Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. In regards to shipping costs we are competitive in the market and we would like to charge less but this is what we are charged by our courier. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Product was fine, the delivery turned up on time, but the delivery options are confusing on the site and I ended up paying way over the odds. Update: Support called me, telephone support is really good. Offered a partial refund on delivery costs, which was unexpected.”
Hi Martin,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that our customer service met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“You need to improve the way to send the invoices. All the invoices pdf files are named "Invoice" it's a nightmare finding them.
Also the number of the invoice is not shown, only an order number assuming that is the invoice number.
A download portal would be very useful, if you don;t want to change the filename of invoices.”
Hi Flavius,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We will pass this request onto the relevant department. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Tim,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the delays with your order. If you get any delivery issues, please do call our customer service team who can look to resolve any issues you may have. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Box arrived very damaged and battered. After a discussion on phone with Pro Tiler they have arranged a a replacement and colletcion of the damaged box.”
Hi Jon,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the issues with your order and the damages. We are pleased that our customer service team was able to resolve this issue. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Blair,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased you found our website easy to use and we appreciate the recommendation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Jason,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the issues, however we are pleased that our customer service team have resolved this for you. We strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi David,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Kallum,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the issues you have had with your order, however are pleased that this was resolved promptly via customer service team. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ian,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Ryan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT, we strive to provide a wide range of quality products at competitive prices. Regarding delivery we offer one of the latest dispatch times in the industry of 6pm. We would love to charge less for delivery but this is what we are charged by our couriers. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Just had delivery of last item on the order a brush pole.Fitted it to the brush head which was delvered five days ago.Tried to brush the first paving slab and pole has broken in two”
Hi Robert,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about the product breaking after receiving. We have been in touch and have sent out replacements. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Shane,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased that the service met your expectation. If you ever need any assistance on any of our products please don't hesitate to ask. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Good company to deal with but the service I received was let down by DPD 1 2 parcels delivered then a damaged parcel of the remaining parcel which meant another delay with the postal charges the same .”
Hi Craig,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about delivery issues with DPD. We would suggest calling our customer service team if you ever have any delivery issues. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Very happy with the trims only issue I had, didn’t receive them until Friday. Lucky for me it was my son who was doing the job, but if it had of been another tradesman I may have been charged if he turned up and the materials. Weren’t there kind regards mick Ellison”
Hi Michael,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. At PTT we strive to provide excellent customer service, We are sorry your order did not arrive on time with our courier, We will pass this feedback on.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chloe - Pro Tiler Tools
Hi Phillip,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us, At PTT we strive to provide high quality products and excellent customer service. I would like to apologise for the delay in receiving your order through our courier service. We look forward to serving you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chloe - Pro Tiler Tools
Hi Robert,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear that you had such a positive experience. At PTT we strive to deliver excellent service.
We are sorry that the tracking service did not meet your expectation, Unfortunately The tracking service is set by the couriers but we will certainly pass on your feedback to them.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Joanne - Pro Tiler Tools
Hi Jaroslaw,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools
I am sorry to hear that you have had an issue with the delivery of your order, If you have any delivery issues please contact the customer service team in future and we will be able to support with this. We hope to serve you again soon.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Chloe - Pro Tiler Tools
