Name: Print My PDF
Rating: 4.69

“Package was never delivered”

Posted 2 years ago

Hello We se3nd all our orders with tracking and the link has the latest tracking information on the order https://tools.usps.com/go/TrackConfirmAction.action?tRef=fullpage&tLc=1&text28777=&tLabels=LE566784673GB Tracking Number: LE566784673GB Copy Add to Informed Delivery Latest Update Your item was delivered in or at the mailbox at 10:20 am on December 11, 2023 in CONCORD, CA 94521.

Posted 2 years ago

“Re: 23003070W I ordered the perfect bound and you guys sent me the spiral. So I reached out and your customer service person(Julie) and she said you guys sent the spiral because it would last longer. You guys should run these changes by your customer first. I ordered the perfect bound because I had previously ordered this same book in the spiral. And that book is falling apart in less than a year. So I figured I would give the perfect binding a try. So you should run these changes by your customer first. The second thing is the customer service person(Julie) that I’ve been communicating hasn’t seemed that nice through the email thread. And it’s not even my fault this happened. You guys made this mistake. And then to cap it all off, she says if I receive another that’s wrong for me to pay to have it shipped back. That’s not okay. Especially when it was you guys that CLEARLY made the mistake. I sent you guys a picture.”

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Posted 2 years ago

Hello We are sorry we sent a spiral bound version. The PDF had 542 pages and knowing a book with so many pages would eventually fall apart with the perfect bound version this way we sent the spiral. After you emailed we resent the order perfect bound.

Posted 2 years ago

“Arrived quickly but it is was printed in B & W when the order was Colour and there is an error in the print on the front page.”

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Posted 2 years ago

Hello I am sorry we state in the FAQ's we can only print in black and white. If you are not happy then please return the order with a covering letter.

Posted 2 years ago

“Not happy with the pdfs and because recent surgery on my lungs, I am not mobile enough to return it via the post office. So I had to post it in the post box at the bottom of my road with no tracking I ordered via my mobile witch has a different interface than the website and gives less information”

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Posted 3 years ago

Hello We have exchanged emails. You are not happy because they are not colour. We state we can only print in black and white in the FAQ's and also there is a video you can watch on how the finished product would look like. After your email I checked on my Samsung phone and the website is the same as if you were to view it on a desktop computer. I am not sure which phone you have. Once we receive the order back we will refund you.

Posted 3 years ago

“Th pages started falling out the day that i got it. The spiral one i got before had the back pages start top come of because of the spiral type you guys used.”

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Posted 3 years ago

“I haven't received my print yet.”

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Posted 3 years ago

“Still not recieved item!!!”

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Posted 3 years ago

Hello You contacted us and we looked into the matter. The order was stuck in the Royal mail postal system as soon as we knew this we resent the order and checked the next day with the tracking and it had been delivered.

Posted 3 years ago

“worst printing service ever! I can't even read because the printing is so small I need a magnifying glass!”

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Posted 3 years ago

Hello I have taken a look at the PDF. The PDF uploaded had two pages to one page and the PDF was printed A5 size, I will resend the order in A4 size. I think originally this was a text book and would of been printed in A4 size and only one page to a page, but having been scanned it has put two pages on one.

Posted 3 years ago

“the print arrived damaged and there were significant problems with some of the text where it was not rendered properly. I will not be using your service again.”

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Posted 3 years ago

Hello I am sorry you are not happy with the PDF. Please return with a covering letter for a refund.

Posted 3 years ago

“I made 2 separate orders - 1 a month ago and the other on February 28th. Neither have arrived so far. Charlotte Dudley , TX, USA”

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Posted 3 years ago

Hello This order was sent with tracking and on checking it is telling me it has arrived at the local delivery office.

Posted 3 years ago

“I have not gotten my prints yet.. and I’ve paid my money.”

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Posted 3 years ago

Hello This order was sent with tracking and on checking I can see the order has been delivered.

Posted 3 years ago

“Haven’t received my order yet”

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Posted 3 years ago

“I never received my order :(”

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Posted 3 years ago

“It’s been almost two months and I still haven’t received my books”

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Posted 3 years ago

Hello I will email you directly to check we have the correct address for you before we resend the order.

Posted 3 years ago

“I still have not received my pdf and have also not received any updates as to where it is”

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Posted 3 years ago

Hello Your order was in the Royal mail postal system when Royal mail had a cyber attack. This attack halted all international post. This issue has been sorted and your order should be with you soon. Please check emails in your junk folder.

Posted 3 years ago

“I never got my order. Your lack of tracking and unhelpful customer service is unforgivable.”

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Posted 3 years ago

Hello Your order was in the Royal mail postal system when Royal mail had a cyber attack. This attack halted all international post. This issue has been sorted and your order should be with you soon. Please check emails in your junk folder.

Posted 3 years ago

“I have never received my order, it has been almost a month. I ordered right before Christmas and I understand there was a delay. I reached out the other day again for an update and no response.”

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Posted 3 years ago

Hello We replied to your Email and the order has been resent.

Posted 3 years ago

“I haven't received my print-out yet.”

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Posted 3 years ago

Hello I will email you directly to check your address.

Posted 3 years ago

“I used Print my PDF in the past to print a Camera manual. I was at that time quite happy about the outcome, which turned out just like a small Perfect bound paperback book. This time around the product was very dissapointing. From a PDF book upload I received a poorly executed product on two occasions. Both looked like they had been printed out on a home printer and clumsily bound and had a Cellpophane (thin sheet clear plastic) cover on the front. Text blocks on both were misaligned and rather than looking like PB book looked more like a cobbled together child’s attempt to bind their own school books. I thought the first was just bad luck but the second order within a week was just the same. Extremely poor product and I would not use the company again. Shame, as my first ever order from this Company was very good indeed. I hate leaving bad reviews but in this instance I had no option other than to not review at all.”

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Posted 3 years ago

Hello I am sorry you are unhappy with your order. Please return with a covering letter for a refund. The out come of printing will depend on the PDF uploaded The recent PDF uploaded looked like a scan from a book and these do not reprint that well.

Posted 3 years ago

“I received a black and white copy. I needed color.”

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Posted 3 years ago

Hello I am sorry we do not print in Colour and this is stated in the FAQ's. If you are not happy please return with a covering letter for a refund. Regards Julie

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Print My PDF Reviews