Print My PDF Reviews

Name: Print My PDF
Rating: 4.69

4.7 Rating 3,657 Reviews

92 %

of reviewers recommend Print My PDF

Company Reviews

Metrics

4.7

Based on 3,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The font used in my print was medicine bottle sized. The print is useless to me because the font is so small you can't comfortably read it, and older people with declining eyesight can't read it at all.”

Helpful Report

Posted 3 years ago

Hello We simply print what the customer uploads we do not alter the PDF in any way. Some times the original PDF would of been in A4 size but if A5 is selected for print you have to remember everything on A4 size has to shrink to fit on the A5 size. If you are not happy then please return with a covering letter for a refund.

Posted 3 years ago

“It’s been a month and I haven’t received my order. Need to do a better job at keeping track of orders for customers”

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Posted 3 years ago

Hello I will email you directly to check we have the correct address for you.

Posted 3 years ago

“I still haven't received my order and it has been a month”

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Posted 3 years ago

Hello I am sorry I will email you directly to check we have the correct address for you.

Posted 3 years ago

“Package had incomplete label by you guys. It is lost in the mail.”

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Posted 4 years ago

Hello This order was sent with tracking. The tracking states the parcel was attempted to be delivered but no one in so a card was left for you to pick up. We send via Royal mail then USPS.

Posted 4 years ago

“No colour option. Only black and white. Quality of print is as bad as my old Epson. 1 star due to fast service.”

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Posted 4 years ago

Hello We do state we can only print in black and white.

Posted 4 years ago

“Smaller font than I had expected”

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Posted 4 years ago

Hello I am sorry the font is too small I will resend but this will now be in A4 size this is the only way the text will increase in size.

Posted 4 years ago

“Horrible print”

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Posted 4 years ago

Hello Having looked at the PDF originally this would have been produced in A4 size and you ordered A5. When ordering the smaller size all text, diagrams and photos have to shrink to fit on the smaller size paper.

Posted 4 years ago

“Poor quality printing, with some pages illegible. I chose a glued cover (the "perfect") around the documents which was very poorly assembled and far too large for the number of pages of the printout. Printout arrived with damaged corners and edges. I would not use this service again.”

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Posted 4 years ago

Hello I am sorry you are not happy with your order.Looking at the PDF I would imagine the original would of been printed in A4 size. I will resend the order in A4 size this will increase the text size.

Posted 4 years ago

“I was very disappointed in print-my-pdf. 1st of all....even though it came from overseas (london i assume) it took longer than getting things from china. In the meantime, i ordered two printed pdf books from a US vendor two seperate times in the period waiting for your shipment. 2nd....when i received the final product i was dismayed. This is a very low-quality service. It looks like i spent $50 for you to make a xerox copy of my pdf and then a cheap looking wire binding. As a comparison, for pretty much the same price, i received 2 high quality books with a real cover on front and back, title on the spine and a custom picture on the cover. The binding was like a real book. Whereas you said you cant bind a 397 page pdf...the other service did it excellently. bottom line...i wouldnt use your service nor recommend it to ANYONE. I wasted my money and i am not giving your book to anyone.”

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Posted 4 years ago

“I never received my order”

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Posted 4 years ago

Hello I will email you directly to check we have the correct address for you.

Posted 4 years ago

“Was given the wrong order. Tried contacting them twice by email, once vía their website, and twice by phone. Now going to open up a credit card dispute. Very disappointed.”

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Posted 4 years ago

Hello We did reply to your emails and they may have gone into the junk folder. We resent the order on 11th February.

Posted 4 years ago

“Zero stars. Printed pdf book was junk. Use blurb.com instead. Much better quality and cheaper.”

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Posted 4 years ago

“My printed product is not handled properly and it was badly crooked. The pages are hard to flip and I won't use your service again.”

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Posted 4 years ago

Hello I am sorry I will resend the order.

Posted 4 years ago

“Ordered a month ago and have not received my documents. I want my money back.”

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Posted 4 years ago

“The sample photo showed a hardcover binding but when it arrived it was a ring binding which looks terrible”

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Posted 4 years ago

We offer two types of binging - spiral and perfect. This has not changed in 10 years and is exactly as shown in our pictures. You ordered your document with spiral binding. If you would like this re-send perfect bound please email us at hello@print-my-pdf.com. We will do this free of charge. 90% of our customers prefer spiral binding and we get almost no complaints about it.

Posted 4 years ago

“I did not get a tracking code and was unable to send it to my client.”

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Posted 4 years ago

Hello The order was sent to your client.

Posted 4 years ago

“Print was too dark,doesn't anybody review the prints, just by looking at it anybody could see that it is almost unreadable...”

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Posted 4 years ago

Sorry to hear this. We will look again and see if we can do anything. We do check every order that leaves us. Your document is mostly color pictures. As we make clear, our service is black and white only and is designed mostly for text.

Posted 4 years ago

“Bait and switch not 8.5x11 hard to read. Never use again.”

Helpful Report

Posted 4 years ago

You ordered the books to be printed in A5 size, which is half the size of 8.5 x 11. You were given the choice to select the larger size. Please contact us directly at hello@print-my-pdf.com. We are happy to reprint all the books at the larger size and credit you for the current order.

Posted 4 years ago

“The "perfect" prints were like a dogs hind leg, it was impossible to flick through 1 page without flicking through 9-20 pages at a time. I rang to ask if these could be resent in ring binder form, but had 2 postal delivery days to receive these as I wanted to take these on holiday with me, they never turned up, I left for holiday on Friday afternoon.. i rang and spoke to a woman she said that she would try but your printer had broken down.,”

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Posted 4 years ago

“never got it. asked for a tracking number. never got that as well”

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Posted 5 years ago

Hello I have emailed explaining. Due to covid restrictions there are hardly any flights out of the UK the post can be transported on. Also UK leaving the EU we are finding customs are holding up the delivery. We use Royal mail first class post and there are not tracking numbers.

Posted 5 years ago

Print My PDF is rated 4.7 based on 3,657 reviews