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Pounds to Pocket Reviews

3.9 Rating 363 Reviews
1 %
of reviewers recommend Pounds to Pocket
3.9
Based on 363 reviews
Customer Service
Communication Channels
Live Chat, Email
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Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous
Anonymous  // 01/01/2019
I have experienced them guarantee that I will get a loan, only if I pay off a loan with there sister company. Don't fall for it, I did, paid it off, and now declined a loan. Been with them 2 years, loyalty clearly does not come into it. Do not use.
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Posted 10 years ago
I was on your site, filled out all the info clicked send and then got an error message. No reason give and details on if the application went through but said the error was logged. so what happens now.............. do I get a loan or do I have to go else where?
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Posted 10 years ago
still waiting been waiting for 12 hours just for approval!!
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Posted 10 years ago
Great customer support (via online chat, at least). Slight technical hitch which delayed their payment to me but other than that, good service.
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Posted 10 years ago
This company is very helpful, upfront about interest and repayments. Admittedly the interest is high but if you're sensible and have a little common sense you know this at the offset and only take what you can afford. These kind of companies have had a lot of bad press lately from people who are happy to take the loans and then whine about the amount they have to pay back. Be sensible and know what you can afford, it's not the company's fault if you can't pay it back. Pounds to Pocket are great at what they do!
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Posted 10 years ago
Excellent service nice to know you can chat to someone over the internet
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Posted 10 years ago
quick and easy to apply, no trick questions. the customer service i received was excellent every thing was explained with no fuss. i would highly recomend pounds to pocket.
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Posted 10 years ago
Fast and freindly service!
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Posted 10 years ago
Online chat was quick and easy to use and had the answer I required swiftly. Many Thanks
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Posted 10 years ago
Chat line people do not read what you are asking for and there comments can come across rude
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Posted 10 years ago
Very slow service and replies. Did not satisfy my query however the advisor was helpful
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Posted 10 years ago
Fantastic service, wasn't able to pay for one month due to work circumstances and they gave me a month pay holiday! Very impressed and friendly service too. Always a bonus! Mr B H.
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Posted 10 years ago
Deanna was very helpful, it's a shame this isn't the whole of customer services attitude
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Posted 10 years ago
I VERY SATYSFACTION QUICKLY THANKS
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Posted 10 years ago
djuan was brilliant on live chat this evening
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Posted 10 years ago
Webchat is a very quick and useful service when you dont want to actually speak to someone on the phone. I have used it in the past and always found it very effective and get the answer i want immediately.
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Posted 10 years ago
Excellent communication and very friendly chatting. Refer this company to everybody who have problems with debt.
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Posted 10 years ago
It would help also ..if there is a service available for customers to make additional payments without the need to go via chat. Just an additional option
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Posted 10 years ago
Very helpful and understanding. My query was dealt with very efficiently.
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Posted 10 years ago
I was very pleased with the service that I received today on chat line, the person was very helpful with my inquiry with good explanation of what I needed to do and what will happen during the process of sorting out my situation. Thank you :)
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Posted 10 years ago
Pounds to Pocket is rated 3.9 based on 363 reviews