Hi Mike,
Thank you very much for taking the time to leave us review, and for shopping with Pro Tiler Tools.
We apologise for you not receiving your order. We have raised this case with our accounts manager at FedEx. We have sent out replacements which you should have now. We strive to provide a prompt delivery service, however sometimes these issues are out of our hands. We do try and resolve any issues as quick as we can.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Bhaskar,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We strive to provide quality products at competitive prices. We are also happy to hear that your delivery arrived promptly. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Roger,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We strive to provide excellent customer service throughout, we are happy we have met your expectation.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Robert,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We strive to provide exceptional service throughout. We are happy that we met your your expectations.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional customer service throughout. We are happy that we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Darren,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are also thrilled to hear that you found our team to have good product knowledge, be easy to talk to and offer you the best assistance. We are also happy to hear your order arrived promptly.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're thrilled to hear that you found our web page easy to navigate and that our product specifications met your expectations. We understand the importance of providing clear and concise information about our products, and we're glad that you found our product specifications helpful. Additionally, we pride ourselves on our efficient and prompt delivery service. We know that timely delivery is crucial, and we're delighted to hear that your order arrived quickly.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We're delighted to hear that the items you ordered from us worked perfectly and arrived promptly. Providing high-quality products and efficient service is our top priority, and it's always rewarding to receive feedback like yours. We strive to ensure that our customers have a seamless shopping experience, and we're glad to know that we met your expectations. Our team works diligently to maintain a wide range of reliable products and expedite the shipping process, so you can enjoy your purchases as soon as possible.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Warris,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that your experience with us was marked by good customer service and a standout delivery experience. At PTT, we strive to provide exceptional customer service, and we're pleased that our team met your expectations. We believe in going above and beyond to assist our customers and ensure their satisfaction throughout their shopping journey.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you were satisfied with our range of products, communication, and fast delivery. At PTT, we take pride in offering a wide selection of products to cater to different needs and preferences. We believe in providing options that meet our customers' diverse requirements, and we're glad that our range of products met your expectations. Communication is crucial to us, and we're delighted to hear that you found our communication to be good. We strive to keep our customers informed every step of the way, from order confirmation to shipping updates.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Sue,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you found our site easy to use and navigate, making your shopping experience great. We understand that sometimes you may need to make additions or changes to your order, and we're thrilled to hear that our customer service team was able to assist you promptly when you called. Furthermore, we're pleased that your order was delivered to you within a few days. We strive to ensure timely and reliable delivery, as we understand the anticipation of receiving your products.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Colin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had a great experience with our service and enjoyed the wide range of products we offer. At PTT, we strive to provide exceptional service to our customers, and your kind words reaffirm that we are on the right track.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Grzegorz,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We strive to provide prompt efficient service so that our customers orders arrive on time. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Richard,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to see your 5 star review. We are glad that we met your expectation and we look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Made my order for a product I had found at a good price.
Had it delivered next working day.
Had an issue with the product casing and requested a replacement.
These guys (specifically Harry) were hot on it even emailing me beyond working hours the same day to ensure they could sort it out for me. It's good to remember that things happen, but it's how these things are dealt with that's important. Very happy with the service here”
Hi James,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our company, specifically with Harry. We understand that issues can sometimes arise with products, and we are committed to resolving them promptly and efficiently. We take pride in our customer service and aim to exceed expectations. We're glad to hear that Harry was proactive in addressing your concern, even going above and beyond by reaching out to you beyond working hours. At PTT, we firmly believe that it's not just about the products we offer, but also how we handle any issues that may arise. We are dedicated to ensuring customer satisfaction, and we're delighted that we were able to promptly address your request for a replacement.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Excellent experience. Not only were Pro Tiler Tools the lowest cost option that I found, but they had excellent aftersales service - I messed them around with my availability for delivery, but they efficiently, pro-actively and politely sorted everything out, and it was re-delivered in a time slot that we agreed between us.
The only thing that I think might be improved on, is that although one is emailed early in the morning of the delivery day, to say that delivery will be attempted on that day, it would be helpful to be given a time slot in the day when delivery is due - not all of us can be there all day.
Would very happily use Pro Tiler Tools again & can recommend them.”
Hi Robert,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your kind words and recommendation. It's wonderful to hear that not only were we the lowest cost option you found, but that our aftersales service exceeded your expectations. We understand that flexibility with delivery can sometimes be challenging, and we're glad that our team was able to efficiently and proactively accommodate your availability. We understand that receiving a specific time slot would be helpful for planning purposes. We will take this into consideration and work towards improving our communication to provide more accurate delivery information in the future. We truly value your business and look forward to serving you again in the future.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Gordon,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We greatly appreciate your positive review and are thrilled to hear that our communication was helpful in resolving the issue you experienced. At our company, we understand that open and effective communication is vital in ensuring customer satisfaction. Customer satisfaction is our top priority, and we are committed to providing exceptional service at all times.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that your goods arrived promptly and were well-packed. We take great care in ensuring that our products are packaged securely to prevent any damage during transit, so it's fantastic to know that they reached you in excellent condition. We also appreciate your kind words about our pricing. At PTT, we strive to offer competitive prices without compromising on quality. We believe that providing our customers with value for their money is essential, and we are glad to hear that you found our prices to be good.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Dan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear that you had a fantastic experience with our product and services. At PTT, our top priority is to ensure customer satisfaction, and we are delighted that we were able to meet your expectations. We take great pride in delivering the right product quickly and efficiently. Your words of appreciation serve as a validation of our efforts.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Richard,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is fantastic to hear about your experience with us. We strive to provide quick efficient service and we are happy to have met your expectations.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
