“Great prices so made a big order then saw the postage charges which to be fair is beyond their control.
Withdrew most items like adhesives etc and just got lighter items with reasonable postage. Bal primer great price.”
Hi Alan,
Thank you for taking the time to leave a review.
As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs.
We are pleased that the prices of our products met your expectation. We are sorry to hear about the prices of delivery. This is completely out of our hands in regards to shipping costs. We are competitive in the market and we have one of the latest dispatch times in the industry at 6pm. We would love to charge less, however this is what we are charged by our courier service.
“The overall experience with pro tiler tools is good. It’s the cost of delivery that puts you off using them. 4 x 4mm tile backer boards ways next to nothing cost £40 delivery.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. In regards to delivery our prices is competitive and we have one of the latest dispatch times in this industry at 6pm. We would love to charge less for delivery but this is what we are charged by our courier service. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Would have given 5 stars but sadly damage to one of the items on delivery has led to 4 stars. Customer service: 5 stars - able to speak to a friendly and efficient human … which is becoming a rarity. Order: Filled promptly and delivered on programme. Delivery: Friendly and helpful driver. Refund or replacement offered for damaged item. Will use them again!”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear about your order being damaged, however we are delighted we were able to get this resolved for you. At PTT, our dedicated team strive to provide exceptional customer service throughout. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Good service form the staff at Pro tiler tools. The trims are thinner than the normal but still a good product. The price is a lot cheaper than the DIY shops and delivery was very quick. Happy to use pro tiler again.”
Thank you Ryan for your 4-star rating! We are glad you had a good experience with Pro Tiler Tools and appreciate you sharing that our trims are thinner than the normal but still a good product, the price is a lot cheaper than the DIY shops, and delivery was very quick. We strive to provide the best service and are so pleased to hear that you would be happy to use us again. Thank you for your kind words and your business!
Kind regards,
Stephen
Pro Tiler Tools
Thanks for your 4 star rating of Pro Tiler Tools, Colin. We're glad to hear you found what you wanted at a reasonable price and apologise that you had to pay such a high price for delivery, unfortunately this is due to the trim being 2.5m in length and can be very difficult to transport across the UK. We appreciate your continued support!
Kind regards,
Stephen
Pro Tiler Tools
Thank you so much for your great rating, John! We're so happy to hear that you had excellent service, great quality and prices, as well as fast delivery. We look forward to delivering you more of the great product and service you've come to expect!
Kind regards,
Stephen
Pro Tiler Tools
“new build site plumber, brought for wall valves & shower screens on porcelain tiles. have yet to use it but the valve, sprayer & drill bits look sensible enough.”
Thank you, John, for your 4 star rating of Pro Tiler Tools! I'm a new build site plumber recently brought these tools for wall valves and shower screens on porcelain tiles, and I haven't yet used them but they look sensible. I appreciate your feedback!
Kind regards,
Stephen
Pro Tiler Tools
Thank you, Paxton, for your 4 star rating of Pro Tiler Tools. We are pleased that you have found our prices to be good and that delivery was quick. We appreciate your feedback!
Kind regards,
Stephen
Pro Tiler Tools
“I bought 500ml tin of Stain Stop which was shipped very quickly. Dropping one star because the courier was DX and they failed to deliver on the first attempt so the item was delayed by 1 day. Shipment was well packaged and arrived undamaged.”
Hi Dave,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are though sorry to hear that DX failed to deliver on the 1st attempt, we can see on the tracker that they encountered a problem. At PTT, we do strive to get orders to our customers as quickly as possible. On the occasion we have been let down by our courier service on this occasion. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Yash,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad to hear the service and delivery met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased that the product met your expectation. Unfortunately the delivery charge is something we get charged from our courier service. At PTT, we have the one of the latest dispatch times in the industry at 6pm and we strive to get our customers orders to them as quickly as possible. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Peter,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that the product met your expectation. We are sorry to heat the issues you had with DX. DX delivery policy is a signature service so we are sorry this was not left. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Alan,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Antony,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Stephen,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. We are pleased to hear you found us easy to order from and we me your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Mihalis,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are thrilled to hear about your experience with us. At PTT, we strive to provide a wide range of products at competitive prices. We are glad we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Very helpful staff and good stock choice. Just an issue with FedEx delivering/not redelivering but Pro Tiler customer service dealt quickly with the issue to resolve.”
Hi Claire,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear that you had a issue with our courier service FedEX, however pleased that our customer service team were able to resolve this. At PTT, we strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi Dasvindar,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are glad that we met your expectation and look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are pleased to hear the issue you had was resolved promptly. At PTT, we strive to provide exceptional customer service and we are glad we met your expectation. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
“Pricing on product was good. Delivery was a little disappointing as the cost was nearly as much as the product itself and it took 4 working days to reach us - probably not the fault of the Company. Would use again.”
Hi,
Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools.
We are delighted to hear about your experience with us. We are sorry to hear that your order was late arriving with you. If you ever need any assistance our dedicated team are always on hand to provide the best possible assistance. We look forward to serving you again.
It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible.
If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need.
We hope to welcome you back again soon!
Many Thanks
Stephen - Pro Tiler Tools
