progreen

4.8

Based on 3,175 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 5th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items that I ordered came as requested and came within what I considered a reasonable time.”

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Posted 1 month ago

“As a private 1st time customer, Good all round-prices&service. The only v slight criticism is not keeping updated on delivery dates ( had to ring ).”

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Posted 1 month ago

“Product arrived damaged ( likely in transit), but customer services were very helpful and sent a replacement out to me once stocks came in”

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Posted 1 month ago

“I am more than happy with the product and the process of buying and collecting however I did e-mail in a couple of queries and do not seem the have had any replies, its been a week or more and I have checked the junk folder.”

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Posted 1 month ago

“On-Line documentation very vlear, soil sampling pack arrived promptly, with clear instructions”

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Posted 1 month ago

“The carriage charge was expensive. The carrier was not known until late in the transaction. UPS has not been good in the past but delivered as the documentation and actually got a driver who wanted to help out the heavy goods into my house. The weather and time of the year have not allowed the moss killer and sprayer be tried out. I have no doubt that Progreen will help restore two acres of weed and moss to lawn over the the coming months.”

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Posted 2 months ago

“Ordering was easy, delivery reasonably prompt, with notifications from the carrier. Each if 6 bags was separately packed in a cuboidal cardboard box, not the easiest to carry especially as every box was broken. Probably better to label the plastic bags or pack each one in another bag the same shape and size for added protection. It's been far too wet to spread the calcifert yet”

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Posted 2 months ago

“Very good service for my order, but docked a star as still waiting for a reply to my email on another matter.”

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Posted 2 months ago

“I purchased the Rodent Management Course. I did this because I preferred learning online at my own pace and I liked the idea of studying to fit in with my diary. Attending a course would have used up precious daylight hours and been more expensive. I had trouble paying for the course, but that was fault as where I live, we always leave a space in a postcode. When purchasing the course ensure that you print your postcode with no space. I contacted progreen and they pointed me in the right direction and offered to take the payment over the phone if I experienced further problems. It went through perfectly when I removed the space. The course itself - I found it informative. I have used rodenticide for many years and so much of the information was known to me, however, there were areas that I was unaware of. The good parts - Being able to study in my own time. The price. The ability to rewind and take in information again. Links throughout to find further information if required. The negative parts - The AI voice was a bit monotonous and I would have preferred it if sections were narrated by different voices, even if they were AI generated. Overall, the couse was ideal for what I wanted. It certainly gave me the information required to pass the exam. The exam - I have to say that I am more agriculture than computer and so my trials might not apply to those that are computer literate, however, here was my experience. I needed to have Google and only use Safari, but instruction was good and that was overcome without issues. GDPR was always very well explained. Microphone - easy. Camera - easy. Showing ID - easy. Sharing the screen was a pain in the proverbial. I ended up using a tip put forward on a review and although it wasn't perfect, it got me to a point that I could work it out for myself. I think the problem is that when you go into settings and drop down menus, different computers and different programmes use their own words/phrases. In all honesty setting up the shared screen was harder than the exam (for me as a computer numpty) As I am very familiar with using rodenticide, I felt very confident heading in to the exam, but I had rather a shock. I expected the questions to be primarily about getting the job done legally and safely. In my particular questions (I presume they are randomly generated) I had quite a few questions about the legal side and the various bodies that have control over the various areas of the job. Even a question such as in which order the country, date and product number are printed on a label. I am not particularly academic and I found the exam quite a challenge. The main thing is that I passed first time, I never had to take time off from manual work, the price was good, I am very happy and would use online training again.”

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Posted 3 months ago

Hi John, Thanks for the very informative review! We are glad to hear that overall you found the course to be good and that it helped you to get qualified without losing a days work. We will of course pass on the feedback you have given to Lantra the course and assessment provider so they are aware of the negatives. Kind Regards, The ProGreen Team

Posted 3 months ago

“It arrived promptly but I haven’t used it yet do cant comment on how effective it is”

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Posted 5 months ago

Thanks for the review Simon.

Posted 5 months ago

“sent email got answer back quiet quick have not recieved order yet promised on 27.10.23 but did not arrive”

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Posted 6 months ago

Hi Clive, We are sorry to hear that you had not received you order by this date - if you have still not received your parcel, please give us a call on 01778 394052 and a member of our deliveries team will be able to help you track where it is. Thanks The ProGreen Team

Posted 6 months ago

“Great range of good value products. Website includes a host of useful information. Only had one problem over several years with a bag coming in unlabelled which we weren't comfortable using. Email reply received within 24 hours but unfortunately, it didn't solve our concern. Second suggestion....Would be nice to get a discount on delivery charges for orders with multiple products. Otherwise, all good.”

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Posted 7 months ago

Thanks for the feedback Andrew :)

Posted 7 months ago

“Quick to supply my order”

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Posted 7 months ago

Thanks for the review Maurice!

Posted 7 months ago

“easy to order, and products are very good, unlike some of the cheaper products available. the only negative is excessive postage costs.”

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Posted 7 months ago

Hi, Thanks for the feedback - unfortunately due to the types of products we sell such as the weed killers, we can only use certain couriers who have increased prices to us as a company to transport these ADR goods. As a business we do not make profit off of our delivery costs and it all goes straight to the courier company! Hope this clears up why the prices for delivery are what they are ! The ProGreen Team

Posted 7 months ago

“The package arrived wet, the SBK had leaked - faulty cap and poorly wrapped in a polythene bag that was not sealed properly. About a 1/4 was leaked. I emailed with photos and called the sales team and another was sent out to me. I have since used it on mares tail and it seems to be working!”

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Posted 7 months ago

Hi Stephen, Thanks for your review! We are sorry that your package arrived like this as this is not normal for us however sometimes it can happen once it gets in the hands of the courier. It's great to hear however that your second parcel arrived as it should and the SBK has started to work on your horsetail :) The ProGreen Team

Posted 7 months ago

“speedy service product appears to work”

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Posted 7 months ago

Thanks for the review David! The ProGreen Team

Posted 7 months ago

“Controls hard to kill weeds such as marestail and is easy to apply using a sprayer but diluting instructions could be clearer”

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Posted 9 months ago

Hi Leslie, Thanks for the feedback - if you ever need assistance when it comes to dilution don't hesitate to give us a call and one of our advisers will be happy to help! The ProGreen Team

Posted 9 months ago

“Great products at good prices. However, dealing with UPS delivery service is letting you down...too many emails sent to me when my items were delayed....then two delivered when told it would be the following day and three items left at a local shop....”

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Posted 9 months ago

Hi Michael, We are sorry to hear that the delivery company we use have let us down. Unfortunately due to the class of some of our products we have to use certain couriers. If you wanted to discuss this inconvenience further, please give us a call and we would be happy to help :) The ProGreen Team

Posted 9 months ago

“Despite Mare’s tail being a difficult weed to get rid of it’s amazing the difference since I started with Progreen. Solution is fairly easy to mix up ready for me to use with sprayer.”

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Posted 9 months ago

Hi Kate, Thanks for the review! We are glad to see that you are seeing the differences this product can achieve! The ProGreen Team

Posted 9 months ago

“We ordered sprayer nozzles which arrived after a week”

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Posted 1 year ago

WCF Ltd T/A Progreen is rated 4.8 based on 3,175 reviews