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Print My PDF Reviews

4.7 Rating 2,966 Reviews

92 %

of reviewers recommend Print My PDF

Company Reviews

4.7

Based on 2,966 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You're sending me a survey and asking me to rate your product, yet I still haven't received it.............”

Posted 3 weeks ago

Hello We send over seas orders with tracking. The tracking for your order is in the link below, https://www.canadapost-postescanada.ca/track-reperage/en#/details/LE715830330GB But it seems the delivery person has got lost as the last update was the 21st March saying it out for delivery. I will email you directly to check we have the correct address for you.

Posted 1 week ago

“I was sure that it would be printed in standard type paper. it was so small that I could not read it”

Posted 3 months ago

Hello Unfortunately you ordered the A5 size. We offer two sizes for printing A5 and A4 A5 is 6inches X 8.5 Inches A4 is 8 inches X 11.5 inches

Posted 3 months ago

“Package was never delivered”

Posted 4 months ago

Hello We se3nd all our orders with tracking and the link has the latest tracking information on the order https://tools.usps.com/go/TrackConfirmAction.action?tRef=fullpage&tLc=1&text28777=&tLabels=LE566784673GB Tracking Number: LE566784673GB Copy Add to Informed Delivery Latest Update Your item was delivered in or at the mailbox at 10:20 am on December 11, 2023 in CONCORD, CA 94521.

Posted 4 months ago

“Re: 23003070W I ordered the perfect bound and you guys sent me the spiral. So I reached out and your customer service person(Julie) and she said you guys sent the spiral because it would last longer. You guys should run these changes by your customer first. I ordered the perfect bound because I had previously ordered this same book in the spiral. And that book is falling apart in less than a year. So I figured I would give the perfect binding a try. So you should run these changes by your customer first. The second thing is the customer service person(Julie) that I’ve been communicating hasn’t seemed that nice through the email thread. And it’s not even my fault this happened. You guys made this mistake. And then to cap it all off, she says if I receive another that’s wrong for me to pay to have it shipped back. That’s not okay. Especially when it was you guys that CLEARLY made the mistake. I sent you guys a picture.”

Posted 5 months ago

Hello We are sorry we sent a spiral bound version. The PDF had 542 pages and knowing a book with so many pages would eventually fall apart with the perfect bound version this way we sent the spiral. After you emailed we resent the order perfect bound.

Posted 4 months ago

“Arrived quickly but it is was printed in B & W when the order was Colour and there is an error in the print on the front page.”

Posted 8 months ago

Hello I am sorry we state in the FAQ's we can only print in black and white. If you are not happy then please return the order with a covering letter.

Posted 7 months ago

“Not happy with the pdfs and because recent surgery on my lungs, I am not mobile enough to return it via the post office. So I had to post it in the post box at the bottom of my road with no tracking I ordered via my mobile witch has a different interface than the website and gives less information”

Posted 8 months ago

Hello We have exchanged emails. You are not happy because they are not colour. We state we can only print in black and white in the FAQ's and also there is a video you can watch on how the finished product would look like. After your email I checked on my Samsung phone and the website is the same as if you were to view it on a desktop computer. I am not sure which phone you have. Once we receive the order back we will refund you.

Posted 8 months ago

“Th pages started falling out the day that i got it. The spiral one i got before had the back pages start top come of because of the spiral type you guys used.”

Posted 10 months ago

“I haven't received my print yet.”

Posted 10 months ago

“Still not recieved item!!!”

Posted 10 months ago

Hello You contacted us and we looked into the matter. The order was stuck in the Royal mail postal system as soon as we knew this we resent the order and checked the next day with the tracking and it had been delivered.

Posted 10 months ago

“worst printing service ever! I can't even read because the printing is so small I need a magnifying glass!”

Posted 11 months ago

Hello I have taken a look at the PDF. The PDF uploaded had two pages to one page and the PDF was printed A5 size, I will resend the order in A4 size. I think originally this was a text book and would of been printed in A4 size and only one page to a page, but having been scanned it has put two pages on one.

Posted 11 months ago

“the print arrived damaged and there were significant problems with some of the text where it was not rendered properly. I will not be using your service again.”

Posted 11 months ago

Hello I am sorry you are not happy with the PDF. Please return with a covering letter for a refund.

Posted 11 months ago

“I made 2 separate orders - 1 a month ago and the other on February 28th. Neither have arrived so far. Charlotte Dudley , TX, USA”

Posted 1 year ago

Hello This order was sent with tracking and on checking it is telling me it has arrived at the local delivery office.

Posted 1 year ago

“I have not gotten my prints yet.. and I’ve paid my money.”

Posted 1 year ago

Hello This order was sent with tracking and on checking I can see the order has been delivered.

Posted 1 year ago

“Haven’t received my order yet”

Posted 1 year ago

“I never received my order :(”

Posted 1 year ago

“It’s been almost two months and I still haven’t received my books”

Posted 1 year ago

Hello I will email you directly to check we have the correct address for you before we resend the order.

Posted 1 year ago

“I still have not received my pdf and have also not received any updates as to where it is”

Posted 1 year ago

Hello Your order was in the Royal mail postal system when Royal mail had a cyber attack. This attack halted all international post. This issue has been sorted and your order should be with you soon. Please check emails in your junk folder.

Posted 1 year ago

“I never got my order. Your lack of tracking and unhelpful customer service is unforgivable.”

Posted 1 year ago

Hello Your order was in the Royal mail postal system when Royal mail had a cyber attack. This attack halted all international post. This issue has been sorted and your order should be with you soon. Please check emails in your junk folder.

Posted 1 year ago

“I have never received my order, it has been almost a month. I ordered right before Christmas and I understand there was a delay. I reached out the other day again for an update and no response.”

Posted 1 year ago

Hello We replied to your Email and the order has been resent.

Posted 1 year ago

“I haven't received my print-out yet.”

Posted 1 year ago

Hello I will email you directly to check your address.

Posted 1 year ago

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Print My PDF is rated 4.7 based on 2,966 reviews