Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,664 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Got all the relevant confirmations etc but after waiting a long time with no “out for delivery” I chased. Told that the order was never checked into DPDs system. Offer was to replace the missing order minus an out of stock item or refund. Took the refund and gone to another supplier. Had to wait days for money to be refunded. Failure of system, checking and customer focused support.”

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Posted 4 months ago

“Ordered a battery hedge trimmer, when placing order there was a glitch between my bank and their system, which resulted in me having to re order 3 times on same day. Then 2 turned up with one on way, but this never arrived. 3 payments came out, then had a lot of trouble getting anyone on the phone and only had standard email responses. After a week and countless calls and emails I finally got hold of a human on the phone 🎉and it’s being felt with now thankfully. Definitely need more people on the phones 🙏 let’s get back to them days when someone answers the phones and deals with things. This is and always will be the best way.”

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Posted 4 months ago

“Excellent service. Quick delivery. Would use again.”

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Posted 4 months ago

“If you could use another courier as dpd messed up my parcel and I’m with my work behind because of that!! No option for neighbour or safe place”

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Posted 4 months ago

“Power Tool World are absolute morons. I ordered tool with battery as described, but they sent me bare tool with no battery. And they not talking with me about it for over two weeks.”

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Posted 4 months ago

“Correct part.”

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Posted 4 months ago

“Good service. Good price.”

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Posted 4 months ago

“Great service so far. All delivered promptly and good price. Test would be when problems arise.”

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Posted 4 months ago

“all good thanks”

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Posted 4 months ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 4 months ago

“Very happy with their service and fantastic price's.”

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Posted 4 months ago

“Good prices and on time deliveries. What’s not to like?”

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Posted 4 months ago

“Perfect correspondence, delivery time and packaging.”

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Posted 4 months ago

“Excellent choice of products, brilliant prices and good delivery”

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Posted 4 months ago

“The transaction was easy the price was good and it arrived quickly. I have had a problem in locating the serial number on the item to register the extended warranty (I can find the date of manufacture) PTW have responded, but have not been able to advise where to find the serial number.”

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Posted 4 months ago

“Good value prices. Excellent selection. Speedy delivery. Clear email communication.”

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Posted 4 months ago

“Very pleased with service and delivery, great price for a quality tool, and a huge range of tools and accessories in general”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“Easy sellers to deal with. Parcel arrived earlier than anticipated. Strimmer was cheapest I could find on internet. I have previously purchased from Power tool world before and would recommend. No issues so far.”

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Posted 4 months ago

“Easy to access site and order product, however a little disappointed as advised would be delivered following day if ordered before 7pm. Turned out wasn't received until a couple of days later. Would have appreciated a message to let me know this!”

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Posted 4 months ago

Power Tool World is rated 4.8 based on 46,664 reviews