“Had an issue with delivery however this was investigated and resolved quickly by the helpful staff. The product ordered is good quality and easy to fit.
I would recommend Pro Tiler & order from them again.”
Hello Tom,
Thank you for taking the time to leave us a review. We are so glad to hear that our team was able to investigate and resolve the delivery issue for you quickly. It is great to know you are happy with the quality and ease of fitting the product.
We really appreciate your recommendation and look forward to welcoming you back as a customer in the future.
Best regards,
The Pro Tiler Team
Morning James,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon Edyta,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Ivan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Pete,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
I will pass this review on to our counter staff as appreciation is something everyone deserves when due.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
“Absolut mess... From 4 orders they failed 3 of them...let me wait fór days fór something i paid next day delivery for... And then they offer to deliver in few weeks when Its back in Stock....
Delivery partners even worse.... They caused a lot of damage to me...few grands”
Hi Jiri
Thank you for sharing your feedback. We are genuinely sorry to read about your experience and that three out of your four orders did not go as planned. We completely understand your frustration with paying for next-day delivery and facing delays; that is not the service we want our customers to have.
We want to assure you that we did not take the stock situation lightly. The moment we were made aware of the stock issues we act as quickly as we can. A notification was sent to you via text and email—using the details provided on your invoice—to advise you of the delay and the expected timeline for when the item would be back in stock.
While these logistical challenges are sometimes out of our hands, we know that doesn't change the disappointment caused. We are glad to see that a member of our team has since managed to speak with you directly and has resolved the matter.
Afternoon Joe,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hi Marcos,
Thank you for your feedback. We were very concerned to read your review, as our records indicate a different timeline for your order.
We have checked the details and can confirm that your order was placed on the 25th of February and, according to the DPD tracking information, it was successfully delivered on the 26th of February. This means your order arrived the next day, which is within the advertised timeframe for the next-day delivery service you selected.
We understand that there may have been a miscommunication regarding the delivery, and a member of our team has already been in contact with you to advise on the situation and work towards a resolution.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
Afternoon Gerald,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Lee,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon Russell,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Afternoon David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hi Matt,
Thank you for taking the time to leave a review.
We are sorry to hear about your experience with us. In regards to delivery this is something we are charge by our courier service. We offer one of the latest dispatch times in the industry of 9pm. We would love to charge less however this is what we are charged. The prices are all stated at check out so you should have been aware of delivery charges pre purchasing.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
Morning Shaun,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Laura,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Justin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Morning Barrie,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Danny Mackintosh - Pro Tiler Tools
Hello,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and we’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hello Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and we’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
Hello Ruth,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
It is feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and we’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen B - Pro Tiler Tools
