Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,665 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Ordered several items I needed quicker than usual. The service was excellent. With great prices. Good communication through out. Quality equipment with a great trade range. Hope to do business again soon.”

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Posted 4 months ago

“My delivery was incomplete as one part not sent. 10 days later still waiting for part. Patchy email correspondence with no apology nor sense of urgency to address this matter. Very difficult to get through by telephone - waited 30 minutes for my call to be answered and it was terminated. Worst customer service I have ever experienced. Will not be buying from your company again.”

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Posted 4 months ago

“Great product at a good price, delivered in a couple of days, excellent all round”

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Posted 4 months ago

“Quick dispatch and delivery of items purchased, happy with the price would be a 5 star review but sadly the strimmer I purchased came in a box that had been opened previously and there was a small component missing, only a 12mm M4 bolt but bit annoying Also I paid extra for a mulch plug for my lawn mower, it came up as a recommended option as an extra and I thought it was a good one.....only there's already one in the mower so that was a few pounds wasted, maybe my fault for not checking the details more closely but also poor form from the sellers website”

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Posted 4 months ago

“Product brilliant”

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Posted 4 months ago

“A power tool supplier that has a great range of tools and brands at good prices. Quick delivery also.”

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Posted 4 months ago

“Firstly the most negative thing is your postage costs, and discrimination against those living in northern Scotland which IS MAINLAND BRITAIN! Contrary to yours and every other exploitative sellers terms on the internet. Connected to that, is the ridiculous size of the packing box used to send a small pocket knife. No wonder delivery charges are this extortionate. Something that could easily have been posted in a padded envelope for £4, is instead put in a box that could have contained 30 of said item, and couriered by private enterprise. An unnecessary and negative experience for your customers.”

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Posted 4 months ago

“Awful aftersales and customer service as above in product review.”

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Posted 4 months ago

“I ordered an impact driver and it arrived in excellent condition and very quickly with great communication will definitely be using them again”

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Posted 4 months ago

“I purchased the Makita SP6000 from Power Tool World and it was the cheapest aswell and with the super quick next day delivery service. Exceptional service from these guys I can without any doubt recommend these guys for there 5 ⭐⭐⭐⭐⭐ service. Top Job Power Tool World 👍.”

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Posted 4 months ago

“The product I’ve ordered tried to be delivered 2 weeks ago but I unfortunately couldn’t make it on time so I missed the delivery and since then I’ve had no confirmation on when it will be delivered again and I’ve tried to call you company several times and no has answer or called me back and I’ve emailed several times as-well and considering I’ve spent a lot of money on this product I would like to know as soon as possible when it will be delivered”

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Posted 4 months ago

“Bought a Makita DHP484 from Power Tool and another a month before from a competitor. Power Tool World win hands down on service. Absolutely excellent.”

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Posted 4 months ago

“Great purchase arrived promptly. Easy to assemble, well built easy to use and has great choice of cutting levels. Very impressed.”

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Posted 4 months ago

“Had a problem with the discount that was slow to sort out but they got ther in the end”

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Posted 4 months ago

“Really fast delivery got me out of a jam”

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Posted 4 months ago

“Fast delivery and the battery is work without problem”

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Posted 4 months ago

“Great speedy delivery from this company. The hedge cutter was delivered in own packaging and intact. Great Bosch rechargeable hedgecutter”

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Posted 4 months ago

“Easy to deal with. Quick efficient and well worth the value. Thank you.”

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Posted 4 months ago

“Excellent quality original product, recommended”

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Posted 4 months ago

“Good Price, quick delivery.”

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Posted 4 months ago

Power Tool World is rated 4.8 based on 46,665 reviews