WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.71

4.7 Rating 3,754 Reviews

93 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Product eventually arrived after having to chase them up for delivery details and updates. 10 days from order to delivery was poor in my opinion considering the postage charge. Not used item yet so can’t comment on quality but doubt I would rush to re order due to poor communication.”

Helpful Report

Posted 1 month ago

Hi Andrew, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. Similarly this caused an influx of emails among other avenues of contact (understandably!). This then in turn led to a delay in our response times. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 1 month ago

“Bad delivery service”

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Posted 1 month ago

Hi Donna, Thank you for your feedback, I can see that one of your 2 parcels experienced a delay in transit. Please accept our sincere apologies for the inevitable inconvenience this will have caused - please be assured that this is not the standard of service we aim to provide and have actioned with our courier accordingly. I'm pleased to see that both parcels have now been delivered. Kind regards, ProGreen

Posted 1 month ago

“Logging on is a faff. Delivery could be quicker. I had to phone our treasurer to agree card payment after the order was made. So it took quite a long time to make a simple purchase. I understand the need for security, but this was a pain in the perverbial. You did not give a delivery date. I did not understand how to log on to the tracking ap. I delivery by post office one by parcel force 4 days later.”

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Posted 1 month ago

“Delivery estimated at 3-5 working days when purchased product online. Took at least seven working days to arrive. My email asking for an update on order progress was ignored.”

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Posted 1 month ago

Hi David, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“Spread the militaries killer where needed and within a couple days could see the difference.”

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Posted 1 month ago

“Found the site had a comprehensive range of products available at good prices. A little slow in getting my order despatched however.”

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Posted 2 months ago

“Still waiting for my order, emailed and had no reply, just not good enough poor service, was recommend progreen by a friend as i have a large gardening business and was trying it out to see if i would us it in the furtue but im still waiting for my order..”

Helpful Report

Posted 2 months ago

Hi Ryan, Our sincere apologies for the delay on this one, I believe a member of the team has tried to get in touch, could you let us know a good time to contact you please as we'd love to have this rectified for you. At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame. I hope this helps, we look forward to speaking with you soon. Kind regards, ProGreen

Posted 1 month ago

“I need my orders fast as i buy as and when i need things for my customers, i thought i would try Pro Green for some Eco plugs, But i didnt hear anything for 6 days, i eventually emailed them on a Thursday as i needed the plugs for Mondays job, They did apologise and sent out for next day to my relief.”

Helpful Report

Posted 2 months ago

Hi there, Sorry to hear this! Pleased to hear a member of the team had this rectified promptly for you. Please note, our peak-season does unfortunately see small inevitable delays in comparison to our quieter times either side of the season, we'd be more than happy to have these deliveries prioritized for you in future, please do just opt for Express AM on checkout during our busy period. I hope this helps, thanks again for your feedback. ProGreen

Posted 2 months ago

“The wildflower seed envelope was not sealed properly and I lost the majority of my seeds in and outside the box that my grass seed was in. I wrote to them three times but they unfortunately ignored me. Everything else was good though.”

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Posted 2 months ago

Hi Chris, Our sincere apologies for the delay on getting back to you on this one - i believe a member of the team has been in touch to arrange a solution the for this loss of product for you. Would you mind giving us a call back to discuss the best option here please? I hope this helps. Kind regards, ProGreen

Posted 1 month ago

“Bit early to tell, only laid it yesterday. Was a slight issue with order/delivery but quickly resolved (ordered on the 3rd, delivered on the 12th). Ask me again in 4-6 weeks.”

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Posted 2 months ago

Hi Nick, Apologies for the delay on this one, looking into this for you - this seems to have been sat with the courier for longer than expected also. Pleased to hear it's now made it to you. We're super confident in our very popular Shade & Drought seed, so we just know that amazing results are imminent! Happy sowing! Kind regards, ProGreen

Posted 2 months ago

“This request is laughable as I've never had any dealings with Weed Control Solutions. I purchased a fertlizier spreader from you on 2 March and attempting too find out a delivery date was impossible on-line. The "Shop" app is total rubbish, gives no information and tried to con me into other products/services which I had no interest in. I eventually managed to contact someone by phone, this was a very pleasant experience with a friendly operative who gave me a delivery date - why couldn't this be done on-line? Following delivery, to a neighbour's house 1/4 mile away (noy your fault but worth checking your couriers) I found when assembling the spreader that oner wheel had a flat tyre, the inner tube had burst, meaning anothher phone call which again was excellent anmd a new wheel was despatched and arrived very quickly. I don't know whho delivered it but presume a courier, wasn't "damaged" but "faulty" would be a better description.”

