Print My PDF Reviews

Name: Print My PDF
Rating: 4.68

4.7 Rating 2,963 Reviews

92 %

of reviewers recommend Print My PDF

Company Reviews

Metrics

4.7

Based on 2,963 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Book delivered quickly but found it to be of no use to me. At least half my fault so wanted to return the book for money back and try again. Phoned you 17, 16 and 14/02. Had to leave a message in every case and so far have not heard back.”

Helpful Report

Posted 1 month ago

Hello I can confirm the order has been returned. The PDF was formatted with very large margins and unfortunately we can not alter PDF's it is against copywrite rules. I have issued a refund for this order.

Posted 1 month ago

“I have rated you poor as I have not had a response to my email sent to you just after ordering my printing explaining that I had inadvertently transposed the code for Black Friday 30nov2023 to Nov2020223. And so I didn't get the discount. I felt that as I have been a customer of yours for many years I thought you would be a bit more considerate.”

Helpful Report

Posted 4 months ago

“Print converted from colour to blk/wht. The black prints too dense -unable to see the SEWING INSTRUCTIONS clearly plus prints are scaled down ie small. Not successful. Suggest an option to scale up and reproduce in colour for the prints to serve the purpose.”

Helpful Report

Posted 6 months ago

Hello I am sorry we can only print in colour. You ordered the book in A5 had you ordered in A4 then the text and pictures would have been larger.

Posted 6 months ago

“Hi, I ordered a perfect binded print of my PDF, and a ring binder version turned up, so not a great start. I then asked via email, if you would send a perfect version to which the response was yes, but then I didnt hear anything back from you despite repeated emails etc, etc. I dont want this to be a public review, but i would like someone to look into this. Order No: 23001059W”

Helpful Report

Posted 1 year ago

Hello I have emailed you back and a replacement was sent on the 14th April.

Posted 11 months ago

“It took three weeks to get the wrong bound. I order perfect bound and got spiral bound.”

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Posted 1 year ago

Due to the size of the book we thought it would be better spiral bond.

Posted 1 year ago

“Unfortunately, the only thing that print-my-pdf has performed well was charging my account. I was unaware of a ransomware attack that is currently plaguing the English courier system and my delivery is currently in limbo until some sort of a solution can be created. What would have been helpful from print-my-pdf for international users would have been a heads up in regards to a delay in delivery since this is the second half of the business model.”

Helpful Report

Posted 1 year ago

Hello Your order was already in the postal system when the Attack took place and unfortunately we did not realise until the next day this had happened. Emails were sent out to customers and I am sorry if you did not receive one.

Posted 1 year ago

“No response to my email on tracking package. I wasn’t too satisfied with the photos in my book.”

Helpful Report

Posted 1 year ago

Hello If you are not happy please return with a covering letter for a refund.

Posted 1 year ago

“Hello, I received the order today 23000117W. Thank you for the quick delivery. I would like to give you some feedback about it. Few points which sometimes can make a difference for the clients. 1. the pages are not bonded perfectly, some of them are up for few mm, some of them are down. this gives a flimsy and careless appearance. 2. book has chapters and the book was printed in 2 parts. the second part contains 1 (one) page from the previous chapter which is in part 1. whoever bonded the 2 parts should have looked at the chapters and separate them better. Thank you”

Helpful Report

Posted 1 year ago

Hello I am sorry if you are not happy please return for a refund.

Posted 1 year ago

“Disappointing this time, after very good service in the past. Three problems: (1) the booklet arrived creased - a sheet of corrugated card in the "Jiffy" envelope would have prevented this, but none was provided. (2) the image size in the supplied booklet was a half inch less both vertically and horizontally than the "natural" image size from my HP printer at home, and this made all the difference to clarity/legibility, which was not helped by (3) faint rather streaky image quality in the supplied booklet (new ink cartridge needed?). Unfortunately, the supplied booklet was not acceptable, and on phoning the company, I was offered a refund (rather than an effort to correct the problems).”

Helpful Report

Posted 1 year ago

“I wasn't 100% sure whether I was getting color or not. It came black and white, fine, but the bottoms of the pages were faded compared to the tops, decreasing readability.”

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Posted 1 year ago

Hello I am sorry We have had issues with the copier and not noticed, I will resend the order now it has been fixed.

Posted 1 year ago

“A lot of pages are blurry and hard to read.”

Helpful Report

Posted 1 year ago

Hello I have taken a look at the PDF and there are different types of text in varying shades of grey and these do not always print very well. Please return with a covering letter for a refund.

Posted 1 year ago

“The back cover of my printed books have completely fallen off. Thus exposing the back pages. -- Not really happy 😕 and can't recommend to anybody.”

Helpful Report

Posted 1 year ago

I will resend the order and make sure the binding is secure.

Posted 1 year ago

“Ensure you have chosen the correct size. My print arrived as barely legible in tiny print. It would be great if the service provided that feedback when choosing size”

Helpful Report

Posted 1 year ago

Hello Have taken a look at the PDF and would say the original would have been in A4 size. You chose A5 this means every A4 page has to shrink to fit on an A5 size piece of paper in doing so the text will become very small. I am happy to resend the order in A4 size for you.

Posted 1 year ago

“My document fell apart within a week, for 40$ Id be better off doing it myself”

Helpful Report

Posted 1 year ago

Hello I am sorry the order fell apart we will resend the order.

Posted 1 year ago

“The print is too small. Worse than the eye test at the opticians. Can you not print on A4 paper?”

Helpful Report

Posted 1 year ago

Hello I will resend the order in A4 size for you this will increase the text size making it easier to read.

Posted 1 year ago

“Y'all shipped a wire spiral binding in a standard envelop so when I received it the spiral was crushed. Now I will have to take it somewhere locally to have it replaced.”

Helpful Report

Posted 2 years ago

Hello I am sorry the manual has arrived damaged we send out hundreds and only a few arrive damaged. I will be happy to resend thye order.

Posted 2 years ago

“Disappointed in the quality of the binding. Also, it was bent up from the mail.”

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Posted 2 years ago

“Thought it would be great to get this binder without leaving the house, but the assembly of the binder was a little sub-par and rings came bent.”

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Posted 2 years ago

Hello I am sorry the manual arrived damaged this would be down to Royal mails handling of the package.

Posted 2 years ago

“Initially ordered for an A5 print with fixed binding, however, received them in an unacceptable condition - papers were out, not 1 or 2, but hundreds of them. Sent an email regarding this, however, got no reply. Paid again and ordered for an A4 print with spiral binding. Still awaiting.”

Helpful Report

Posted 2 years ago

Hello We did reply to your email and we refunded you for this order. The second order was delivered by courier on the 6th December at 4.11pm and signed for by yourself. The courier also has a photo of the delivery.

Posted 2 years ago

“Was printed in black and white - not colour. Was told that the preview stated it would be printed in black and white. I never saw a preview or even knew that such a thing existed. Speed and quality of the service was fine but some pages of the finished article are useless without colour.”

Helpful Report

Posted 2 years ago

Hello Once the PDF has uploaded on the next page it clearly states we can only print in black and white also on this page you select which size you would like and the type of binding.

Posted 2 years ago

Print My PDF is rated 4.7 based on 2,963 reviews