Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,403 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Good pricing and great service. Well done!”

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Posted 1 year ago

“Very competitive pricing, and delivery was spot on, and DHL etc would leave in a safe place, because some of us aren't at home - we have to work ;)”

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Posted 1 year ago

“Their online order service very easy to use. I was able to search and find just what I was looking for very easily. I was well informed of when to expect my delivery which was bang on time by very efficient, friendly operative. Thank you!!”

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Posted 1 year ago

“I ordered from this store, but twice they couldn't deliver my order due to my fault.”

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Posted 1 year ago

Hello Thank you for your review. The courier was unable to gain access to your building and no safe place was available. We are sorry the delivery didn't meet your expectation. Kind Regards PTW

Posted 1 year ago

“Power Tool World normally has the best prices and delivery is very quick, its my goto website now”

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Posted 1 year ago

“I have no issue with power tool world's products but my delivery was completely unacceptable. I was advised delivery was due by 15.24 on 11/08/25 then that it was running late and would with me around 7.45. Tracking showed it had been delivered and signed for, but clearly not to my address. There was a laughable proof of delivery photo which was a hand holding the parcel with a pavement in the background. I phoned the customer service of the delivery company they guaranteed it would be with me the next day, this did not happen and I did not have any follow up from customer service. Silver lining, another company's delivery driver noticed the parcel in a hallway of a block of flats a mile from my home, recognised my address having made multiple deliveries here before and kindly dropped it off.”

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Posted 1 year ago

“Have brought replacement drill & impact driver bodies before and they’ve always been extremely good and reliable. I’d recommend 100%”

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Posted 1 year ago

“brilliant service , everything as required ,no fuss just perfect on the ball regarding monies as well thank you see you soon”

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Posted 1 year ago

“Competitive prices a great choice and very quick delivery. Can't fault them.”

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Posted 1 year ago

“Prompt delivery of a genuine Makita tool, not an imitation as so many are.”

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Posted 1 year ago

“I have ordered many times from Powertool World and never had anything but excellent service, I recommend them to all my colleagues and no one has ever had anything derogatory to say.”

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Posted 1 year ago

“Mower despatched promptly and would have arrived a day early had DHL not delivered it next door without informing me.”

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Posted 1 year ago

“Absalute brilliant service,fast and easy”

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Posted 1 year ago

“Great service, quick and easy a very reliable company”

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Posted 1 year ago

“Good to deal,with nothing is a bother”

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Posted 1 year ago

“I only purchased a drill case which wasn't expensive to start with and postage costs were minimal. Item arrived in just a few days. Can't get better service than that, even on small purchases.”

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Posted 1 year ago

“I rarely write reviews as with the amount I order I would find myself constantly writing reviews, however I ordered a pair of router cutters from Power Tool World at 7:00 pm on Friday evening and received them before 11:00 am the following Monday and was kept informed of progress over the weekend. Now that's service!”

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Posted 1 year ago

“Fast delivery bought a few tools from here.never let me down with the tools and delivery.if products not in stock,they have emailed me when back in stock”

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Posted 1 year ago

“Quality customer service shich is rare these days. When I have had a product query I have been assisted and guided through to purchase. Competitive prices, quick delivery.”

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Posted 1 year ago

“Good on price, great on service and super quick with the delivery. Why wouldn't you use them”

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Posted 1 year ago

Power Tool World is rated 4.8 based on 46,403 reviews