Pounds to Pocket Reviews

4.0 Rating 352 Reviews
0 %
of reviewers recommend Pounds to Pocket
4.0
Based on 352 reviews
Customer Service
Communication Channels
Live Chat, Email
Read Pounds to Pocket Reviews
Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

Write Your review

Tell us how Pounds to Pocket made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Not much help and options to customers that are struggling financially
Helpful Report
Posted 9 years ago
very helpful when you need an extra boost. service is friendly and helpful.
Helpful Report
Posted 9 years ago
very helpful all the way
Helpful Report
Posted 9 years ago
excellent in helping me
Helpful Report
Posted 9 years ago
Great service all round. I have used Pounds To Pocket a few times now and they have provided the same great service every time. Really appreciated the "online chat" help (with Maria) when i needed it, as it really saved time compared to my past experience of telephone support for similar things with different companies. Many thanks again Pound To Pocket.
Helpful Report
Posted 9 years ago
The facility to make payment by transfer using the "Faster Payments" facility would be really handy. I recently had problems because I had to stop my debit card for security reasons. If Pounds to Pocket accepted transfers I could have still made the appropriate payment easily.
Helpful Report
Posted 9 years ago
It's been easy and welcoming ... When I have a problem. They have been there to help my needs as in a late payment or need more time . I would use again
Helpful Report
Posted 9 years ago
Quick service and helpful advisor
Helpful Report
Posted 9 years ago
Richard was good and excellent
Helpful Report
Posted 9 years ago
Very helpful staff answered queries quickly.
Helpful Report
Posted 9 years ago
easy and fair to deal with. would use again
Helpful Report
Posted 9 years ago
The interest rates on their loans are massive and really are a bit of a rip off. Basically whatever you borrow you pay twice as much back. However, they gave me a loan when I really needed it and no one else would and their customer service has always been good. That said, I've never missed a payment or needed additional help from them so that's probably why - I should imagine things are different if there are problems.
Helpful Report
Posted 9 years ago
more than happy to help
Helpful Report
Posted 9 years ago
Very helpfull when you need to apply for a loan
Helpful Report
Posted 9 years ago
I have found Pounds to pocket both efficient and helpful on every occasion that I have used them.
Helpful Report
Posted 9 years ago
The chat live staff are very helpful when needing to ask questions. Found it very easy to pay back and have never missed a payment.
Helpful Report
Posted 9 years ago
Terrible customer service, unwilling to help with even a small thing like changing Direct Debit Dates. Avoid at all costs
Helpful Report
Posted 9 years ago
customer service is excellent. always there to help 24/7 no matter what time. very understanding and flexible. really patient and friendly. genuinely the best loan provider out there.
Helpful Report
Posted 9 years ago
Not keen that they take the money early sometimes - have to watch that your company pays early on bank hols etc., but the customer service is spot on - pleasant and fast.
Helpful Report
Posted 9 years ago
Answered my question promptly very good service
Helpful Report
Posted 9 years ago
Pounds to Pocket is rated 4.0 based on 352 reviews