WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.71

4.7 Rating 3,722 Reviews

94 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Item never arrived after 3 attempts also refund never arrived after 8 days I'm still chasing my money back!!!!”

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Posted 3 weeks ago

Hi Darryl, Apologies for the confusion, this looks to have been delivered? Please could you advise a good time for a member of the team to get in touch? In the mean-time, I'll have a proof of delivery image sent over for you in the hope that this sheds some light on the items location for you. I hope this helps. ProGreen

Posted 2 weeks ago

“I was told my delivery would come next day, it eventually came 7 days late. I was told I would be refunded, that hasn’t arrived either”

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Posted 3 weeks ago

Hi Gary, It looks like standard delivery was placed with this order, unfortunately a standard delivery charge spans 3-5 working days whilst we're in our peak season. Next day delivery requires an express delivery payment that allows us to prioritise same-day despatch and informs our courier of the priority delivery. I can see that this was ordered on the afternoon of 6th March, and dispatched the morning of 7th of March, delivered on 9th March. Whilst this is a positive time frame and was on the earlier side of our advised 3-5 working day delivery date - i can appreciate the frustration this may have caused if the expectation was delivery next day, so our apologies if this wasn't clear enough. In terms of a refund, apologies for any confusion but we don't seem to have had notification of any refund request, could you advise a good time for a member of the team to get in touch please? We'd love to have this rectified for you and discuss further. I hope this helps. ProGreen

Posted 3 weeks ago

“Value for money and quick deliver”

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Posted 3 weeks ago

“Still awaiting my delivery?”

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Posted 3 weeks ago

Hi Peter, It looks like the incorrect address was input on your order when placing via the website, I'm sure you'll appreciate this can cause some delay. I can now see that a member of the team has been in touch and arranged a replacement order to come out to you. I hope this was helpful. Kind regards, ProGreen

Posted 2 weeks ago

“Very easy to deal with especially when PayPal gave them the wrong address! No problem with chasnging the delivery address. Haven't used the bottle of weedkiller that I bought from them but have used it in the past so know of its effectiveness.”

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Posted 3 weeks ago

“I looked online to find a company which could assist me with the training and assessment for the Rodent Management Qualification. I found the purchase of the course straightforward and easy to follow. Good depth of detail in the training provided, and the assassessment process was equally good.”

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Posted 3 weeks ago

“Abysmal communication, when asked for an update as to when goods would be despatched had a very vague reply of 'soon' when a second email was sent a few days later, there was no reply at all.”

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Posted 3 weeks ago

“Took a week to dispatch and charged a small fortune for delivery.”

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Posted 3 weeks ago

“Absolutely shocking service phone numerous times for my order to be told it’s sent out then to been sent back still waiting for a refund recommended you to a friend of mine these are exactly the same problems shocking”

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Posted 4 weeks ago

Hi Wesley, Our sincere apologies for the delay on this one, I can see my colleague has promptly actioned this refund for you. Please be assured that we operate on a 3-5 working day delivery throughout peak season, the delivery of your most recent order has been an unfortunately and isolated incident. Please call us on 01778 394 052, should you wish to place a second order - our customer service team would be happy to try and have this rectified for you. I hope this helps. Kind regards, ProGreen

Posted 4 weeks ago

“Ordered an electric sprayer and lance. Equipment excellent. Order qualified for free delivery according to their web site as value exceeded minimum value and weight did not exceed threshold of 15kg. Web site automatically charged me £17.99 as if weight exceeded 25kg and I was unable to change this charge. I proceeded with order as I believed this was a software fault and that I would be refunded. I sent two emails explaining this but received no response. I then telephoned to complain that I had not received a response. I was told the delivery charge was correct because the lance was an awquard shape. No mention of this on the web site. The box was 131cm long which is hardly an awquard shape and I have had orders where the length has exceeded this and have had either free delivery or a much reduced delivery charge. I am very disappointed with the attitude of the company in respect of how they handled my initial query and subsequent telephone conversation when no compromise was offered. This is a shame as the package appeared to offer good value.”

