“Great service all round. I have used Pounds To Pocket a few times now and they have provided the same great service every time. Really appreciated the "online chat" help (with Maria) when i needed it, as it really saved time compared to my past experience of telephone support for similar things with different companies. Many thanks again Pound To Pocket.”
“The facility to make payment by transfer using the "Faster Payments" facility would be really handy. I recently had problems because I had to stop my debit card for security reasons. If Pounds to Pocket accepted transfers I could have still made the appropriate payment easily.”
“It's been easy and welcoming ... When I have a problem. They have been there to help my needs as in a late payment or need more time . I would use again”
“The interest rates on their loans are massive and really are a bit of a rip off. Basically whatever you borrow you pay twice as much back. However, they gave me a loan when I really needed it and no one else would and their customer service has always been good. That said, I've never missed a payment or needed additional help from them so that's probably why - I should imagine things are different if there are problems.”
“customer service is excellent. always there to help 24/7 no matter what time. very understanding and flexible. really patient and friendly. genuinely the best loan provider out there.”
“Not keen that they take the money early sometimes - have to watch that your company pays early on bank hols etc., but the customer service is spot on - pleasant and fast.”
“spoke with netra and was very fast efficient and professional and resolved my query very fast, very impressed thankyou (give this guy/girl a promotion) :D”