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Posted 2 months ago

Hi Henry, Apologies for the confusion, ProGreen Weed Control Solutions is just our company name, whilst I appreciate not all of our range falls under 'weed control' it's large part of what we do! Please be assured that we have no part in the 'Shop' option at checkout, this is purely a payment option available to customers, should they wish to use it. Apologies if this wasn't clear. Regards the incorrect delivery address, totally understand the frustration here and I'll be sure to have this raised with the courier for you. We're really happy to read that your experiences with the team were pleasant, but offer our sincere apologies for the reasons behind you having to reach out in the first place. I hope this helps. Kind regards, ProGreen

Posted 2 months ago

“Disapointed! My order was shown as being in stock and despite paying for express next day delivery and placing the order before 1pm it wasn't delivered the next day. The reason given for the delay, was a failure to collect an entire pallet of orders by the courier, which I find very hard to believe.”

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Posted 2 months ago

Hi there, We're terribly sorry for the delay on this one. However, please be assured that the 10th of March saw us in excess of 3+ pallets remaining due to a courier collection failure. I would expect that this may unfortunately have included your shipment. Unfortunately, unforeseen circumstances take place in various scenario's. Whilst i fully appreciate the frustration a delay will inevitably have caused, the explanation provided by our courier was a vehicle breakdown - given our collections take place within the last hour of the day, the time wasn't available to have a replacement collection arranged, something entirely out of our control. I hope this helps shed some light on the situation for you and offer some reassurance in the sincerity of our teams explanation. Kind regards, ProGreen

Posted 2 months ago

“Item never arrived after 3 attempts also refund never arrived after 8 days I'm still chasing my money back!!!!”

Helpful Report

Posted 2 months ago

Hi Darryl, Apologies for the confusion, this looks to have been delivered? Please could you advise a good time for a member of the team to get in touch? In the mean-time, I'll have a proof of delivery image sent over for you in the hope that this sheds some light on the items location for you. I hope this helps. ProGreen

Posted 2 months ago

“I was told my delivery would come next day, it eventually came 7 days late. I was told I would be refunded, that hasn’t arrived either”

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Posted 2 months ago

Hi Gary, It looks like standard delivery was placed with this order, unfortunately a standard delivery charge spans 3-5 working days whilst we're in our peak season. Next day delivery requires an express delivery payment that allows us to prioritise same-day despatch and informs our courier of the priority delivery. I can see that this was ordered on the afternoon of 6th March, and dispatched the morning of 7th of March, delivered on 9th March. Whilst this is a positive time frame and was on the earlier side of our advised 3-5 working day delivery date - i can appreciate the frustration this may have caused if the expectation was delivery next day, so our apologies if this wasn't clear enough. In terms of a refund, apologies for any confusion but we don't seem to have had notification of any refund request, could you advise a good time for a member of the team to get in touch please? We'd love to have this rectified for you and discuss further. I hope this helps. ProGreen

Posted 2 months ago

“Value for money and quick deliver”

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Posted 2 months ago

“Still awaiting my delivery?”

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Posted 2 months ago

Hi Peter, It looks like the incorrect address was input on your order when placing via the website, I'm sure you'll appreciate this can cause some delay. I can now see that a member of the team has been in touch and arranged a replacement order to come out to you. I hope this was helpful. Kind regards, ProGreen

Posted 2 months ago

“Very easy to deal with especially when PayPal gave them the wrong address! No problem with chasnging the delivery address. Haven't used the bottle of weedkiller that I bought from them but have used it in the past so know of its effectiveness.”

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Posted 2 months ago

“I looked online to find a company which could assist me with the training and assessment for the Rodent Management Qualification. I found the purchase of the course straightforward and easy to follow. Good depth of detail in the training provided, and the assassessment process was equally good.”

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Posted 2 months ago

“Abysmal communication, when asked for an update as to when goods would be despatched had a very vague reply of 'soon' when a second email was sent a few days later, there was no reply at all.”

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Posted 2 months ago

“Took a week to dispatch and charged a small fortune for delivery.”

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Posted 2 months ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,754 reviews