Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.84

4.8 Rating 43,951 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Delivery was good but no reply to phone call or two emails, which is poor. Better communication = 5 stars”

Helpful Report

Posted 2 weeks ago

Hi Rbert, We’re sorry for the lack of response to your calls and emails. That isn’t the experience we want to provide. We are currently working to improve communication going forward. Thank you for bringing this to our attention. Kind regards, Power Tool World Team

Posted 2 weeks ago

“Used this firm because they were the cheapest, better than Amazon. Website was simple and ordering was easy and I didn’t need to open an account. I was kept informed throughout the sale to delivery”

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Posted 2 weeks ago

“Power tool world website was straightforward and delivery went well. A reliable company”

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Posted 2 weeks ago

“The ordering and delivery was very efficient and it was good to have a date for the order in advance so that we could be sure to be available for receiving it.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Quick delivery and great prices”

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Posted 2 weeks ago

“I recently purchased a second DeWalt tyre inflator from power tool world for my son. I found the price was better than the other sellers I had reviewed and the service was excellent it was also free next day delivery which for me made a big difference compared to many other sellers.”

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Posted 2 weeks ago

“As ever, delivered on time and just what I wanted. Very reliable company thta I would highly recommend”

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Posted 2 weeks ago

“More than excellent service, price, delivery, communication. One of the best tool seller.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Excellent service,great price and product, let down by 2nd party delivery service”

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Posted 2 weeks ago

“Very fast efficient service just a pity the delivery company was not as efficient”

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Posted 2 weeks ago

“Good price excellent service”

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Posted 2 weeks ago

“I was the customer, but listed my son as the recipient because I was not there. In the end, I received an invoice in my son's name, although I made the payment. My requests to make changes to the invoice were refused.”

Helpful Report

Posted 2 weeks ago

Hello Serhii Thank you for your feedback. We’re very sorry for the frustration this caused. Because the order was placed with your son listed as the recipient, our system automatically generated the invoice under the same name. For security and compliance reasons, we are required to issue invoices exactly as the information is provided at checkout, and we’re not able to modify the billing name after an order has been completed. We understand this wasn’t the experience you hoped for, and we truly appreciate you bringing it to our attention. If you place another order in the future, please ensure your own name is entered in the billing section—we’ll be happy to assist with anything you need. Thank you again for your understanding.

Posted 2 weeks ago

“Good price and delivered quickly. Well informed on the delivery process as well.”

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Posted 2 weeks ago

“Great range of products great company to deal with”

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Posted 2 weeks ago

“Great company , professional, best prices , fast delivery, can’t go wrong , will used again and again”

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Posted 2 weeks ago

“Top seller definitely recommend to others”

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Posted 2 weeks ago

“Very nice good”

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Posted 2 weeks ago

“Great dealer, always quick and very helpful on the phone”

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Posted 2 weeks ago

Power Tool World is rated 4.8 based on 43,951 reviews