Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.85

4.9 Rating 37,112 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“As always just great allround service.Great websight Always brill quality tools etc.”

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Posted 1 hour ago

“Delivery on time and in good condition. Very good service. Thank you.”

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Posted 2 hours ago

“Ordered item and it appeared as described at a good price.”

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Posted 6 hours ago

“The tools were bought to replace ones that were stolen from my van. When I placed the order it said the delivery time was 2 -4 days but due to power tool world's incompetence it took eight days for them to be delivered. I rang power tool world to see why they hadn't been delilvered and they told the that my full address hadn't been put on the parcel and it had ended up at the wrong delivery depot and they were sorting it out and it would be delivered on Tuesday, I told them no one would be in on Tuesday and they weren't bothered at all and didn't even apologise for their mistake with my address. I will not be using power tool world”

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Posted 21 hours ago

Hello David, Thanks for leaving a review with us. We apologise that you had issues with your parcel being delivered by our courier. We can understand the concern this caused you and we recognise the importance of the timely arrival of our customer's parcels. Upon investigating this, we can see you contacted our Customer Service Team who resolved this for you and a replacement order with the correct details was delivered. If you wish to contact us further regarding this, you can do so here via our website here: https://www.powertoolworld.co.uk/contact Kind Regards - PTW

Posted 14 minutes ago

“Prompt and a good price, arrived in good time.”

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Posted 22 hours ago

“Can't fault Company. Next day free delivery.”

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Posted 23 hours ago

“Competitive pricing. Good range. Speedy service.”

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Posted 23 hours ago

“Power tool World have a very good selection and stock of power tools and they also offer good prices and the delivery service is swift.”

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Posted 23 hours ago

“Thank you for faster response and delivery”

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Posted 1 day ago

“Brill company to buy from .for all your tools etc. Great all round service”

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Posted 1 day ago

“great service great delivery”

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Posted 1 day ago

“Good price, next day delivery - what's better than that?”

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Posted 1 day ago

“Power tool World were new to me but I will be back for more. Good price and free postage, what's not to like?”

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Posted 1 day ago

“I am VERY Pleased. I ordered my items on Thursday Night and they arrived with DPD on Saturday Morning. I am very pleased with the delivery service, but would recommend using ParcelForce in future as I have had numerous issues with DPD. Everything was in the box and was decently well packaged, it could have done with a little more packaging as the items were moving about in the box but is was not too bad once opened. Purchasing was easy and the payment system was good, I had no problems with the checkout or any issues with the website. The website is easy to use and does not take long to load, even though I have very poor internet speed. Everything was as described and I am very happy with my order. Thank you very much for a pleasant and easy transaction!”

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Posted 1 day ago

“Their Standard of 12-18 months ago has declined”

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Posted 1 day ago

Hello Margaret, Thanks for your review with us. We apologise that our service did not meet your expectations. Providing a high standard of service to all our customers is a top priority for us. We understand you are in contact with our Customer Support Team, and we are eager to resolve any issues you may be experiencing. If you can continue to liaise with us that would be perfect. Kind Regards - PTW

Posted 1 hour ago