Login
Start Free Trial Are you a business?? Click Here

Pounds to Pocket Reviews

3.9 Rating 363 Reviews
1 %
of reviewers recommend Pounds to Pocket
3.9
Based on 363 reviews
Customer Service
Communication Channels
Live Chat, Email
Read Pounds to Pocket Reviews
Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
prompt online live chat representatives all very knowledgeable and helpful
Helpful Report
Posted 10 years ago
live chat is uselss. they take far too long to reply to your messages. I actually got kicked out of chat. took far far too long and the girl didn't have the right information at all. not overly impressed
Helpful Report
Posted 10 years ago
I thought the live chat service was amazing. My only concern was that I didn't feel entirely safe divulging my financial details through the internet. Perhaps something should be done to ensure that customers feel safe using this feature.
Helpful Report
Posted 10 years ago
POUNDS TO POCKET ARE VERY EASY TO DEAL WITH AND WITH GREAT CUSTOMER SERVICE FROM THE STAFF, ITS A PLEASURE DOING BUSINESS WITH THEM THATS WHY I KEEP ON USING THEM, QUICK AFFORDABLE LOANS FROM A GREAT COMPANY.
Helpful Report
Posted 10 years ago
I have never had any issues with this company at all. Any time Ive had to deal with them, be that on the phone or webchat, they have surpassed any expectations quickly.
Helpful Report
Posted 10 years ago
I must say that this is a good company,helping a thousand of people with great assistance for all the inquiries,very friendly people to assist in every question that customer is worry about.thank you ponds to pocket for cash emergency help.
Helpful Report
Posted 10 years ago
A very good, very efficient service and great customer service team - just a shame about the astronomical interest rates!
Helpful Report
Posted 10 years ago
Not helpful at all. Quick enough to take my business but when help is needed not interested
Helpful Report
Posted 10 years ago
I got the feed back I wanted
Helpful Report
Posted 10 years ago
I was always serviced immediately by the Pounds2Pocket agents and the company was very useful when i needed the help.
Helpful Report
Posted 10 years ago
Exceptionally helpful on chat line and quick to respond,
Helpful Report
Posted 10 years ago
Always helpfull and there when I needed.
Helpful Report
Posted 10 years ago
brilliant,every question I ask is always answered.helpful and friendly aswell as patient.
Helpful Report
Posted 10 years ago
excellent company very helpful and very easy to work thing out with I would recommend them with out hesitation
Helpful Report
Posted 10 years ago
a pointless conversation with some one who would only write back to me answers that were predetermined by her training video before she started the job i presume, once agan am no closer to what i asked her 45 mins ago just a bit more annoyed....
Helpful Report
Posted 10 years ago
Very good company, very understanding when I had a problem with my payments, got me back on track with ease. Will use again.
Helpful Report
Posted 10 years ago
always helpful and able to solve my enquiry each time
Helpful Report
Posted 10 years ago
Unable to answer questions on why I had £385 top up available but while applying the option disappeared
Helpful Report
Posted 10 years ago
Disappointing response considering that I ahve been a longstanding customer.
Helpful Report
Posted 10 years ago
All the stupid stories we hear about pounds for pocket are a bad company are rubbish as far a my experience is concerned
Helpful Report
Posted 10 years ago
Pounds to Pocket is rated 3.9 based on 363 reviews