Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 44,695 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Torch came with a defective battery, but no problem, Dan in the customer service team sorted it out straight away. Highly recommended. Thanks for your help Dan. Much appreciated”

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Posted 4 months ago

“Very efficient and quick service provided”

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Posted 4 months ago

“i have bought four makita tools from power world over the last month and the service has been first class.”

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Posted 4 months ago

“Cannot fault Power Tool World, from finding what I need on thier site to receiving it the next day. Perfect customer service”

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Posted 4 months ago

“Cheapest on the internet for thousands of products. Excellent product line and quality goods. Easy to order, very reliable, although the couriers they use, (DHL), are a bit erratic. Ordered quite a few products now and only been let down once. Not their fault, but a courier misunderstanding”

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Posted 4 months ago

“Awful company dreadful customer service,”

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Posted 4 months ago

Hi Sam, I’m really sorry to hear you had such a negative experience with our customer service. We take feedback seriously and will look into what happened to prevent this in the future. We’ll escalate this to our customer service team and follow up with any needed actions. Thanks for bringing this to our attention. Kind regards, Team Power Tool World

Posted 3 months ago

“Good value prompt”

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Posted 4 months ago

“Found easily what I was looking for. Placed order on line and was kept informed of its arrival. Boxed well. Will use again”

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Posted 4 months ago

“Bob on😉👏🏻👏🏻”

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Posted 4 months ago

“Another pleasant experience. Prompt delivery as always. Best price to which is an extra bonus 💪🏻..”

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Posted 4 months ago

“Competitive prices and good costumer service!”

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Posted 4 months ago

“Great prices for top quality tools”

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Posted 4 months ago

“Great service, prompt to process the order and dispatch Even remind you to register your tool for the warranty.”

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Posted 4 months ago

“poor quality bits”

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Posted 4 months ago

“I looked for the 3/8" drive impact - body only - tool for a few months online, before finding Power Tool World with the best offer and a great range of milwaukee equipment. I would definitely recommend them.”

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Posted 4 months ago

“A great seller with a easy to navigate site and some quality products at competitive prices. I particularly like the bundled offers especially on the DeWalt range. It would be great to see more of the same!”

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Posted 4 months ago

“Very happy with purchase absolute bargain”

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Posted 4 months ago

“I'm adding this to stop them sending request after request for reviews”

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Posted 4 months ago

“thanks will probably buy again”

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Posted 4 months ago

“Poor! Been a month now and still not recieve the tools yet, I have to end up request refund through bank and buy it somewhere else. Customer service never answer a call, never return call, poor!”

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Posted 4 months ago

Hi there, I’m really sorry to hear you’re having to request a refund and that our customer service hasn’t been responsive. We take all feedback seriously and will look into what happened to prevent this in the future. We’ll escalate this to our refunds and customer service teams to investigate and follow up with any needed actions. Thanks for your patience while we sort this out. Kind regards, Team Power Tool World

Posted 3 months ago

Power Tool World is rated 4.8 based on 44,695 reviews