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Power Tool World Reviews

4.8 Rating 44,648 Reviews
97 %
of reviewers recommend Power Tool World
Read Power Tool World Reviews
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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
Very quick delivery, easy to order
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Posted 1 week ago
Fast efficient order to delivery and very competitive prices.
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Posted 1 week ago
Order delivery as advised thank you
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Posted 1 week ago
Excellent service. Quick delivery. Good price. Very happy with the company
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Posted 1 week ago
Hi. My only issue was that you were very difficult to contact via telephone. I tried on a Tuesday and took until the following Monday to talk to someone. Your system tells you that it generally takes 5 mins to anwer a call, fair enough, but it cuts you off after 2.40 mins.
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Posted 1 week ago
Great experience with Power Tool World. The ordering process was smooth, delivery was fast, and my lawn mower arrived well-packaged and exactly as described. Very happy with the quality and service—would definitely buy from them again.
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Posted 1 week ago
Item all arrived quickly.
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Posted 1 week ago
Great service Quick delivery and at cheaper price
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Posted 1 week ago
Absolutely great service from ordering to delivery. Thanks, it’s refreshingly nice to receive such excellent customer service.
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Posted 1 week ago
One of my go to stores for any power tool purchase / replacement
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Posted 1 week ago
Fast delivery, great price and will do my business in the future.
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Posted 1 week ago
Had the best price on what i was looking for, also had a couple of bargains in the sale area, so picked them up as well, all delivered next day.
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Posted 1 week ago
Arrived on time and a good product.
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Posted 1 week ago
These guys offer excellent service.
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Posted 1 week ago
Quick fast delivery. My only grip is not been able to get to speak to a human on the phone line.
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Posted 1 week ago
Great company to buy from and fast next day delivery 👍
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Posted 1 week ago
Excellent service. I ordered late afternoon and had received the lawnmower by midday on the following day.
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Posted 2 weeks ago
They are absolutely the best. I always shop there, and the prices are unmatched.
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Posted 2 weeks ago
Appalling customer service! Product arrived damaged. Tried calling to get it sorted straight away but they don't answer their phones. Finally got through the following Monday after no response to emails. Was lied to regarding being eligible for a replacement. Still waiting for one 12 days after reporting the damage.
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Posted 2 weeks ago
Hello Carl We’re very sorry to hear about your experience and understand how frustrating this has been, especially with the delays in communication and resolving the damaged item. This is not the level of service we aim to provide. We can confirm that your case has been escalated to a manager and your return has been marked as a priority. We are working to get this resolved for you as quickly as possible and will ensure you receive an update shortly. Thank you for your patience while we put this right. PTW
Posted 1 week ago
Excellent. I'll be back.
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Posted 2 weeks ago
Power Tool World is rated 4.8 based on 44,648 reviews