Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,669 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of tools. Reasonable pricing, and quick reliable dispatch. I have used many times now. Thanks.”

Helpful Report

Posted 4 months ago

Hi Scott, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Excellent web site. Sells a huge variety of woodworking tools.”

Helpful Report

Posted 4 months ago

Hi George, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Very fast delivery, quicker then expected. Keep informed of order progress and tracking info. New sealed carton as expected.”

Helpful Report

Posted 4 months ago

Hi, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Awful, I received the item and have been trying to send it back ever since. I have sent photos e-mails and rang everyday but i’m still stuck with the item and £136 worse off just tell me how to return it i don’t want it.”

Helpful Report

Posted 4 months ago

Hi Ben, We are very sorry for the delay you have experienced in getting this issue resolved. Our team will be in touch as quickly as possible to help get this sorted. My apologies again for your inconvenience. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Excellent pricing and next day delivery”

Helpful Report

Posted 4 months ago

Hi William, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Dpd postage service is a disgrace! We missed our entire bank holiday weekend because they messaged us each morning saying we will deliver today, should have arrived on the Friday and it turned up the Tuesday afternoon so much for next day delivery. Suggest you avoid using dpd as I won’t ever order again while you are and as a company you seem ok just the postage.”

Helpful Report

Posted 4 months ago

Hi Jon, Thank you very much for your feedback, we appreciate your comments and will take them on board as we continue to improve our service. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Item I purchased was next day delivery and it arrived promptly on time delivery driver was very helpful and helped to bring bulky item into my property and was very polite will order from this company again”

Helpful Report

Posted 4 months ago

Hi Jacqueline, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Good......”

Helpful Report

Posted 4 months ago

Hi Redzhep, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“I received the items and it started very well due to an excellent courier, I was using the split shaft for the first time with the hedge cutting attachment after I had used the strimming one and the unit started to make an awful rattling noise. I rang PTW and was given the run around with their automated service for 15 minuets so gave up as I was unable to speak to someone and emailed them with the details and a short video of the issue. 24 hrs later Chris at PTW said sorry to hear your problems and asked me for a video clip and a description of the issue (which I had sent the day before) and he said he would consult their team and get back to me, a week later I have still haven't had a reply or contact. So I have now boxed up the 3 items and asked for them to be collected. I am awaiting a response.”

Helpful Report

Posted 4 months ago

Hi Andy, We are very sorry for the delay you have experienced. Our team are looking into this for you, and will be in touch as quickly as possible to provide further updates and resolve your issue. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Please read the review”

Helpful Report

Posted 4 months ago

Hi Martyn, We are sorry to hear that there has been an issue with your order. Please reach out to us at www.powertoolworld.co.uk/customer-service and our team will be able to assist you. Best Regards, The Power Tool World Team

Posted 4 months ago

“my tool came broken”

Helpful Report

Posted 4 months ago

Hi Lee, We're sorry to hear that there has been an issue with your order. Our team are looking into this for you, and will be in touch as quickly as possible to provide further updates and resolve your issue. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Good price, website and very fast dispatch and delivery time.”

Helpful Report

Posted 4 months ago

Hi Colin, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Have always had what I needed in stock & shipped / delivered in 4 to 5days”

Helpful Report

Posted 4 months ago

Hi Andrew, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Still charging us Ulstermen £6.00 for delivery…. But other than that I can’t fault them”

Helpful Report

Posted 4 months ago

Hi Philip, Thank you very much for your feedback. We appreciate your comments, and will take them on board as we look to improve our service. Best Regards, The Power Tool World Team

Posted 4 months ago

“Very effiecient service”

Helpful Report

Posted 4 months ago

Hi Andy, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Easy purchase, good prices, rapid free delivery.”

Helpful Report

Posted 4 months ago

Hi Bob, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Great service from this company Fast delivery well priced Will be using again.”

Helpful Report

Posted 4 months ago

Hi Chris, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Lots of great deals and I believe cheapest online for everything I have looked at. Highly recommend having a look”

Helpful Report

Posted 4 months ago

Hi Jason, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Started a return request on 29/05/2026, still not been authorized or acknowledged by Power Tool World nearly 5 days later. Impossible to speak to human on their phone number. First time using this company, looking likely to be the last time too. Sort my return and refund out please.”

Helpful Report

Posted 4 months ago

Hi Graham, We are very sorry for the delay you have experienced. Our team will be in touch as quickly as possible. Best Regards, The Power Tool World Team

Posted 4 months ago

“PTW never lets me down - the tools I need with quick delivery at an excellent price. Perfect!”

Helpful Report

Posted 4 months ago

Hi, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

Power Tool World is rated 4.8 based on 46,669 reviews