Print My PDF Reviews

Name: Print My PDF
Rating: 4.69

4.7 Rating 3,542 Reviews

92 %

of reviewers recommend Print My PDF

Company Reviews

Metrics

4.7

Based on 3,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have still not received the item I asked you to print for me. I am very disappointed with the service.”

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Posted 4 years ago

Brexit! - We were told by Royal Mail that we didn't need to do anything different with our orders to Europe, since they are "Printed Papers". They were wrong! All our orders to Europe started being returned to us. We now know what extra information we need to put on orders to Europe. All orders from early in the year have been resent.

Posted 4 years ago

“I placed my order on January 26. I wrote an email on February 15 and today is February 21st. I have not received a shipment confirmation or an email reply to the refund I requested since it has been over the estimated time of delivery stated on the website. DO NOT ORDER FROM THIS WEBSITE!”

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Posted 5 years ago

We have replied to you by email. And will reply to you again directly. We are in the middle of a Global Pandemic. We send all orders within 12 working hours but there are sometimes severe delays with postal services around the world. This is completely outside our control. We will email you again directly.

Posted 4 years ago

“This review is for the Canon EOS R5 Camera Guide that comes in 3 volumes. This is the first time I have been disappointed with your manuals and I have several. The main problems here are: 1. The contents page for the guide is missing the listing for pages 1 - 118 so I can't search easily. These are really important pages for starting with a new camera. 2. The covers are incorrect: Part 3 is actually Part 1; Part 2 is Part 3; Part 1 is Part 2. I find this very frustrating. So far I have not gone any further so can't comment.”

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Posted 5 years ago

I'm really sorry to hear this. We will look into tomorrow and get back to you. Something appears to have gone wrong our side. Please accept our apologies. We will rectify this for you.

Posted 5 years ago

“I needed a quick turnaround and the documents arrived after I had left! I know it was Christmas and there's COVID - but you did not deliver what you said you would.”

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Posted 5 years ago

I'm sorry. We have dealt with this directly by email. The Coronavirus is causing the most dreadful effect on the postal service we have ever seen in 40 years in business. This is out of our hands. We have since resent your order.

Posted 5 years ago

“Absolutely dreadful, awful work. I really don't understand how you can remain in business.”

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Posted 5 years ago

This makes no sense to us. We have great pride in everything we produce. We will look at your order and see what might have gone wrong. We will either resend or credit you in full. We will email you directly about this. Please accept our apologies.

Posted 5 years ago

“Update to review below: Still have not received a response to my email and have not received my product either. I would like a full refund to be issued immediately. I still have not received my products and after multiple attempts trying to contact someone I have yet to receive a response. Awful customer service and can't comment on quality of the product as I don't have it. Absolutely would not recommend.”

Helpful Report

Posted 5 years ago

Hello I am sorry have you looked in your junk folder in you emails as we reply to all emails but find some customers receive them into there spam or junk folder. The order was sent to you from here in the UK on the 27th November. I am sorry we are seeing major delays in the delivery times due to covid 19 and the Christmas period with the increase in post with every body shopping on line. Postal services here in the UK are working with staff shortages and with the increase in the amount of post going through the system as impacted on the speed it pass through. Once the post has left the UK and reaches the USA it has to clear customs and then enter into the USPS and if they are having the same problems as the UK postal service then this is why it is taking extra time.

Posted 5 years ago

“We submitted a PDF every page of which was in landscape view to be printed and bound on A5 paper. What we received was an A5 portrait view booklet with 81 pages printed in A6 landscape across an A5 portrait page. The result was an almost unreadable instruction booklet. I wrote to Print-my-PDF.com on 25 August complaining. I am still waiting for a reply. Needless to say, we are extremely unhappy with the service from this company.”

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Posted 5 years ago

Hello I am sorry The PDF was sent this way. I have taken a look and can see your point. I will try and print this larger for you and resend the order. Regards Julie

Posted 5 years ago

“I have emailed to express my complete disappointment at the quality and request a refund. I haven't received a reply yet. The product is in no way what I expected.”

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Posted 5 years ago

“Binding terrible, thing came apart in my hands first time I opened it. Had to staple pages together myself. Waste of time and money.”

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Posted 5 years ago

Hello Sorry in the delay in answering. I am sorry this has happened I will resend the order but I will spiral bind the PDF as the one ordered was for the heat bound version. Regards julie

Posted 5 years ago

“the quality is no better than I directly print it with my own printer”

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Posted 5 years ago

Hello If you are not happy then please return wioth a covering letter for a refund.

Posted 5 years ago

“I had a PDF colour and the print was black and white so not impressed as I paid a lot wait a lot to print something different from what I expected...Binding is poor too”

Helpful Report

Posted 5 years ago

Hello I am sorry we can only print in black and white. we do state this in our FAQ'S Do you print in colour? No. We print in very high quality black and white. People who need a PDF printed by us do so primarily because they need to read the text in their document. The photos in the books that we produce are in black and white and are still of excellent quality. We supply bound books where the text is totally legible and all pictures will be very clear. If you are not happy then please return with a covering letter for a refund. Regards Julie

Posted 5 years ago

“awful quality sorry.”

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Posted 5 years ago

Hello I am sorry we will look into this and message you directly. Regards Julie

Posted 5 years ago

“I SENT A COLOR PDF FILE TO BE PRINTED AND THE BOOK CAME IN BLACK AND WHITE AND VERY GRAINY.”

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Posted 5 years ago

Hello I am sorry we can only print in black and white. We do state this in the FAQ's Do you print in colour? No. We print in very high quality black and white. People who need a PDF printed by us do so primarily because they need to read the text in their document. The photos in the books that we produce are in black and white and are still of excellent quality. We supply bound books where the text is totally legible and all pictures will be very clear. If you are not happy then please return with a covering letter for a refund. Regards Julie

Posted 5 years ago

“I never received my items.”

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Posted 5 years ago

Hello Mr Seymour has sent an email . The issues has been resolved. Regards Julie

Posted 5 years ago

“Never received my order”

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Posted 5 years ago

Hello We are finding our customers who orders were sent out around this time are taking a long time to be delivered. I will resend the order. Regards Julie

Posted 5 years ago

“My order never arrived”

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Posted 5 years ago

Hello I will look in to this for you and email please check your junk folder as we have found some of our emails are being sent there. Regards Julie

Posted 5 years ago

“Very expensive service, for the quality of print I received. The print quality was very bad (light, barely readable)”

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Posted 5 years ago

This is very concerning. It sounds like something went wrong on your order. We will resend. Sorry it has taken so long to reply. We have been unable to reply to all reviews because we have been short staffed due to the Coronavirus.

Posted 5 years ago

“I never received it.”

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Posted 5 years ago

Dear Mr Lenir I have sent you a email please check junk folder just in case it has been delivered to that folder. Happy to resend but need to check we have the correct address. Regards Julie

Posted 5 years ago

“Pages were hanging out of the front cover, not impressed”

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Posted 5 years ago

Hello I am sorry the manual has not been bound well. I will resend the order making sure all page are bound into the manual.

Posted 5 years ago

“Totally overpriced”

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Posted 6 years ago

Hello I am sorry you feel this way. you can return the order with a covering letter and we will be happy to refund you.

Posted 5 years ago

Print My PDF is rated 4.7 based on 3,542 reviews