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Posted 4 weeks ago

Hi Gerald, Terribly sorry for the confusion here - we are charged a parcel surcharge by our couriers for anything over 1m. As mentioned, this parcel fell just over 1.3m with the shipping of the Matabi telescopic lance. Unfortunately, this surcharge is unavoidable and it must be priced as such. Our sincere apologies for the lack of communication on this, throughout peak season we aim to respond to customer emails within 7 working days - I'm unable to locate your original email however please accept our apologies if our response times fell short of this. I hope this offers some insight into why this charge is in place, we really appreciate your feedback. Kind regards, ProGreen

Posted 4 weeks ago

“Lady I spoke to on the phone was really great with advice for how to use the products”

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Posted 1 month ago

“Great product and advice if needed for the professional land carer or owner. Thank you. Best regards.Simon Shukman Town and country gardens and property owner.”

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Posted 1 month ago

“Recently used ProGreen to deliver a PA1&PA6 course for my team and I. What a fabulous service we received the trainer was flexible to our needs and learning speeds, was knowledgeable, approachable and guided us all to success. Would highly recommend.”

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Posted 1 month ago

“Have used A1Lawn for years with a great experience, really quick dispatching. Not any more. I had to email twice to get an update and even then it wasn’t very useful. Would I use again? Maybe not”

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Posted 1 month ago

Hi Jack, Apologies for the delay you experienced in comparison to previous orders. Could you confirm for me please which order this might relate to? I can see that your most recent order with us was dispatched & delivered within 3 working days of the order being placed. If i can locate the order in question, I should be able to offer some reassurance in way of a reason behind this delay and confirm that steps have been taken to avoid any future occurrence. Kind regards, ProGreen

Posted 1 month ago

“I booked and did a livestock movement test to allow me to movesheep in my trailer. They didn't do anything with the test pass, just ignored it. So I spent a lot of money and took the test and it was all a a waste of time and money.”

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Posted 1 month ago

Hi Nicholas, Apologies if your experience with us wasn't a positive one. Could you tell us some more about the difficulties you experienced please? If the exam has been passed, a certificate is automatically issued via the training provider themselves. If a certificate hasn't been received, I can most certainly get this chased up/located for you? Alternatively, if the issue is something outside of that, please do let us know. I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“Easy to use website and fast delivery.”

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Posted 1 month ago

“Roof de mossed and treated with your product in November as per your instructions but moss back again! I will now have to pay a contractor to do the work again with a more suitable product. Needless to say I am NOT happy. Vincent Garas”

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Posted 1 month ago

Hi Vincent, Our apologies that your experience with the product wasn’t a positive one. I can see you selected the Moss-Off Multi Surface treatment, which is a non-professional, chemical-free solution. Whilst the Moss-Off is very effective at its job, we’re unfortunately unable to provide a guaranteed timeline for how long results will last. As with all moss and algae treatments, longevity depends on a number of environmental factors. This is by no means a permanent solution, as moss is widely known to be extremely difficult to fully eliminate. However, the 4–5 month residual effect you’ve experienced would be considered within the expected performance range given the nature of this winter’s conditions, particularly the heavy and consistent rainfall. Please feel free to discuss with one of our technical team, they'd be happy to talk you though the process of treating moss & algae treatment on roofs and explore alternate products. I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“very poor communication, avoid!!”

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Posted 1 month ago

Hi Thomas, We're sorry to hear that your experience with us wasn't a positive one, are you able to share some further information on this please? We're always looking for ways to improve so your feedback would be most helpful. We'd be more than happy to talk through how we can have this resolved for you. I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“Very helpful and reliable”

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Posted 1 month ago

“I find the company website easy to navigate a with good delivery”

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Posted 1 month ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,722 reviews