Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,593 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service and delivery is excellent”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Ordered the tool and expected to have an update on the order e-Mail etc, but it went quiet for a few days. All fine and delivered well though. Nightmare time trying to register the tool for extended warranty-but probably nothing to do with Power Tool World. Shame you only get a discount code After you’ve bought the tool. Great service overall though.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Fast delivery and competitive prices.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Beware of the ‘next day delivery’ promises. I ordered a dewalt table saw and took advantage of the ‘order before 7pm to guarantee next day delivery’ promise on their website. The order processed and I completed at 5:15pm. I received an automated acknowledgment of the order, followed by another email from DPD to say that they were expecting the parcel. Naturally I expected further emails with tracking details, but none arrived so the next morning I telephoned Powertool world to see if they could find it in their system. I was told very matter of factly that as I’d placed the order after 5pm they had closed for the day and the order wouldn’t be shipped until they’d come into work. When I said what their website claimed I was told that that would have to be taken up with their web design department and that nothing else could be done. I was told that the parcel would be collected by dpd that day and it would be delivered on the next working day, a Monday, as it was the weekend. I suggested that they’d falsely advertised the next day claim and that they might wish to offer a consideration to compensate me for the inconvenience of waiting in for another day until the parcel was delivered. That suggestion was quickly shut down as they maintained they had done nothing wrong. Further emails of complaint were similarly dismissed. To our surprise the package arrived on the Saturday! Fortunately we were at home, as I dread to think what dpd would have done with £500 quids worth of table saw if we weren’t there - probably left it on the doorstep and sent me a photo saying ‘delivered’ The tool itself is brilliant btw…”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review and taking the time to give your feedback. We will look in to this for you and see what we can do to improve our service Kind Regards Power Tool World

Posted 2 weeks ago

“Easy to handle,quiet and efficient”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“A company that sells tools that don’t work and in my opinion sells forgeries.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to leave us a review. We can confirm we do only sell genuine products. I can see you asked to return your item advising it appeared to be faulty, but as of yet have not returned the item. If you still need to return the item, please follow the steps we have sent you to complete this. Kind Regards Power Tool World

Posted 2 weeks ago

“Brilliant company to deal with - very competitive prices, customer service and delivery options A+++++++”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Great price and super fast delivery. Recommended!”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Simple ordering, great communication and delivery”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Good simple processes which work”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Very competitive price and prompt dispatch. Can’t ask for more really.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Prompt service”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“100% can not get better than 100%”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Very efficient service”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Prompt delivery and reasonable prices. Have used again since 👍”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Prompt delivery well packed Great item will recommend 👍👍”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Great power tool, great price, fantastic service”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Very good service”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“Perfect no problem whatever very fast postage”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

“I bought dewalt multi tool it was the cheapest on the Internet. However I had concern that it was genuine dewalt as it came in plain box flimsy cardboard. I checked it out best I could to make sure it was genuine dewalt. I think it is. The tool works great and I more than happy with the tool fake or genuine.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you very much for your kind review. We’re delighted you had a great experience and look forward to delivering to you again soon. Kind Regards Power Tool World

Posted 2 weeks ago

Power Tool World is rated 4.8 based on 46,593 reviews