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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,561 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

1st delivery got lost, no reply to my emails. After call they said sorry we resent for friday, sent email after still not received. One phone call later en next day delivery, this can happen, just unlucky, normaly works verry well.
Helpful Report
Posted 6 months ago
Hi, I will chase this up for you with the team and get back to you asap. Apologies for the delay and inconvenience. Kind Regards, ProGreen
Posted 6 months ago
Hi there Lex, Terribly sorry for the inconvenience on this one! this doesn't look to have had a scan since leaving our warehouse. I have an investigation raised for the location of this parcel with our courier, however this can take around 10 working days to reach an outcome for you. On this basis i have processed a replacement for you on an express 24 hour delivery. Our apologies once again for the delay in getting this sorted for you, rest assured your order will be with you tomorrow. I hope this helps. Progreen
Posted 6 months ago
Excellent service and delivery
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Posted 6 months ago
Hi Matthew. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Order arrived prompt and correct. professional products. Would recommend.
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Posted 6 months ago
Hi Jeff - glad to hear you are happy. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Terrible.
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Posted 6 months ago
Hi, would you be able to expand and tell us more about your experience please? We are always looking to provide the best service possible to our customers. Kind Regards, ProGreen
Posted 6 months ago
The wrong part was orederd since no dimensions are shown on your website. The proised telephone call from an 'expert' did not materialise on Wednesday 14th May or on subsequent days. A follow up from you is stll needed
Helpful Report
Posted 6 months ago
Hi Mark, sorry to hear this. I will pass this onto our team and ask them to get in touch with you as soon as possible. Apologies for the inconvenience and delay. Kind Regards, ProGreen
Posted 6 months ago
Prompt service and competitive. Thanks
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Posted 6 months ago
Hi Peter - glad you are happy with your experience. Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
bought it used it weeds gone, very good stuf,
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Posted 6 months ago
Hi Paul, great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Ordered 2 products. Order arrived with right quantity but 1 product was wrong. Sent email asking what to do. No reply. Resent email again a week or so later. No reply. Called and eventually got through and problem was quickly resolved. Thank you
Helpful Report
Posted 6 months ago
Hi Kenneth, thank you for your review and feedback. I am glad to hear your issue was resolved, and apologise for the initial delay you faced. I will pass this onto the relevant team as we are always looking to improve our service. Kind Regards, ProGreen
Posted 6 months ago
Very happy with my purchase. Weeds dead as I write this. Great product and plenty for next year.
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Posted 6 months ago
Brilliant! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Kept in touch re delivery and arrived on time
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Posted 6 months ago
Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
I ordered the wrong stuff 😔 Needed the moss killer not the cleaner. Can I return please
Helpful Report
Posted 6 months ago
Hi Sylvia, I will pass this onto the team. If you would like to give us a call on 0330 165 5568 or email info@progreen.co.uk to discuss please. Kind Regards, ProGreen
Posted 6 months ago
The product is effective against the horse tails weed. Use as described on the packaging. Quick delivery and product shipped safely.
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Posted 6 months ago
Great to hear, Liam! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Good range of products and fast delivery
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Posted 6 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Have used this product many times and found the delivery to be very quick. However, unfortunately this last order failed to meet my previous expectations. Despite sending X2 emails to chase up delivery timescales, I didn't receive a response. When I telephoned, I was told there was a backlog and my order appeared to have gone astray and would be replaced. Unfortunately this meant I had to wait over 2 weeks from placement of the order until delivery. The company didn't deliver on customer service this time which is a huge disappointment.
Helpful Report
Posted 6 months ago
Hi - sorry to hear about this. I will pass this onto our relevant team as this experience would fall below our expected standards. Apologies again for the delay. Kind Regards, ProGreen
Posted 6 months ago
Good website. Easy to find the product. On time delivery.
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Posted 6 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Good website and information about the products. Well priced and the knapsack sprayer is one of the best I have had - excellent value for money. Easy ordering process and quick delivery. Thoroughly recommend ProGreen
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Posted 6 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
My item was marked as dispatched on 30/04/25 it is now 12/05/95 and still not arrived. Communication is zero as several emails have had no responce
Helpful Report
Posted 6 months ago
We do apologise there has been a delay in receiving your parcel. After looking into this further, the order was placed on 28th April and dispatched the next working day. We have a tracking number available with Parcel Force and can see there is an ongoing issue with the address, and they are unable to make this delivery until they’ve had confirmation of the address. After following this up this morning, we can confirm the address has been rectified and the parcel will be out for delivery and with you no later than Thursday this week. We will email you separately to confirm the tracking information and keep in touch with any further issues if any occur. Kind Regards, ProGreen
Posted 6 months ago
I made a purchase on the 1/05 and was given an invoice saying dispatch on the 1st. Then on the 7th I sent an email asking about the delivery, I am still waiting for a response. On the 8th I rang the company to ask and I was informed that my order was dispatched the day before so should be with me that day or the following day. It's now 11th and as yet I'm still waiting.
Helpful Report
Posted 6 months ago
Hi Carl, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 6 months ago
Dear Carl, we do apologise your parcel hasn’t been delivered. Looking at your customer record, the parcel was dispatched however no further scans have been made with the courier. After speaking with a member of the team today, they have raised a replacement order to leave us today and this will be delivered tomorrow. A separate email will be sent to you with the tracking information that will be available to you.
Posted 6 months ago
Excellent product I have tried other weed killers but this is far better.
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Posted 6 months ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 6 months ago
Ordered a soil sample kit that never cameSubmitted a 2nd end of march, no reply by may. Sent a evmail to info@ no reply, phoned up twice and finally got through. Was told sorry we have the results someone will contact you soonest, 36 hrs later no response so called again and got the results later Expect to wait on the phone, dont expect a reply to the info@ e mail
Helpful Report
Posted 6 months ago
Hi Dan, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 6 months ago
Dear Dan, we do sincerely apologise for the delay in getting your soil analysis and results to you. Looking at your customer record, we can see these were sent via email to you on 7th May, along with the treatment plan. We’ll ensure the Agronomist gives you a call just to follow up and ensure you have received these successfully.
Posted 6 months ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,561 reviews