Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 44,694 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, second time using this company would recommend”

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Posted 3 months ago

“Turned up quickly. Don’t let the shiny new tool make you forget to open the tube though 🤣”

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Posted 3 months ago

“Excellent tool for trimming trees, glad I purchased it for my partner he is really happy with it”

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Posted 3 months ago

“Best price I could find online by quite a bit! Quick dispatch and fast delivery with regular updates from carrier. Website said body only and no pictures of a carry case on website so I was extra pleased when nailer turned up in it's own moulded case with dedicated space for charger and spare battery.”

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Posted 3 months ago

“Good sale item, great comms and delivery, will definitely purchase from PTW again, cheers”

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Posted 3 months ago

“Brilliant, easy website to navigate. Fantastic prices & arrived very quickly”

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Posted 3 months ago

“I ordered 106 pounds worth of various goods from you, and the next day I ordered two batteries. After the stated three-day delivery, I received the order with the batteries, and the first order was pending. After a week of waiting, I wrote and asked where my goods were. They refunded my money without an apology and didn't say anything about why they did this. They could have immediately said you were out of something. I needed everything I ordered urgently.”

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Posted 3 months ago

Hi Igor, We’re really sorry to hear about the confusion with your order and the refund being actioned, this was due to a stock discrepany and an email was sent over by our team letting you know. This isn’t the service we aim to provide. Thank you for your feedback. Kind regards, Power Tool World

Posted 3 months ago

“Easily found what I was looking for on website. Ordering was a simple process and goods delivered on time.”

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Posted 3 months ago

“Excellent quality and shipping . Received my item quickly. Well packaged .”

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Posted 3 months ago

“Shocking company stay well clear from power tool world buy from reputable company”

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Posted 3 months ago

Hi, We’re really sorry to hear about your experience with Power Tool World. This isn’t the service we aim to provide. We can see our Customer Care Team are in contact with you to get your issues resolved. Thank you for your feedback. Kind regards, Power Tool World

Posted 3 months ago

“В описании было free charger black Friday deal ,но по факту его не получил. Может я чего то не понял?”

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Posted 3 months ago

Спасибо за ваш отзыв. Приносим извинения за недоразумения, возникшие в связи с нашей акцией «Черная пятница». Акция касалась предложений по аккумуляторам и зарядным устройствам, и никакого полностью бесплатного зарядного устройства не было. Мы ценим ваши комментарии и пересмотрим способ информирования о наших акциях, чтобы в будущем они были максимально понятными. С уважением, Команда Power Tool World

Posted 1 month ago

“The order Was delivered with missing accessories.”

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Posted 3 months ago

Hello Oleg Thank you for your feedback. We’re glad that the issue with the missing accessories was resolved and that our goodwill gesture refund was able to address the situation. We appreciate your understanding and hope this demonstrates our commitment to resolving issues fairly and promptly. Kind regards, PTW

Posted 1 month ago

“Best price, super quick delivery, I’ll definitely use again.”

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Posted 3 months ago

“Excellent service, quality product ..DeWalt 165mm circular saw, great bit of kit. I now have the full set of Dewalt saws available also at the best possible price available in the UK.”

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Posted 3 months ago

“Very reliable prompt service. Unable to review product as it is being given as a present”

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Posted 3 months ago

“Item Not received?”

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Posted 3 months ago

Hi Craig, We’re really sorry you haven’t received your item. This isn’t the service we aim to provide. We can see that our Customer Service Team have contacted you regarding this and a resolution has been actioned. Thank you for your feedback. Kind regards, Power Tool World

Posted 3 months ago

“Fast and reliable service with pretty much unbeatable prices and quality. With possibly the widest range online”

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Posted 3 months ago

“Ordered Friday delivered Tuesday about 2pm. Good job I was in as courier arrived 2 hours earlier than text stated. No problem with Makita product, price was £35 cheaper than elsewhere. Will use Power Tool World again.”

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Posted 3 months ago

“Brilliant service, great item at a great price with great communication. Have used before and will definately use again. Thank you”

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Posted 3 months ago

“Never used this site before, but would recommend. Prices were competitive and one of my parcels never arrived. Contacted them and soon got back to me and arranged a replacement that arrived quickly.”

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Posted 3 months ago

Power Tool World is rated 4.8 based on 44,694 reviews