Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.84

4.8 Rating 43,981 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Very good company helpful”

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Posted 1 year ago

“Sadly I ordered the items from Power Tool World on the 3rd of January and I still don't have them! The courier service used (which you pay delivery for) is incredibly inflexible and cannot make changes to standard delivery unless you work through PTW. However, PTW say you need to make changes directly with DHL, so one group pointing the finger at the other. It's been 3 weeks since ordering and the items haven't even made it back to PTW following one attempted delivery, so all i can hope is that i receive these items by March at this rate with a 3 month delivery window, it's ridiculous!! It's like every retailer seems to want people to buy from Amazon instead of them, as whenever you do it's a headache and with delivery charges for a far worse delivery service!”

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Posted 1 year ago

Hello, Thanks for leaving a review with us. We are truly sorry to hear of the issues that arose with getting your parcel delivered, we can see you have contacted our team regarding this and an investigation was raised. As we do try to work as quickly as possible with our courier, sometimes things can take longer depending on the investigation raised. Looking into this further for you, a refund has been actioned today 23/01/2025. If you wish to contact us further, you can do so here - https://www.powertoolworld.co.uk/contact-us Kind Regards - PTW

Posted 1 year ago

“I am a new customer of Power Tool World and came across them when searching for a good deal on a leaf blower. I was delighted to find that they were cheaper than Amazon (which is unusual) so I jumped at the offer and placed my order. Communication was great and the item was despatched and delivered very efficiently. I have since registered my product for the extended warranty and I am delighted with its power and functionality. I would highly recommnend Power Tool World.”

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Posted 1 year ago

“I bought some jigsaw blades and the blades are fine but did take quite some time to be dispatched.”

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Posted 1 year ago

“Does what it says on the box”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Good quality products at fair prices - what’s not to like?”

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Posted 1 year ago

“I needed to deal with the Customer Service Team and their help and support were outstanding.”

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Posted 1 year ago

“From going onto the website to delivery was very easy and hassle free. Communication was very good and als the price. Defiantly buy from Power Tool World again.”

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Posted 1 year ago

“Good quality products and good service I will use PTW again”

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Posted 1 year ago

“Excellent efficient and on price very competitive”

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Posted 1 year ago

“My saw turned up in good time with good packing that did not show the contents on the outside. The itself had light rust on the assembly screws and Allen key. There was also bubbling on the base plate. Power tool world would not have been able to see this with the tool boxed.”

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Posted 1 year ago

“fast, efficient and great price.”

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Posted 1 year ago

“Very competitive pricing and order arrived quickly.”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Best deal for this purchase can’t fault delivery to purchasing”

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Posted 1 year ago

“Arrived on time”

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Posted 1 year ago

“decent price for what I bought, fast delivery. would use again”

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Posted 1 year ago

“Good service and very competitive price”

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Posted 1 year ago

“Great service. Arrived as stated .Would definitely recommend and use again.”

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Posted 1 year ago

Power Tool World is rated 4.8 based on 43,981 reviews